Error message : Native network handler not initialized.

[Yo]

Hi,

In some circumstances, ads (even with test ads) are very slow (about 7 seconds...) to load and i have a black screen.

In the logcat, i can see the following error message : "Native network handler not initialized."

Can you explain me what is the problem ? How can i fix it ?

The Android SDK version is 3.31.0

Thanks in advance.

[IMA SDK]

Hi Yo,

have you experienced this issue on a live android device, or only in emulator?

Thanks,
 

Greg Schoppe
IMA SDK Team

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[Yo]

Hi,

Yes I experienced this issue on live devices. (Samsung Galaxy S8 and Google Pixel 6)

Thanks.

[IMA SDK]

Hello Yo,

This is Jackson from the IMA SDK team, here to help with your issue.

There are certain cases, like low network connectivity, which can impact ad load times. You can implement IMA preloading by following this Android preloading guide. This can help with load times.

Are there any steps needed to reproduce the error message : "Native network handler not initialized." using the IMA Android sample apps? Or specific Android devices, Android versions, or IMA SDK version where you see the error?

Thank you,
Jackson
IMA SDK team

 

ref:!00D1U01174p.!5004Q02qAlWw:ref