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Interactive Media Ads SDK
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Google Interactive Media Ads SDK Technical Forum
This is the technical discussion forum for the Google IMA SDK. It provides:
SDK announcements and updates
Technical SDK support across HTML5, Android, iOS, tvOS, and Roku.
A place to report SDK feature requests or bugs / crashes
Be sure to check out our
developer documentation
for more information.
IMPORTANT: Official posts/replies from the IMA SDK Technical Support Team come from
imasdk@forumsupport.google
.
Before you Post
To get your questions answered as quickly as possible, please answer the following in your initial post:
Which SDK are you using (Android, iOS, HTML5, Flash)?
What ad tag are you using in your request?
Are you able to reproduce this issue using your ad tag in the sample app (
Android
,
iOS
) or the Video Suite Inspector (
HTML5
)?
If not, please provide an app or website with which we can reproduce this issue.
What steps must we take to reproduce your issue?
If you're not comfortable sharing some of this info on the forum, make a note of it in your post and we can contact you directly.
Out of Scope Topics
For Ad Manager video ad serving questions, talk to your account manager or see the
Ad Manager product support options
.
Thanks for reading, and happy posting!
Επισήμανση όλων ως αναγνωσμένων
Αναφορά ομάδας
Καμία επιλογή
Tuấn Phạm Đình
,
IMA SDK
2
4:26 μ.μ.
IMA SDK ANDROID GET ERROR INTERNAL_ERROR,
Hi, Thank you for contacting IMA SDK support team. Upon reviewing your shared XML in IMA VSI, I found
μη αναγνωσμένη,
IMA SDK ANDROID GET ERROR INTERNAL_ERROR,
Hi, Thank you for contacting IMA SDK support team. Upon reviewing your shared XML in IMA VSI, I found
4:26 μ.μ.
ChangIL Yoon
,
IMA SDK
2
4:12 μ.μ.
[Android] Sending Request to Tracking URL: STARTED, FIRST_QUARTILE, MIDPOINT, THIRD_QUARTILE and COMPLETED
Hi ChangIL, Thank you for contacting IMA SDK support team. The IMA SDK automatically sends requests
μη αναγνωσμένη,
[Android] Sending Request to Tracking URL: STARTED, FIRST_QUARTILE, MIDPOINT, THIRD_QUARTILE and COMPLETED
Hi ChangIL, Thank you for contacting IMA SDK support team. The IMA SDK automatically sends requests
4:12 μ.μ.
Gaurav Purohit
, …
IMA SDK
32
10:24 π.μ.
IMA-SDK .m3u8 video play issue
Hi Guarav, This is certainly not an ideal implementation, and I have filed a bug with our engineering
μη αναγνωσμένη,
IMA-SDK .m3u8 video play issue
Hi Guarav, This is certainly not an ideal implementation, and I have filed a bug with our engineering
10:24 π.μ.
Alex Huang
, …
Tzu-Hsun Huang
14
29 Σεπ
[iOS] Video size is incorrect when the view is partially off-screen
Hi Team, We've continued to receive feedback and complaints from users/advertisers on our side
μη αναγνωσμένη,
[iOS] Video size is incorrect when the view is partially off-screen
Hi Team, We've continued to receive feedback and complaints from users/advertisers on our side
29 Σεπ
Francisco José Gilberte Martínez
,
IMA SDK
5
26 Σεπ
Companion Ad suddenly doesn't work
Hi, This issue is not occurring in latest SDK. Kindly check and verify. Thanks This message is in
μη αναγνωσμένη,
Companion Ad suddenly doesn't work
Hi, This issue is not occurring in latest SDK. Kindly check and verify. Thanks This message is in
26 Σεπ
Andreas Kogler
,
IMA SDK
2
26 Σεπ
IMA DAI sample streams not working
Hi Andreas, Thank you for contacting IMA SDK support team. I am able to replicate this issue in DAI
μη αναγνωσμένη,
IMA DAI sample streams not working
Hi Andreas, Thank you for contacting IMA SDK support team. I am able to replicate this issue in DAI
26 Σεπ
Uttam Gawas
,
IMA SDK
2
25 Σεπ
Audio ad to play in Apple CarPlay using IMA SDK
Hi Uttam Gawas, Thank you for contacting the IMA SDK support team. The IMA SDK does not support Apple
μη αναγνωσμένη,
Audio ad to play in Apple CarPlay using IMA SDK
Hi Uttam Gawas, Thank you for contacting the IMA SDK support team. The IMA SDK does not support Apple
25 Σεπ
Bret McGowen
, …
Jackson Sui (IMA SDK Team)
63
25 Σεπ
Release notes for the IMA Android SDK
2024-09-24 - 3.35.1 Fixes an issue where Open Measurement fails when using the ImaSdkFactory.
