Re: Skippable Ads Not Coming

[Amazing Entrepreneur]

Can someone please help?

On Friday, 11 June 2021 at 16:07:37 UTC+5:30 Amazing Entrepreneur wrote:

Hi

We have placed a videojs based player here: video.unibots.in

We tested it in live environment too but we are not getting any skippable ads from Google. We just get non-skippable ads all the time. When we use same tag on a third party player we see unlimited skippable ads. Thus it rules out the possibility of having some issue with the tag.

Below is the test on Google Vast Inspector and it also shows skippable ads:

Vast Inspector

I am wondering if we are missing anything. Can someone please help? This is really important and urgent.

[IMA SDK]

Hi there,

 

Thank you for reaching out to us with regards to your concern.

 

Please do note that the SDK does not support skippable ads that are less than 8 seconds long. When ads shorter than the minimum length are played, the Skip button is not displayed. You can check our docs for implementation of skippable ads.

Regards,

Michael Angelo Legaspi IMA SDK Team

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[IMA SDK]

Hi there,

For better privacy, I deleted your post and am reposting without your ad unit information shown.

Hi

We have placed a videojs based player here: 

We tested it in live environment too but we are not getting any skippable ads from Google. We just get non-skippable ads all the time. When we use same tag on a third party player we see unlimited skippable ads. Thus it rules out the possibility of having some issue with the tag.

Below is the test on Google Vast Inspector and it also shows skippable ads:

Vast Inspector


I am wondering if we are missing anything. Can someone please help? This is really important and urgent.

The answer was already given by Michael.

Regards,

Aryeh Baker IMA SDK Team

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