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Google Interactive Media Ads SDK Technical Forum
This is the technical discussion forum for the Google IMA SDK. It provides:
SDK announcements and updates
Technical SDK support across HTML5, Android, iOS, tvOS, and Roku.
A place to report SDK feature requests or bugs / crashes
Be sure to check out our
developer documentation
for more information.
IMPORTANT: Official posts/replies from the IMA SDK Technical Support Team come from
imasdk@forumsupport.google
.
Before you Post
To get your questions answered as quickly as possible, please answer the following in your initial post:
Which SDK are you using (Android, iOS, HTML5, Flash)?
What ad tag are you using in your request?
Are you able to reproduce this issue using your ad tag in the sample app (
Android
,
iOS
) or the Video Suite Inspector (
HTML5
)?
If not, please provide an app or website with which we can reproduce this issue.
What steps must we take to reproduce your issue?
If you're not comfortable sharing some of this info on the forum, make a note of it in your post and we can contact you directly.
Out of Scope Topics
For Ad Manager video ad serving questions, talk to your account manager or see the
Ad Manager product support options
.
Thanks for reading, and happy posting!
Označi sve kao pročitano
Prijavi grupu
0 odabranih
Gaurav Purohit
, …
IMA SDK
38
18. lis
IMA-SDK .m3u8 video play issue
Hi, Ok. Our customer is waiting since two months and users are suffering the issue. We hope you fix
nepročitano,
IMA-SDK .m3u8 video play issue
Hi, Ok. Our customer is waiting since two months and users are suffering the issue. We hope you fix
18. lis
Jayson Rosales Andal
18. lis
[HTML5 IMA SDK] <video> tag not available after adDisplayContainer
Hi! We've implemented the HTML5 IMA SDK for Android TV using Cordova Framework (so with a webview
nepročitano,
[HTML5 IMA SDK] <video> tag not available after adDisplayContainer
Hi! We've implemented the HTML5 IMA SDK for Android TV using Cordova Framework (so with a webview
18. lis
Kartik Agarwal
,
IMA SDK
2
17. lis
R8 null pointer exception while making release build
Hi Kartik, Thank you for contacting IMA SDK Support Team. I've checked Google Sample Code and
nepročitano,
R8 null pointer exception while making release build
Hi Kartik, Thank you for contacting IMA SDK Support Team. I've checked Google Sample Code and
17. lis
Bret McGowen
, …
IMA SDK
487
17. lis
Release notes for the IMA HTML5 SDK
2024-10-16 - 3.673.0 Adds support for skippable ads for DAI Pod Serving VOD streams. Fixes a memory
nepročitano,zaključano,
Release notes for the IMA HTML5 SDK
2024-10-16 - 3.673.0 Adds support for skippable ads for DAI Pod Serving VOD streams. Fixes a memory
17. lis
Tuấn Phạm Đình
,
IMA SDK
7
16. lis
IMA SDK ANDROID GET ERROR INTERNAL_ERROR,
Hi, Upon reviewing your shared source code, I have been unable to reproduce the reported crash issue.
nepročitano,
IMA SDK ANDROID GET ERROR INTERNAL_ERROR,
Hi, Upon reviewing your shared source code, I have been unable to reproduce the reported crash issue.
16. lis
Karen
, …
IMA SDK
21
16. lis
"Learn more" button, skip ad button, and ad timer cropped
Hi Mauro, This issue appears to be caused by a combination of two factors. Apple's safe bounds
nepročitano,
"Learn more" button, skip ad button, and ad timer cropped
Hi Mauro, This issue appears to be caused by a combination of two factors. Apple's safe bounds
16. lis
Md Imran Choudhury
,
IMA SDK
2
10. lis
[IMA SDK] Crash when no WebView is installed
Hi, Thank you for contacting IMA SDK Support Team. I am able to see the crash by disabling web view
nepročitano,
[IMA SDK] Crash when no WebView is installed
Hi, Thank you for contacting IMA SDK Support Team. I am able to see the crash by disabling web view
10. lis
Arslan Hassan
,
IMA SDK
2
9. lis
Do we need to add PAL SDK if we are only using IMA SDK for displaying ads?
Hi Arslan, Thank you for contacting the IMA SDK Support team. The Programmatic Access Libraries (PAL)
nepročitano,
Do we need to add PAL SDK if we are only using IMA SDK for displaying ads?
