Stream correlator parameter "scor" not changing for subsequent preroll in a page with multiple players

marta....@italiaonline.it

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Sep 7, 2023, 11:09:35 AM9/7/23

to Interactive Media Ads SDK

Hi,

we are seeing a strange behaviour on Mobile pages containing multiple players click-to-play: the scor parameter doesn't change for subsequent adrequests, it is always the same.

Otherwise the same page on Desktop it is ok, we see a different scor parameter for each click-to-play on different players in the same page.

Could you help us to find the cause of this problem?

Thanks,

Marta

IMA SDK

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Sep 7, 2023, 5:14:18 PM9/7/23

to marta....@italiaonline.it, ima...@googlegroups.com

Hello,

Welcome to IMA SDK Support team. Thank you for reaching out to us.

For us to be able to further investigate on this concern, kindly provide the below information.

Sample project where the issue is reproducible
VAST Tag url
SDK version
Steps to reproduce the issue
Screen recording showing the steps to replicate the issue and the actual behavior on your end

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This message is in relation to case "ref:_00D1U1174p._5004Q2ojDnb:ref"

Thanks,

IMA SDK Team

marta....@italiaonline.it

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Sep 8, 2023, 8:57:37 AM9/8/23

to Interactive Media Ads SDK

Hi,

Thank you for your kind reply, I'm sending all info you need to investigate.

IMPORTANT: THE ISSUE IS ONLY IF YOU SEE THE PAGE ON MOBILE (Chrome console - mobile simulator). There are different click-to-play Video Players, every time you click play on one of the player in the page we always see the same value for stream correlator (see examples below). In this way we can see preroll campaign only one time on the first video player that is activated.

Sample project where the issue is reproducible

Regards,

Marta

IMA SDK

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Sep 8, 2023, 1:31:49 PM9/8/23

to marta....@italiaonline.it, ima...@googlegroups.com

Hello,

Thank you for responding back to us.

I have tested and I cannot seem to replicate the issue based on the provided instructions. Would you be able to share to us the screen recording of the behavior on your end highlighting all the steps so we can further check? Moreover, can you confirm if you were able to replicate the same behavior by using our sample apps (https://github.com/googleads/googleads-ima-html5/releases) and modifying it to fit your use case? Asking this as we highly suggest to use our sample apps for reference for your integration to avoid implementation issues.

Perego Marta

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Sep 11, 2023, 3:53:22 AM9/11/23

to IMA SDK, ima...@googlegroups.com, ADV_Piattaforma, Arceri Vittorio, Montagnani Matteo, Becuzzi Primo

Hello,

please see at the following links:

screen capture of the behaviour: https://drive.google.com/file/d/1IJWfsPSwcBjqV8YNNN9flu2d2BIOl467/view?usp=sharing
the har file of the session recorded: https://drive.google.com/file/d/1BBK7knzL_i9gI_ICgdAT5FGbfXaJRuS8/view?usp=sharing

Test page: https://sapere-pp.virgilio.it/scuola/superiori/matematica-algebra/le-equazioni/come-si-risolvono-equazioni-secondo-grado?dctestAdv=video&iu=/5180/testmp/video/newplayerbc/iol/walia
Activate Mobile simulator in Chrome console
Click-to-play on the second player in the page => you can see google preroll
Click-to-play on the third player in the page => you can’t see google preroll
See scor parameter value for both AdTag: it’s the same value “scor=1855611729973432”

