RE: Unexplained adended event in Firefox

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ima-sdk-adv...@google.com

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May 29, 2018, 3:17:07 PM5/29/18
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Hi Dean,

Thank you for reaching out to support. It sounds like this is probably an issue with your VPAID ad. I would suggest reaching out to your creative provider to see if they can provide a resolution.

In parallel, can also share your ad tag? I'd like see if this is being handled correctly from an SDK perspective. You can use the 'Reply Privately' option on the forum if you don't want to share the tag publicly.

Regards,
Chris Feldman
IMA SDK Team

On 05/25/18 22:00:09 de...@applixir.com wrote:
Hi guys,

I've run into a rather baffling problem that only seems to occur in Firefox (latest version). It doesn't happen every time and even running your ima3_debug.js library I cannot see any difference between the successful ads and the failed ads that explains this but perhaps you will see something. Here is the sequence:

1. The ad request is made
2. adsready event triggered
3. play event triggered
4. adstart event triggered

This is when the ad is starting to play and in the successful ads everything carries on through the normal sequence from here.

5. adended - This is completely out of the blue. There are no log entries to account for this or even anything to show what triggered it.

Of course, this triggers the player to close which all happens as expected. However...

6. The IMA SDK continues on as normal providing all the impression and status calls in the log which implies that it knew nothing about the spurious adended event.

Have you ever seen something like this. Like I said, I'm running your debug library and even with the extensive information provided there is absolutely nothing to indicate why this adended message was sent that I can find. The main difference is the mouse event in the failed test but I definitely did not click anything but may have moved the mouse over the window. You will probably notice the pause event just before the adended but these seem to happen for most ad plays in videojs. You will see there is also an adpause message in the successful log but it's a bit farther up.

Here are the log events following ad-started for a successful ad:

