Targeted Pre-Roll Ad Not Showing on iOS, Only Desktop

[Lauren Curtis]

I've created a new master tag for Ooyala and I've gotten a pre-roll to serve on a ooyala video 100% on desktop, but on iOS the targeted pre-roll does not appear.

Master Ad Tag: http://pubads.g.doubleclick.net/gampad/ads?sz=4x4&iu=/8904/r29.video.oao/video&ciu_szs&impl=s&gdfp_req=1&env=vp&output=xml_vast2&unviewed_position_start=1&url=[referrer_url]&correlator=[timestamp]&cmsid=318&vid=[oo_embedcode]

Test Page: http://www.refinery29.com/ooyala-player

Targeted Video: vid=BpeDV0bToBAcbws9jF8Ok4iUZcxZiOmu

When I run it in Charles Debug tool two different ad tags are being returned.

Desktop:
http://pubads.g.doubleclick.net/gampad/ads?ciu_szs&cmsid=318&correlator=1852403386155008&dt=1401480964282&env=vp&flash=13.0.0.214&frm=0&gdfp_req=1&ged=tle%3BTypeError%3BCannot%20read%20property%20%27get%27%20of%20undefined&impl=s&iu=%2F8904%2Fr29.video.oao%2Fvideo&osd=2&output=xml_vast2&scor=2554777871319040&sdkv=3.0.141&sz=4x4&u_ah=1200&u_asa=1&u_aw=1920&u_cd=24&u_h=1200&u_his=2&u_java=true&u_nmime=29&u_nplug=21&u_tz=-240&u_w=1920&unviewed_position_start=1&url=http%3A%2F%2Fwww.refinery29.com%2Fooyala-player&vid=BpeDV0bToBAcbws9jF8Ok4iUZcxZiOmu

iOS:
http://pubads.g.doubleclick.net/gampad/ads?sz=4x4&iu=%2F8904%2Fr29.video.oao%2Fvideo&ciu_szs&gdfp_req=1&env=vp&output=xml_vast2&unviewed_position_start=1&cmsid=318&vid=%5Boo_embedcode%5D&correlator=4041134071349248&sdkv=h.3.1.53&scor=3241049800572928&url=http%3A%2F%2Fwww.refinery29.com%2Fooyala-player

Any reason why this would be? I shouldn't have to do anything different for the pre-roll to work on my iPhone...I am using MP4 for sure...what else could be wrong?

-LC

[Bret McGowen]

Hi Lauren,

Apologies for the delayed response, it appears your original message was tagged as spam for some reason. I am seeing a pre-roll on both iOS (iPad) and desktop (Chrome/Firefox) now -- did you make a change to the code or serving side to resolve the issue? Was the issue that you weren't seeing a pre-roll at all on iOS or that it wasn't serving the correct creative?

Thanks,

Bret McGowen

IMA SDK Team

[Lauren Curtis]

Hello Bret,

 

We are transitioning from Brightcove to Ooyala.

 

Mobile pre-roll works from Brightcove.

 

But if you go to http://www.refinery29.com/ooyala-player on desktop you will see I am testing an ad.

That same ad is targeted to mobile at 100% but it is not appearing on mobile.

 

I made sure it’s mp4…but it still does not show.

 

ROS ads are serving instead of the targeted one that you see on desktop.

 

For some reason the vid= portion of the ad tag isn’t being pulled in on Mobile.

 

I have setup a master ad tag to pull in pre-roll ads from DFP.

 

Master Ad Tag: http://pubads.g.doubleclick.net/gampad/ads?sz=4x4&iu=/8904/r29.video.oao/video&ciu_szs=&gdfp_req=1&env=vp&output=xml_vast2&unviewed_position_start=1&url=[referrer_url]&correlator=[timestamp]&cmsid=318&vid=[oo_embedcode]

 

With this tag we are able to target specific pre-roll to an ad.