1^st click-to-play video AdTag => scor=1855611729973432

https://pubads.g.doubleclick.net/gampad/ads?slotname=%2F5180%2Ftestmp%2Fvideo%2Fnewplayerbc%2Fiol%2Fwalia&sz=640x480&ciu_szs=320x50%7C320x100&cust_params=adv_sso1%3D11%26adv_sso2%3D2%261plusx%3D5v%2C5w%2C5x%2C5z%2C61%2C62%2C5t%26trueview%3Dyes%26adv_topics%3Dcultura%26adv_bs%3Dcome%2Csi%2Crisolvono%2Cequazioni%2Csecondo%2Cgrado%26adv_referrer%3Dother%26pbjs_version%3Dv7.42.0%26us_ua%3Dfalse%26npa%3D0%26gdpr%3D1%26gdpr_consent%3DCPx73UAPx73UAB7EzBITDWCsAP_AAAAAAAAAJqtV_H__bX9r8X7_6ft0eY1f9_j77uQxBhfJk-4F3LvW_JwX32E7NF36tq4KmRoEu3ZBIUNlHJHUTVmwKokVrzHsak2cpTNKJ6BkkFMRc2dYCF5vm5tjeQKY5_p_d3f52T-9_dv839z33813v3d5f--1-PDdU5-9Dfn_fRfb-9IP9_78v8v8_t_rk2_eT13_t-_r_D--f_-7_XX-4goQEQAcAGfAR4AlUBM4DfAHbAO5AgoBIgCSgEowJaATHAmSBNIIKABISDAAAgABcAFAAVAA5AB4AIAAYAAygBoAGoAPAAiABMACeAFUAMwAbwA9AB-AEJAIYAiQBHACWAE0AKUAYAAw4BlAGWANkAc8A7gDvgHsAfEA-wD9gH-AgYBFICLgIwARoAkoBKYCfgKDAU8BVwC5gF6AMUAaIA2gBuADiAIdAR7AkQCRQE7AKHAUeApGBTQFNgLYAXIAu8BeYDBgGGwMjAyQBk4DLgGZgM5AZ8A0iBq4GsgNvAbqA4KByYHKAOXAeOA9oB9IEEwIMAQhghaCF4EOQIegQ_AjiBH0CP4EigJIQSYBJkCWAEswJbgS-AmBBMsEzAJnBoAoBTwEOgLkAZ8A5QRAFAKeAh0BcgDPgHKCoAgC5AGfAOUAheMgCALkAZ8A5QCF46DyAAuACgAKgAcgA-AEAALoAYABlADQANQAeABEACYAE8AKsAXABdADEAGYAN4AegA_QCGAIkASwAmgBOACjAFKAMAAYYAygBogDZAHPAO4A7wB7QD7AP0Af4BAwCKQEWARgAjoBJQCUwE_AUEAp8BUQFXALEAXOAvIC9AGKANoAbgA4gBzgD7AIdAReAj0BIgCVAEyAJ2AUPAo8CkIFNAU2AqwBYoCygFsALdAXAAuQBdoC7wF5gL6AYMAw0Bj0DIwMkAZOAyoBlgDLgGZgM5AZ8A0QBpADTQGqwNXA1gBt4DdQHFwOTA5QBy4DxwHkgPaAfSA-sB9wEAQIMAQtAhfBDkEOgIegRxAjsBH0CP4EigJIASZAlQBLACWYEugJfATAAmYBM4hA8AAWABQAFwAMQAagBMACmAFUALgAYgA3gB6AEcAKUAYAAygBzwDuAO8Af4BFACSgEpAKCAU-AqICrgFzAMUAbQA5wCPQEqAKaAVYAsUBZQC0QFwALkAZGAycBnIDPgGiANVAcAA5QB44D6QIMAQoAhaBC8CHQEPQI4gSKAkgBJkCXQEziUDsABAACwAKAAcAA_ADAAMQAeABEACYAFUALgAYoBDAESAI4AUYAwABsgDvAH4AU-AqICrgFzAMUAfYBDoCJgEXgI9ASIAo8BYoCygFsALzgZGBkgDJwGcgM-AaQA1gBt4DgAHtAPpAgCBA8CDAEIQIXgQ9AjiBIoCSAElQJMgS6Al9BMsEzAJnFILwAC4AKAAqAByAD4AQQAwADKAGgAagA8ACIAEwAJ4AUgAqgBiADMAH6AQwBEgCjAFKAMAAZQA0QBsgDnAHfAPwA_QCLAEYAI6ASUAlIBQYCogKuAXMAvIBigDaAG4APaAfYBDoCJgEXgI9ASIAnYBQ4CkAFNgKsAWKAtgBcAC5AF2gLzAX0Aw2BkYGSAMnAZYAy4BnIDPgGkQNYA1kBt4DdQHBQOTA5QBy4DxQHjgPaAfSBBgCEIELQIXgQzghyCHQEcQI7AR9Aj-BIoCSEEmASZAlUBLMCXQEvgJgATMAmcA%26schainsid%3D54356%26hb_uuid%3Dundefined%26hb_cache_id%3Dundefined&url=https%3A%2F%2Fsapere-pp.virgilio.it%2Fscuola%2Fsuperiori%2Fmatematica-algebra%2Fle-equazioni%2Fcome-si-risolvono-equazioni-secondo-grado%3FdctestAdv%3Dvideo%26iu%3D%2F5180%2Ftestmp%2Fvideo%2Fnewplayerbc%2Fiol%2Fwalia&unviewed_position_start=1&output=xml_vast4&env=vp&gdfp_req=1&ad_rule=0&video_url_to_fetch=https%3A%2F%2Fsapere-pp.virgilio.it%2Fscuola%2Fsuperiori%2Fmatematica-algebra%2Fle-equazioni%2Fcome-si-risolvono-equazioni-secondo-grado%3FdctestAdv%3Dvideo%26iu%3D%2F5180%2Ftestmp%2Fvideo%2Fnewplayerbc%2Fiol%2Fwalia&useragent=Mozilla%2F5.0%20(Linux%3B%20Android%2010%3B%20SM-G981B)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F80.0.3987.162%20Mobile%20Safari%2F537.36%2Cgzip(gfe)&vad_type=linear&vpos=preroll&pod=1&pmnd=0&pmxd=35000&pmad=2&max_ad_duration=30000&vrid=1151763&sid=5535D96D-4B9B-4E55-AE1F-4AF523A4B1BF&adk=1807942904&correlator=373296034277607&ctv=0&dlt=1694417436423&dt=1694417452109&gdpr=1&gdpr_consent=CPx73UAPx