Android SDK: Received displayContainer message: hide for invalid session id

[alex...@justin.tv]

Hey guys, I've been having issues with the Ad UI Container in ad pods. When transitioning from the first ad to a second, the above error occurs. I can't find any documentation on what would be causing the invalid session id and what the results of the hide are doing. It seems to be cancelling the second ad. Thanks and I can provide more context if needed.

Alex

[alex...@justin.tv]

In regards to testing on the advanced example, I don't see it using the same ad tag for a two ad pod. There doesn't seem to be any differences in the control flow when an ad finishes and the next starts between my app and the advanced example.

[alex...@justin.tv]

It seems to be occurring in the Advanced example now, but unreliably.

[Joshua Lagonera (IMA SDK Team)]

Hi there,

Would you be able to provide us a sample Ad Tag where we can use to replicate this issue on our Advanced sample? Additionally, since you mentioned that you can "unreliably" replicate this on our Advanced sample, can you provide us a project where we can reliably reproduce this issue?

Regards,

Joshua Lagonera

IMA SDK Team

[alex...@justin.tv]

Thanks for getting back to me. By unreliably occurring, I mean that it happens based on the ad playback. Using the advanced sample and just replacing the ad tag in VideoMetadata will trigger the issue but it seems to be related to the ad loading so in some instances it doesn't occur. I am sending you the ad tag privately now.

[Joshua Lagonera (IMA SDK Team)]

Hi there,

Thank you for your patience and for providing me your Ad Tag. I tried it out on my end using the Advanced Sample but I'm not able to receive any ads together with a "The response does not contain any valid ads." error message. While I did see the error message, I was not able to replicate the issue where it affected the Ad Playback. Would it be possible for you to provide me another Ad Tag to test on my end? Can you also try and verify if you can replicate the same behavior with our Sample Ad Tags?

Regards,

Joshua Lagonera

IMA SDK Team

[Joshua Lagonera (IMA SDK Team)]

Hi there,

Hope you are doing well. Kindly let us know if you would still like for us to assist you further. If you do, then kindly provide us the aforementioned information for us to proceed.

Regards,

Joshua Lagonera

IMA SDK Team

On Wednesday, September 13, 2017 at 2:07:54 AM UTC+8, alex...@justin.tv wrote:

[pravin...@timesinternet.in]

Hi Joshua,

It is still occurinng in latest IMA SDK. I am using live DAI. It would be great if you could hint the reason behind the error.

W/IMASDK: Received videoDisplay message: stopTracking for invalid session id: d0e36a9f-a2a1-41e1-a1cb-0af102f54295

E/IMASDK: Received displayContainer message: hide for invalid session id: d0e36a9f-a2a1-41e1-a1cb-0af102f54295

W/IMASDK: Received videoDisplay message: stopTracking for invalid session id: d0e36a9f-a2a1-41e1-a1cb-0af102f54295

W/IMASDK: Received videoDisplay message: startTracking for invalid session id: d0e36a9f-a2a1-41e1-a1cb-0af102f54295

Thanks,

PR

[ima-sdk-adv...@google.com]

Hi PR,

Thank you for following up. If this is a DAI issue, can you please share your stream information so I can test the stream myself? Doing so should shed more light on why you might be seeing that log. You can use the forum's 'Reply Privately' option.

Regards,

Chris Feldman

IMA SDK Team

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[Sailesh Davuluri]

I'm seeing this error sporadically in the DAI integration as well. Any ideas why that might be happening?

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[IMA SDK]

Hi Sailesh,

Do you have a semi reliable way of replicating this log?

Regards,

Aryeh Baker IMA SDK Team

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[IMA SDK]

Hi Sailesh,

Thank you for providing me a stream that reliably replicates this. Let me bring this up with my team and we will get back to you as soon as we have actionable information.

[Sailesh Davuluri]

Any updates on this? One thing weird is that this only happens the very first time I play the stream. If I play some other stream and come back to it, it works fine. This happens to all DAI enabled streams that I was testing with.

[IMA SDK]

Hi Sailesh,

I'm afraid that this is still under investigation. Rest assured that the team is actively working on this. I'll let you know the soonest they share their investigation findings.

Regards,

Teejay Wennie Pimentel IMA SDK Team

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[Sailesh Davuluri]

Any updates on this? We are still able to reproduce this issue consistently.

[IMA SDK]

Hi Sailesh,

 

Upon checking, the team haven't given their feedback yet. Rest assured that the team is actively looking into it. We will update you the soonest they share their insights.

Regards,

Michael Angelo Legaspi IMA SDK Team

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[Sailesh Davuluri]

Any updates on this? We are still able to reproduce this issue consistently.

[IMA SDK]

Hi Sailesh,

 

I'm afraid our team haven't shared their feedback yet on the investigation. I will follow up on this issue as well and will be back to you the soonest the team has responded.

Regards,

[IMA SDK]

Hi Sailesh,

Thank you for your patience. The team responded back and mentioned that it is fine to ignore those messages logs that you were getting.

Regards,

IMA SDK Team

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