402 Ad error

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Дмитрий Данев

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Jul 5, 2017, 5:01:24 AM7/5/17
to Interactive Media Ads SDK
Hi there.
Got the 402 error issue while trying to test my VpaidAd (https://cdn02.nativeroll.tv/vast/nr_vpaid.xml) in your Video Suite Inspector,
have you any suggestions how this problem could be solved?

Here is the full log of your console:
  • (11:48:23) Ads loaded.
  • (11:48:31) Ad error: AdError 402: VAST media file loading reached a timeout of 8 seconds

Chris Feldman (IMA SDK Team)

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Jul 5, 2017, 11:32:48 AM7/5/17
to Interactive Media Ads SDK
Hi,

I'm not seeing the timeout issue that you described when I play your ad in the VSI. Can you please make sure that your media file is hosted on an accessible server, and also that you're testing on a machine with a strong internet connection? It's unlikely that this is an SDK issue, more likely it is device or network specific.

Regards,
Chris Feldman
IMA SDK Team

Дмитрий Данев

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Jul 6, 2017, 7:44:35 AM7/6/17
to ima...@googlegroups.com
Hi Chris.
Thanks, the problem is already solved.
The reason why SDK console me an error was that the dispatching of "AdLoaded" event was missed.  

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