Hi Arslan, Thank you for contacting the IMA SDK Support team. The Programmatic Access Libraries (PAL)
9. lis
Gurveer Singh
, …
IMA SDK
6
8. lis
IMA SDK for Android : Hide/ remove 'Learn more' and Ads progress from UI
Hi Kalyan, Hiding/removing the “Learn more” button is currently not supported by the IMA SDK. Is
nepročitano,
IMA SDK for Android : Hide/ remove 'Learn more' and Ads progress from UI
Hi Kalyan, Hiding/removing the “Learn more” button is currently not supported by the IMA SDK. Is
8. lis
Abilash G
,
IMA SDK
2
7. lis
AdsManager is undefined when trying to play ads
Hi Abilash, The undefined error in Ad Manager generally indicates an issue with the initialization of
nepročitano,
AdsManager is undefined when trying to play ads
Hi Abilash, The undefined error in Ad Manager generally indicates an issue with the initialization of
7. lis
Gunjan Srivastava
,
IMA SDK
2
7. lis
Having issue on
Hi Gunjan, Thank you for contacting the IMA SDK support team. When ad_type is set to audio or
nepročitano,
Having issue on
Hi Gunjan, Thank you for contacting the IMA SDK support team. When ad_type is set to audio or
7. lis
pineapplevine1
,
IMA SDK
10
3. lis
[IMA SDK for HTML5] About memory leaks
Hi, Unfortunately I still don't have a meaningful update on this issue. I've asked one of our
nepročitano,
[IMA SDK for HTML5] About memory leaks
Hi, Unfortunately I still don't have a meaningful update on this issue. I've asked one of our
3. lis
Alex Huang
, …
IMA SDK
15
3. lis
[iOS] Video size is incorrect when the view is partially off-screen
Hi Tzu-Hsun, I've refiled this issue with our engineers as a regression, but it is still being
nepročitano,
[iOS] Video size is incorrect when the view is partially off-screen
Hi Tzu-Hsun, I've refiled this issue with our engineers as a regression, but it is still being
3. lis
ChangIL Yoon
,
IMA SDK
2
30. ruj
[Android] Sending Request to Tracking URL: STARTED, FIRST_QUARTILE, MIDPOINT, THIRD_QUARTILE and COMPLETED
Hi ChangIL, Thank you for contacting IMA SDK support team. The IMA SDK automatically sends requests
nepročitano,
[Android] Sending Request to Tracking URL: STARTED, FIRST_QUARTILE, MIDPOINT, THIRD_QUARTILE and COMPLETED
Hi ChangIL, Thank you for contacting IMA SDK support team. The IMA SDK automatically sends requests
30. ruj
Francisco José Gilberte Martínez
,
IMA SDK
5
26. ruj
Companion Ad suddenly doesn't work
Hi, This issue is not occurring in latest SDK. Kindly check and verify. Thanks This message is in
nepročitano,
Companion Ad suddenly doesn't work
Hi, This issue is not occurring in latest SDK. Kindly check and verify. Thanks This message is in
26. ruj
Andreas Kogler
,
IMA SDK
2
26. ruj
IMA DAI sample streams not working
Hi Andreas, Thank you for contacting IMA SDK support team. I am able to replicate this issue in DAI
nepročitano,
IMA DAI sample streams not working
Hi Andreas, Thank you for contacting IMA SDK support team. I am able to replicate this issue in DAI
26. ruj
Uttam Gawas
,
IMA SDK
2
25. ruj
Audio ad to play in Apple CarPlay using IMA SDK
Hi Uttam Gawas, Thank you for contacting the IMA SDK support team. The IMA SDK does not support Apple
nepročitano,
Audio ad to play in Apple CarPlay using IMA SDK
Hi Uttam Gawas, Thank you for contacting the IMA SDK support team. The IMA SDK does not support Apple
25. ruj
Bret McGowen
, …
Jackson Sui (IMA SDK Team)
63
25. ruj
Release notes for the IMA Android SDK
2024-09-24 - 3.35.1 Fixes an issue where Open Measurement fails when using the ImaSdkFactory.
nepročitano,zaključano,
Release notes for the IMA Android SDK
2024-09-24 - 3.35.1 Fixes an issue where Open Measurement fails when using the ImaSdkFactory.
