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Issue with IMA SDK for HTML5 "Learn More" Button in Touch Event Simulation

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Jerick Gonito

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Jan 10, 2025, 11:04:46 AMJan 10
to Interactive Media Ads SDK
Hi IMA SDK Development Team!

I've encountered an issue with the Learn More button while testing the IMA SDK for HTML5 on Google Chrome using touch event emulation. When using Video Suite Inspector, clicking (simulating a touch) on the button pauses or resumes the video instead of redirecting me to the click-through URL. This issue was observed with the Single Skippable Inline IMA sample tag, which I believed can be reproduce on the other samples as well. However, it works as expected on an actual device (I tested it), but using an emulator is significantly more convenient for testing purposes.

Device: MacBook Air (M2)
Chrome Version: 131.0.6778.265

I'd appreciate any guidance or fixes for this behavior.

Thanks,
Jerick

IMA SDK

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Jan 10, 2025, 4:26:48 PMJan 10
to jerick...@showheroes-group.com, ima...@googlegroups.com
Hi Jerick,

Thank you for contacting IMA SDK Support Team.

I've checked IMA VSI with single skippable ad in emulator. But i am unable to replicate this issue. It's navigating to target URL when clicking on Learn More button perfectly.
Could you share any additional detail like screen recording to reproduce this issue and how frequently this issue is coming for you ?
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02vGv76:ref" (ADR-00283918)

Thanks,
 
Google Logo IMA SDK Team

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