μη αναγνωσμένη,κλειδωμένη,
Release notes for the IMA Android SDK
2024-09-24 - 3.35.1 Fixes an issue where Open Measurement fails when using the ImaSdkFactory.
25 Σεπ
Sarah Rimron-Soutter
,
IMA SDK
6
24 Σεπ
HTML5 SDK and "Distraction Free" Video in Safari 18 / MacOS Sequoia
Hi Sarah, This issue has been raised, and it's currently being investigated. I cannot provide a
μη αναγνωσμένη,
HTML5 SDK and "Distraction Free" Video in Safari 18 / MacOS Sequoia
Hi Sarah, This issue has been raised, and it's currently being investigated. I cannot provide a
24 Σεπ
Dio
,
IMA SDK
2
23 Σεπ
Impactify.io VPAID preroll slow to switch to VOD
Hi Dio, Thank you for contacting the Mobile Ads SDK support team. I ran the provided VAST tag URL in
μη αναγνωσμένη,
Impactify.io VPAID preroll slow to switch to VOD
Hi Dio, Thank you for contacting the Mobile Ads SDK support team. I ran the provided VAST tag URL in
23 Σεπ
Bret McGowen
, …
IMA SDK
483
23 Σεπ
Release notes for the IMA HTML5 SDK
2024-09-23 - 3.668.1 Fixes an issue causing 1005 errors when using IMA sample code in a localhost
μη αναγνωσμένη,κλειδωμένη,
Release notes for the IMA HTML5 SDK
2024-09-23 - 3.668.1 Fixes an issue causing 1005 errors when using IMA sample code in a localhost
23 Σεπ
Ashish Diwedi
,
IMA SDK
2
23 Σεπ
How can I play content with DAI and preroll Content in Video JS/React JS in google IMA
Hi Ashish, Thank you for contacting the IMA SDK Support team. Could you provide more information on
μη αναγνωσμένη,
How can I play content with DAI and preroll Content in Video JS/React JS in google IMA
Hi Ashish, Thank you for contacting the IMA SDK Support team. Could you provide more information on
23 Σεπ
Dio
,
IMA SDK
4
20 Σεπ
iPhone VOD paused after autoplay preroll
Hi, Yes, It looks like VAST issue. I've already raised this concern to the wider team and we will
μη αναγνωσμένη,
iPhone VOD paused after autoplay preroll
Hi, Yes, It looks like VAST issue. I've already raised this concern to the wider team and we will
20 Σεπ
IMA SDK
, …
pineapplevine1
7
19 Σεπ
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hello, This is Jackson from the IMA SDK to help with your issue. I was able to reproduce the issue,
μη αναγνωσμένη,
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hello, This is Jackson from the IMA SDK to help with your issue. I was able to reproduce the issue,
19 Σεπ
Hadaya Qaiser
,
IMA SDK
2
18 Σεπ
AMP IMA Videp Player
Hi, Thank you for contacting the IMA SDK Support team. We don't support this plugin as per the
μη αναγνωσμένη,
AMP IMA Videp Player
Hi, Thank you for contacting the IMA SDK Support team. We don't support this plugin as per the
18 Σεπ
rmodi
,
IMA SDK
2
18 Σεπ
[ios] Are ads played in the same player as content
Hi, Thank you for contacting the IMA SDK Support team. AdView contains 2 things, one is the Video
μη αναγνωσμένη,
[ios] Are ads played in the same player as content
Hi, Thank you for contacting the IMA SDK Support team. AdView contains 2 things, one is the Video
18 Σεπ
Ivan Tsanev
,
IMA SDK
2
16 Σεπ
iOS App crash reports
Hi Ivan Tsanev, Thank you for contacting the IMA SDK Support team. I've checked in Google Sample
μη αναγνωσμένη,
iOS App crash reports
Hi Ivan Tsanev, Thank you for contacting the IMA SDK Support team. I've checked in Google Sample
16 Σεπ
jz z
,
IMA SDK
9
13 Σεπ
[Android TV]IMA SDK report errorMessage=The response does not contain any valid ads., errorCode=1009, type=adLoadError
Hi, The adsManager.destroy() function is adequate for loading a new ad request, but as I recommended
μη αναγνωσμένη,
[Android TV]IMA SDK report errorMessage=The response does not contain any valid ads., errorCode=1009, type=adLoadError
Hi, The adsManager.destroy() function is adequate for loading a new ad request, but as I recommended
13 Σεπ
Paul Ivanov
, …
IMA SDK
27
12 Σεπ
IMA SDK Ad-related events are fired with a delay or aren't fired at all
Hi Lucky, At the moment this is still a known limitation of the IMA on iOS devices. Our engineering
μη αναγνωσμένη,