25. ruj
Sarah Rimron-Soutter
,
IMA SDK
6
24. ruj
HTML5 SDK and "Distraction Free" Video in Safari 18 / MacOS Sequoia
Hi Sarah, This issue has been raised, and it's currently being investigated. I cannot provide a
nepročitano,
HTML5 SDK and "Distraction Free" Video in Safari 18 / MacOS Sequoia
Hi Sarah, This issue has been raised, and it's currently being investigated. I cannot provide a
24. ruj
Dio
,
IMA SDK
2
23. ruj
Impactify.io VPAID preroll slow to switch to VOD
Hi Dio, Thank you for contacting the Mobile Ads SDK support team. I ran the provided VAST tag URL in
nepročitano,
Impactify.io VPAID preroll slow to switch to VOD
Hi Dio, Thank you for contacting the Mobile Ads SDK support team. I ran the provided VAST tag URL in
23. ruj
Ashish Diwedi
,
IMA SDK
2
23. ruj
How can I play content with DAI and preroll Content in Video JS/React JS in google IMA
Hi Ashish, Thank you for contacting the IMA SDK Support team. Could you provide more information on
nepročitano,
How can I play content with DAI and preroll Content in Video JS/React JS in google IMA
Hi Ashish, Thank you for contacting the IMA SDK Support team. Could you provide more information on
23. ruj
Dio
,
IMA SDK
4
20. ruj
iPhone VOD paused after autoplay preroll
Hi, Yes, It looks like VAST issue. I've already raised this concern to the wider team and we will
nepročitano,
iPhone VOD paused after autoplay preroll
Hi, Yes, It looks like VAST issue. I've already raised this concern to the wider team and we will
20. ruj
IMA SDK
, …
pineapplevine1
7
19. ruj
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hello, This is Jackson from the IMA SDK to help with your issue. I was able to reproduce the issue,
nepročitano,
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hello, This is Jackson from the IMA SDK to help with your issue. I was able to reproduce the issue,
19. ruj
Hadaya Qaiser
,
IMA SDK
2
18. ruj
AMP IMA Videp Player
Hi, Thank you for contacting the IMA SDK Support team. We don't support this plugin as per the
nepročitano,
AMP IMA Videp Player
Hi, Thank you for contacting the IMA SDK Support team. We don't support this plugin as per the
18. ruj
rmodi
,
IMA SDK
2
18. ruj
[ios] Are ads played in the same player as content
Hi, Thank you for contacting the IMA SDK Support team. AdView contains 2 things, one is the Video
nepročitano,
[ios] Are ads played in the same player as content
Hi, Thank you for contacting the IMA SDK Support team. AdView contains 2 things, one is the Video
18. ruj
Ivan Tsanev
,
IMA SDK
2
16. ruj
iOS App crash reports
Hi Ivan Tsanev, Thank you for contacting the IMA SDK Support team. I've checked in Google Sample
nepročitano,
iOS App crash reports
Hi Ivan Tsanev, Thank you for contacting the IMA SDK Support team. I've checked in Google Sample
16. ruj
jz z
,
IMA SDK
9
13. ruj
[Android TV]IMA SDK report errorMessage=The response does not contain any valid ads., errorCode=1009, type=adLoadError
Hi, The adsManager.destroy() function is adequate for loading a new ad request, but as I recommended
nepročitano,
[Android TV]IMA SDK report errorMessage=The response does not contain any valid ads., errorCode=1009, type=adLoadError
Hi, The adsManager.destroy() function is adequate for loading a new ad request, but as I recommended
13. ruj
Paul Ivanov
, …
IMA SDK
27
12. ruj
IMA SDK Ad-related events are fired with a delay or aren't fired at all
Hi Lucky, At the moment this is still a known limitation of the IMA on iOS devices. Our engineering
nepročitano,
IMA SDK Ad-related events are fired with a delay or aren't fired at all
Hi Lucky, At the moment this is still a known limitation of the IMA on iOS devices. Our engineering
12. ruj
Sunil Kumar
,
IMA SDK
6
12. ruj
VideoJS IMA SDK issue in VMAP adpod
Hey Sunil, Ads will load only when your actual content starts as ads are associated with video
nepročitano,
VideoJS IMA SDK issue in VMAP adpod
Hey Sunil, Ads will load only when your actual content starts as ads are associated with video
12. ruj
Yevhen Huzyk
, …
IMA SDK
21
11. ruj
[Android] IMA SDK is causing the whole app to crash if a WebView render process crashes
Hello Hermawan, Thank you for the reply. I have shared this with the team, and will let you know
nepročitano,
[Android] IMA SDK is causing the whole app to crash if a WebView render process crashes
Hello Hermawan, Thank you for the reply. I have shared this with the team, and will let you know
11. ruj