Ad Error: The VAST response document is empty

[Siva krishnan]

Hi ,

  I am using Android ima sdk v3.2.1 for my project where i have implemented IMA in my Fragment in which first time only i will get ad without any issues and if i got second attempt on same fragment i got issues like Ad Error: The VAST response document is empty and also some times will get blank hence i need to know why this happened and how to resolve this issues let me know.

Note : used ad TAG url is http://googleads.g.doubleclick.net/pagead/ads?client=ca-video-afvtest&ad_type=video

Thanks.

[Tyler Sidell (IMA SDK Team)]

Hi Siva,

Usually a "VAST resource document is empty" error is due to ads not serving properly.  It could also be due to frequency capping so the same ad does not get played twice to the same user.  You'd might want to check with your account manager to make sure that these scenarios are not the case.

Having said that, I was not able to reproduce your issue in our Advanced Example.  When I request the ad a second time, it plays without any issues.  Are you able to reproduce the issue in our sample apps?  If not, we may need to look at specifics of your implementation to see what is deviating from the logic of the example.

Please try destroying the AdsManager, then calling contentComplete on the AdsLoader which will reset the correlator value (used for frequency capping).  The server is thinking that your requests are duplicate.

Thanks,

Tyler Sidell

IMA SDK Team