IMA SDK Ad-related events are fired with a delay or aren't fired at all
Hi Lucky, At the moment this is still a known limitation of the IMA on iOS devices. Our engineering
12 Σεπ
Sunil Kumar
,
IMA SDK
6
12 Σεπ
VideoJS IMA SDK issue in VMAP adpod
Hey Sunil, Ads will load only when your actual content starts as ads are associated with video
μη αναγνωσμένη,
VideoJS IMA SDK issue in VMAP adpod
Hey Sunil, Ads will load only when your actual content starts as ads are associated with video
12 Σεπ
Yevhen Huzyk
, …
IMA SDK
21
11 Σεπ
[Android] IMA SDK is causing the whole app to crash if a WebView render process crashes
Hello Hermawan, Thank you for the reply. I have shared this with the team, and will let you know
μη αναγνωσμένη,
[Android] IMA SDK is causing the whole app to crash if a WebView render process crashes
Hello Hermawan, Thank you for the reply. I have shared this with the team, and will let you know
11 Σεπ
Flutter Dev
,
IMA SDK
2
11 Σεπ
Embeded video not playing
Hi, Thank you for contacting the IMA SDK support team. When debugged by running the In the Exoplayer
μη αναγνωσμένη,
Embeded video not playing
Hi, Thank you for contacting the IMA SDK support team. When debugged by running the In the Exoplayer
11 Σεπ
Chandraprakash Suthar
,
IMA SDK
2
10 Σεπ
IMA SDK Info Tag behaviour for Android TV App implementing html5 IMA SDK
Hi Chandra, Thanks for contacting IMA SDK Support Team. I hope you are not modifying with any custom
μη αναγνωσμένη,
IMA SDK Info Tag behaviour for Android TV App implementing html5 IMA SDK
Hi Chandra, Thanks for contacting IMA SDK Support Team. I hope you are not modifying with any custom
10 Σεπ
paras kumar
,
IMA SDK
2
10 Σεπ
Ad Stops Playing in between and no Error or adLog event fired
Hi, By reviewing your concern, I understand that you are facing an issue where ads stop playing
μη αναγνωσμένη,
Ad Stops Playing in between and no Error or adLog event fired
Hi, By reviewing your concern, I understand that you are facing an issue where ads stop playing
10 Σεπ
Rahul Saini
,
IMA SDK
17
10 Σεπ
IMAAdsManager Play Pause not working | iOS
Hi team Please let me know if there is any updates On Thu, Sep 5, 2024 at 6:07 PM Rahul Saini <
μη αναγνωσμένη,
IMAAdsManager Play Pause not working | iOS
Hi team Please let me know if there is any updates On Thu, Sep 5, 2024 at 6:07 PM Rahul Saini <
10 Σεπ
IMA SDK
9 Σεπ
RE: [ima-sdk] lazy loading of url tags
Hi, Thank you for contacting IMA SDK Support Team. No, all URL will not call at once in case your
μη αναγνωσμένη,
RE: [ima-sdk] lazy loading of url tags
Hi, Thank you for contacting IMA SDK Support Team. No, all URL will not call at once in case your
9 Σεπ
Максим Провоторов
6 Σεπ
Lazy loading AdTagUri(Android)
Platform: android I have a question about the SDK. I have a VAMP file with urls (which return a VAST
μη αναγνωσμένη,
Lazy loading AdTagUri(Android)
Platform: android I have a question about the SDK. I have a VAMP file with urls (which return a VAST
6 Σεπ
pritesh tiwary
,
IMA SDK
5
5 Σεπ
IMA SDK Android TV too Slow
Hi Pritesh, Our engineers are currently working on an approach to improve android load times, with a
μη αναγνωσμένη,
IMA SDK Android TV too Slow
Hi Pritesh, Our engineers are currently working on an approach to improve android load times, with a
5 Σεπ
Heinrich Dahms
,
IMA SDK
5
4 Σεπ
IMA sample streams - VOD issues
Thanks for taking another look. Heinrich On Friday, August 30, 2024 at 1:06:37 AM UTC-3 IMA SDK wrote
μη αναγνωσμένη,
IMA sample streams - VOD issues
Thanks for taking another look. Heinrich On Friday, August 30, 2024 at 1:06:37 AM UTC-3 IMA SDK wrote
4 Σεπ
David Steinacher
, …
IMA SDK
11
3 Σεπ
[tvOS IMA SDK] no STARTED event from AdsManager with specific ad
Hello Roberth, Thank you for the reply. With the new VAST tag, I was able to reproduce the issue
μη αναγνωσμένη,
[tvOS IMA SDK] no STARTED event from AdsManager with specific ad
Hello Roberth, Thank you for the reply. With the new VAST tag, I was able to reproduce the issue
3 Σεπ