73UAB7EzBITDWCsAP_AAAAAAAAAJqtV_H__bX9r8X7_6ft0eY1f9_j77uQxBhfJk-4F3LvW_JwX32E7NF36tq4KmRoEu3ZBIUNlHJHUTVmwKokVrzHsak2cpTNKJ6BkkFMRc2dYCF5vm5tjeQKY5_p_d3f52T-9_dv839z33813v3d5f--1-PDdU5-9Dfn_fRfb-9IP9_78v8v8_t_rk2_eT13_t-_r_D--f_-7_XX-4goQEQAcAGfAR4AlUBM4DfAHbAO5AgoBIgCSgEowJaATHAmSBNIIKABISDAAAgABcAFAAVAA5AB4AIAAYAAygBoAGoAPAAiABMACeAFUAMwAbwA9AB-AEJAIYAiQBHACWAE0AKUAYAAw4BlAGWANkAc8A7gDvgHsAfEA-wD9gH-AgYBFICLgIwARoAkoBKYCfgKDAU8BVwC5gF6AMUAaIA2gBuADiAIdAR7AkQCRQE7AKHAUeApGBTQFNgLYAXIAu8BeYDBgGGwMjAyQBk4DLgGZgM5AZ8A0iBq4GsgNvAbqA4KByYHKAOXAeOA9oB9IEEwIMAQhghaCF4EOQIegQ_AjiBH0CP4EigJIQSYBJkCWAEswJbgS-AmBBMsEzAJnBoAoBTwEOgLkAZ8A5QRAFAKeAh0BcgDPgHKCoAgC5AGfAOUAheMgCALkAZ8A5QCF46DyAAuACgAKgAcgA-AEAALoAYABlADQANQAeABEACYAE8AKsAXABdADEAGYAN4AegA_QCGAIkASwAmgBOACjAFKAMAAYYAygBogDZAHPAO4A7wB7QD7AP0Af4BAwCKQEWARgAjoBJQCUwE_AUEAp8BUQFXALEAXOAvIC9AGKANoAbgA4gBzgD7AIdAReAj0BIgCVAEyAJ2AUPAo8CkIFNAU2AqwBYoCygFsALdAXAAuQBdoC7wF5gL6AYMAw0Bj0DIwMkAZOAyoBlgDLgGZgM5AZ8A0QBpADTQGqwNXA1gBt4DdQHFwOTA5QBy4DxwHkgPaAfSA-sB9wEAQIMAQtAhfBDkEOgIegRxAjsBH0CP4EigJIASZAlQBLACWYEugJfATAAmYBM4hA8AAWABQAFwAMQAagBMACmAFUALgAYgA3gB6AEcAKUAYAAygBzwDuAO8Af4BFACSgEpAKCAU-AqICrgFzAMUAbQA5wCPQEqAKaAVYAsUBZQC0QFwALkAZGAycBnIDPgGiANVAcAA5QB44D6QIMAQoAhaBC8CHQEPQI4gSKAkgBJkCXQEziUDsABAACwAKAAcAA_ADAAMQAeABEACYAFUALgAYoBDAESAI4AUYAwABsgDvAH4AU-AqICrgFzAMUAfYBDoCJgEXgI9ASIAo8BYoCygFsALzgZGBkgDJwGcgM-AaQA1gBt4DgAHtAPpAgCBA8CDAEIQIXgQ9AjiBIoCSAElQJMgS6Al9BMsEzAJnFILwAC4AKAAqAByAD4AQQAwADKAGgAagA8ACIAEwAJ4AUgAqgBiADMAH6AQwBEgCjAFKAMAAZQA0QBsgDnAHfAPwA_QCLAEYAI6ASUAlIBQYCogKuAXMAvIBigDaAG4APaAfYBDoCJgEXgI9ASIAnYBQ4CkAFNgKsAWKAtgBcAC5AF2gLzAX0Aw2BkYGSAMnAZYAy4BnIDPgGkQNYA1kBt4DdQHBQOTA5QBy4DxQHjgPaAfSBBgCEIELQIXgQzghyCHQEcQI7AR9Aj-BIoCSEEmASZAlUBLMCXQEvgJgATMAmcA&ged=ve4_td16_tt14_pd16_la0_er3786.20.3995.392_vi3500.0.4415.412_vp100_ts0_eb24171&idt=1594&is_amp=0&npa=false&omid_p=Google1%2Fh.3.588.0&osd=2&ptt=20&scor=1855611729973432&sdk_apis=2%2C7%2C8&uach=WyJBbmRyb2lkIiwiMTAiLCIiLCJTTS1HOTgxQiIsIjExNi4wLjU4NDUuMTgwIixbXSwxLG51bGwsIjY0IixbWyJDaHJvbWl1bSIsIjExNi4wLjU4NDUuMTgwIl0sWyJOb3QpQTtCcmFuZCIsIjI0LjAuMC4wIl0sWyJHb29nbGUgQ2hyb21lIiwiMTE2LjAuNTg0NS4xODAiXV0sMF0.&vis=1&u_so=l&eid=44752657%2C44772139%2C44777649%2C44781409%2C44781753%2C44782991%2C44788275%2C44794530%2C44797559%2C44797735&hl=it&frm=0&media_url=blob%3Ahttps%253a%2F%2Fsapere-pp.virgilio.it%2F199c0aa5-b129-4751-a51b-7723ea745f4f&mpt=brightcove%2Fplayer-ht&mpv=4.2.4&sdki=445&sdkv=h.3.588.0&sdr=1&vpa=click&vpmute=0&nel=1&kfa=0&tfcd=0&a3p=EhkKCnB1YmNpZC5vcmcY5v_VmKgxSABSAghqEhkKCnVpZGFwaS5jb20YkMzWmKgxSABSAghkEhsKDGlkNS1zeW5jLmNvbRjJgtaYqDFIAFICCGo.&top=https%3A%2F%2Fsapere-pp.virgilio.it%2Fscuola%2Fsuperiori%2Fmatematica-algebra%2Fle-equazioni%2Fcome-si-risolvono-equazioni-secondo-grado%3FdctestAdv%3Dvideo%26iu%3D%2F5180%2Ftestmp%2Fvideo%2Fnewplayerbc%2Fiol%2Fwalia&loc=https%3A%2F%2Fsapere-pp.virgilio.it%2Fscuola%2Fsuperiori%2Fmatematica-algebra%2Fle-equazioni%2Fcome-si-risolvono-equazioni-secondo-grado%3FdctestAdv%3Dvideo%26iu%3D%2F5180%2Ftestmp%2Fvideo%2Fnewplayerbc%2Fiol%2Fwalia&cookie=ID%3D06eb24ccfaa83594%3AT%3D1694416870%3ART%3D1694417174%3AS%3DALNI_MY2aOs5VkuLTq_EIimLaqilUZg0fg&gpic=UID%3D00000c71c5bdbe50%3AT%3D1694416870%3ART%3D1694417174%3AS%3DALNI_MaJWwAsmXJ-WHjVWqi5kx0wQ71g0w

