Mid roll ad Can not play due to error 1205

[miao wenhui]

Hi there

I meet a scenario that cause the mid roll ad play failed on iPhone iOS 15.4.Using videojs and videojs-ima plugin to play ad.

Let's have the ad tag with pre-roll, mid-roll and post-roll ads and the video will auto play.

Firstly, The pre-roll will auto play in mute and then the content video play in mute.If the user unmute the content video it will cause the mid roll ad fail to play and I see it will have a 1205 error log.

If the user does not unmute the content video the mid roll will play.

The reason I think is that the videojs-ima synchronize the volume between content video and ad video. When user unmute content video ,it will use adsManager.setVolume() to unmute the ad.

I tried call adDisplayContainer.initialize() before setVolume but it does not work.

Please help me what should be done to make mid-roll play.

[IMA SDK]

Hi,

It seems that you have encountered an AUTOPLAY_DISALLOWED error which indicates that the browser prevented playback initiated without user interaction.

If the issue persists, then for us to investigate the issue, you may provide us the following via reply privately to author option:

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This message is in relation to case "ref:!00D1U01174p.!5004Q02tIykG:ref" (ADR-00235001)

Thanks,
 

IMA SDK Team

[IMA SDK]

Hi Wenhui,

Based on the use of the videoJS-IMA plugin, I think this is an issue with the plugin and not the IMA SDK. Our plan is to follow up on the issue raised there (https://github.com/googleads/videojs-ima/issues/1143). Kindly keep an eye over there.

Thanks