Mid roll ad Can not play due to error 1205

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miao wenhui

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May 14, 2024, 4:18:18 PMMay 14
to Interactive Media Ads SDK
Hi there

I meet a scenario that cause the mid roll ad play failed on iPhone iOS 15.4.Using videojs and videojs-ima plugin to play ad.
Let's have the ad tag with pre-roll, mid-roll and post-roll ads and the video will auto play.
Firstly, The pre-roll will auto play in mute and then the content video play in mute.If the user unmute the content video it will cause the mid roll ad fail to play and I see it will have a 1205 error log.
If the user does not unmute the content video the mid roll will play.
The reason I think is that the videojs-ima synchronize the volume between content video and ad video. When user unmute content video ,it will use adsManager.setVolume() to unmute the ad.
I tried call adDisplayContainer.initialize() before setVolume but it does not work.
Please help me what should be done to make mid-roll play.

IMA SDK

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May 15, 2024, 1:57:33 PMMay 15
to wenhui...@gmail.com, ima...@googlegroups.com

Hi,

It seems that you have encountered an AUTOPLAY_DISALLOWED error which indicates that the browser prevented playback initiated without user interaction.

If the issue persists, then for us to investigate the issue, you may provide us the following via reply privately to author option:

  • Stack Trace
  • Sample project implementation where the issue is reproducible 
  • Steps to replicate or Screen video recording of the issue

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This message is in relation to case "ref:!00D1U01174p.!5004Q02tIykG:ref" (ADR-00235001)

Thanks,
 
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