2^nd click-to-play video AdTag => scor=1855611729973432

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Regards,

Marta

Marta Perego

Mobile +39 335 7522633

Italiaonline S.p.A.

Via Del Bosco Rinnovato 8 – Edificio U4

20090 Assago

www.italiaonline.it

“Ora et labora”

Da: IMA SDK <ima...@forumsupport.google>
Inviato: venerdì 8 settembre 2023 19:32
A: Perego Marta <Marta....@italiaonline.it>
Cc: ima...@googlegroups.com
Oggetto: [EXT] Re: [ima-sdk] stream correlator parameter "scor" not changing for subsequent preroll in a page with multiple players

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IMA SDK Team

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Sep 11, 2023, 10:33:09 AM9/11/23

to marta....@italiaonline.it, primo....@italiaonline.it, matteo.m...@italiaonline.it, vittori...@italiaonline.it, adv_pia...@italiaonline.it, ima...@googlegroups.com

Hi Marta,

Thank you for providing more information.

I was able to follow the same steps using your test page but I am getting different “scor” parameter values for the players. However, for further insights on this issue, please allow me to raise this to the rest of the team. We will get back to you once we have more information regarding this.

This message is in relation to case "ref:_00D1U1174p._5004Q2ojDnb:ref"

Thanks,

IMA SDK Team

IMA SDK

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Sep 12, 2023, 1:05:02 PM9/12/23

to ima...@googlegroups.com, primo....@italiaonline.it, matteo.m...@italiaonline.it, vittori...@italiaonline.it, adv_pia...@italiaonline.it, marta....@italiaonline.it

Hello Marta,

This is Jackson from the IMA SDK team to help with your issue.

I was able to reproduce the behavior you are seeing, where multiple players all have the same scor parameter in the ad requests. My understanding is this is the intended behavior. The docs for ad tag parameters say that "The [scor] number should be the same within a stream and unique within a page view". This benefits the user experience, by not showing the same ad multiple types for a single page view.

Please correct me if this is incorrect, or let me know if you have any questions.

Thank you,
Jackson
IMA SDK team

ref:_00D1U1174p._5004Q2ojDnb:ref

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