Hello,
I see that the following webview process begins to run whenever I run the BasicExample of Google Ads IMA Android Examples
Hi Changil,
Thank you for contacting the IMA SDK support team.
Based on the information I can confirm that the platform is Android, can you please confirm if the integration type is client side or server side (DAI)?
Yes, the Google IMA SDK on Android does utilize a WebView internally to render HTML5 ads. I ran a basicExample from client side and basicExample from server side with the IMA SDK v3.36.0 in the emulator Pixel 9 Pro XL API 35 and the reported issue "com.google.android.webview:sandboxed_process0:org.chromium.content.app.Sand" is not replicating. Can you confirm if the reported issue is replicating in our Google basicExamples mentioned above? If yes, Kindly provide the below details for further investigation so that we can check, find the root cause and may provide the solution:
You can provide the following details via reply privately to the author option or directly provide it to this link.
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IMA SDK Team |
[2025-03-10 18:43:50Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vH8H9:ref" (ADR-00293131)
Hi Changil,
Thank you for contacting the IMA SDK support team.
I’ve checked a sample project and was able to see multiple sandbox web view related logs. Maybe SDK is creating this as it sometimes has a companion ad or some internal logic.
Are you facing any ads rendering issues with this ? If yes please specify your issue in detail.
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IMA SDK Team |
[2025-03-17 13:57:03Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vH8H9:ref" (ADR-00293131)
I'm experiencing a low memory issue because my app, which uses the IMA SDK, runs on an Android device with limited memory.
I noticed that the sandbox WebView is created and consumes a lot of memory.
I'm looking for a way to use the IMA SDK without the sandbox WebView, but it seems to be mandatory on Android.
Is that correct?
Sincerely
Hi,
Thank you for providing required information
We will be sharing this concern to the wider team and one of our teammates will get back to you once we have an update on this. Meanwhile your patience is appreciated.![]() |
IMA SDK Team |
[2025-03-18 23:32:59Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vH8H9:ref" (ADR-00293131)
Hi,
We have tested this using the same mentioned setup and observed the same issue. However, after restarting the emulator or force-stopping the WebView and restarting the test app, only one WebView process was present. It seems like that the extra WebView process may have been created by another app, rather than our test app. We have double-checked our SDK and can confirm that we are only using one WebView.
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IMA SDK Team |
[2025-05-16 08:43:32Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vH8H9:ref" (ADR-00293131)