 

We add in the video content ID which populates under embedcode.

 

On desktop the vid=contentID is returned but on mobile vid=contentID isn’t being passed through.

 

Desktop Ad Call:

http://pubads.g.doubleclick.net/gampad/ads?ciu_szs&cmsid=318&correlator=417185417658368&dt=1401467307153&env=vp&flash=13.0.0.214&frm=0&gdfp_req=1&ged=tle%3BTypeError%3Bthis.G.m%20is%20undefined&impl=s&iu=%2F8904%2Fr29.video.oao%2Fvideo&osd=2&output=xml_vast2&scor=1520912828465152&sdkv=3.0.141&sz=4x4&u_ah=1200&u_asa=1&u_aw=1920&u_cd=24&u_h=1200&u_his=2&u_java=true&u_nmime=106&u_nplug=24&u_tz=-240&u_w=1920&unviewed_position_start=1&url=http%3A%2F%2Fwww.refinery29.com%2Fooyala-player&vid=BpeDV0bToBAcbws9jF8Ok4iUZcxZiOmu

 

 

Mobile iOS Ad Call:

http://pubads.g.doubleclick.net/gampad/ads?sz=4x4&iu=%2F8904%2Fr29.video.oao%2Fvideo&ciu_szs&gdfp_req=1&env=vp&output=xml_vast2&unviewed_position_start=1&cmsid=318&vid=%5Boo_embedcode%5D&correlator=176675074605056&sdkv=h.3.1.53&scor=3576849669029888&url=http%3A%2F%2Fwww.refinery29.com%2Fooyala-player

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[Bret McGowen]

Hi Lauren,

Using your ad tag in our Video Suite Inspector (HTML5), I see the vid parameter both on desktop and iOS environments. Are you sure there's no ad tag manipulation code in your implementation?

Here's the ad request I see on desktop (Mac): https://pubads.g.doubleclick.net/gampad/ads?sz=4x4&iu=%2F8904%2Fr29.video.oao%2Fvideo&ciu_szs=728x90%2C300x250%2C180x150%2C120x60%2C88x31%2C300x60%2C300x100%2C468x60%2C300x600%2C160x600&gdfp_req=1&env=vp&output=xml_vast2&unviewed_position_start=1&url=https%3A%2F%2Fgoogle-developers.appspot.com%2Finteractive-media-ads%2Fdocs%2Fvastinspector_dual_3c66f7ccfe9cbdd0610a73811380c878.frame%3Fhl%3Den&correlator=889715745228731&cmsid=318&vid=[oo_embedcode]%20&sdkv=h.3.1.55&scor=1702160144535103

and on iOS (iPad, iOS 7): https://pubads.g.doubleclick.net/gampad/ads?sz=4x4&iu=%2F8904%2Fr29.video.oao%2Fvideo&ciu_szs=728x90%2C300x250%2C180x150%2C120x60%2C88x31%2C300x60%2C300x100%2C468x60%2C300x600%2C160x600&gdfp_req=1&env=vp&output=xml_vast2&unviewed_position_start=1&url=null&correlator=4436460783534080&cmsid=318&vid=%5Boo_embedcode%5D%20&sdkv=h.3.1.55&scor=862574411251712

Thanks,

Bret McGowen

IMA SDK Team

On Sunday, June 1, 2014 11:07:26 PM UTC-4, Lauren Curtis wrote:

[SLee]

My guess is the html5 version has '[oo_embedcode]' hardcoded somewhere. Flash client is passing the vid ID on the page to the plugin, though.

[Bret McGowen]

Hi Lauren,

Just following back up with this issue -- did you update your player test page? Now I am seeing vid=BpeDV0bToBAcbws9jF8Ok4iUZcxZiOmu in both Flash (Desktop) and HTML5 (iPad) on your Ooyala test page. Let me know if there is still an issue and/or what the fix ended up being.

Cheers,

Bret McGowen