onAdStart
applixir.sdk3.0imb.js:8:58755
iframe.js message: ima://{"name":"adsManager","type":"loaded","data":{"adData":{"adId":"212005276993","adPodInfo":{"podIndex":0,"timeOffset":0,"totalAds":1,"adPosition":1,"isBumper":false,"maxDuration":31},"adQueryId":"387248387","adSystem":"AdSense","adWrapperCreativeIds":[""],"adWrapperIds":["pre-roll"],"adWrapperSystems":["GDFP"],"advertiserName":"","apiFramework":null,"bumper":false,"clickThroughUrl":"https://www.googleadservices.com/pagead/aclk?sa=L&ai=C-2qWproIW9j-OIW3gwas87O4CK2V-PNNwZr_45UGwI23ARABILK-liFgyfbHjfSk0BmgAe3N_ZkDyAEFqQJMrzJloZOzPqgDAZgEAKoEmQFP0BoEknet7svsXlwRZHwq80n7XHTGwvv7KPyfdmD2-FQ4t0u-H2VEWmfBk2upynSMFuXQfSnfvzHunAkZhcYINHxh4JgKwqr3rFMZb9thtToptV-vpXRwIncBOcRQgWCw7JmnZttxsH0720xI6UasBPeHYQJvzf19ZPSJbXtkiZQG4CJUxe95CAIBwXvGSRRTKd8Zdfrg-8SgBhyAB-21gmaoB47OG6gHjc0bqAfVyRuoB6a-G6gHmM4b2AcB0ggHCIBhEAEYAbEJQq7yfN4paeeACgO4EzHYEww&num=1&cid=CAASEuRo_1O0Y1atCP-5btf87Yvusw&sig=AOD64_228zcBIfk5DeG4mVnd814HR3zNHA&client=ca-video-pub-8637246282765423&adurl=http://crossout.net/registration%3Fr%3DSEM_AW1351662925_ADV228239358870","contentType":"video/webm","creativeAdId":"","creativeId":"228239358870","dealId":"","description":"video ad","disableUi":false,"duration":31,"height":0,"linear":true,"surveyUrl":null,"vastMediaHeight":0,"vastMediaWidth":0,"minSuggestedDuration":31,"skippable":false,"skipTimeOffset":-1,"title":"video","trustedFirstPartyAd":true,"traffickingParameters":"","universalAdIdRegistry":"unknown","universalAdIdValue":"unknown","uiElements":[],"verifications":[],"vpaid":false,"width":0,"mediaUrl":"https://www.youtube.com/get_video?video_id=U4F0uta8b20&ts=1527298727&t=yFBRNvRkSMy5vNeSSZCMTjAY7_k&gad=1"}},"sid":"goog_1630008619","channel":"goog_1630008618"}
applixir.sdk3.0imb.js:8:55829
parent message: videoStarted
applixir.sdk3.0mb.js:1:1959
Ad Status: ad-started
index.html:118:13
 [  1.648s] [ima.vast.VastAdServerReporter] Reporting urls for event : show_ad
bridge3.211.3_debug_en.html:746:153
bridge3.211.3_debug_en.html:746:153
bridge3.211.3_debug_en.html:746:153
VIDEOJS player event:  adpause
applixir.sdk3.0imb.js:8:59192
iframe.js message: ima://{"name":"adsManager","type":"contentPauseRequested","data":{"adData":{"adId":"212005276993","adPodInfo":{"podIndex":0,"timeOffset":0,"totalAds":1,"adPosition":1,"isBumper":false,"maxDuration":31},"adQueryId":"387248387","adSystem":"AdSense","adWrapperCreativeIds":[""],"adWrapperIds":["pre-roll"],"adWrapperSystems":["GDFP"],"advertiserName":"","apiFramework":null,"bumper":false,"clickThroughUrl":"https://www.googleadservices.com/pagead/aclk?sa=L&ai=C-2qWproIW9j-OIW3gwas87O4CK2V-PNNwZr_45UGwI23ARABILK-liFgyfbHjfSk0BmgAe3N_ZkDyAEFqQJMrzJloZOzPqgDAZgEAKoEmQFP0BoEknet7svsXlwRZHwq80n7XHTGwvv7KPyfdmD2-FQ4t0u-H2VEWmfBk2upynSMFuXQfSnfvzHunAkZhcYINHxh4JgKwqr3rFMZb9thtToptV-vpXRwIncBOcRQgWCw7JmnZttxsH0720xI6UasBPeHYQJvzf19ZPSJbXtkiZQG4CJUxe95CAIBwXvGSRRTKd8Zdfrg-8SgBhyAB-21gmaoB47OG6gHjc0bqAfVyRuoB6a-G6gHmM4b2AcB0ggHCIBhEAEYAbEJQq7yfN4paeeACgO4EzHYEww&num=1&cid=CAASEuRo_1O0Y1atCP-5btf87Yvusw&sig=AOD64_228zcBIfk5DeG4mVnd814HR3zNHA&client=ca-video-pub-8637246282765423&adurl=http://crossout.net/registration%3Fr%3DSEM_AW1351662925_ADV228239358870","contentType":"video/webm","creativeAdId":"","creativeId":"228239358870","dealId":"","description":"video ad","disableUi":false,"duration":31,"height":0,"linear":true,"surveyUrl":null,"vastMediaHeight":300,"vastMediaWidth":400,"minSuggestedDuration":31,"skippable":false,"skipTimeOffset":-1,"title":"video","trustedFirstPartyAd":true,"traffickingParameters":"","universalAdIdRegistry":"unknown","universalAdIdValue":"unknown","uiElements":[],"verifications":[],"vpaid":false,"width":0,"mediaUrl":"https://www.youtube.com/get_video?video_id=U4F0uta8b20&ts=1527298727&t=yFBRNvRkSMy5vNeSSZCMTjAY7_k&gad=1"}},"sid":"goog_1630008619","channel":"goog_1630008618"}
applixir.sdk3.0imb.js:8:55829
iframe.js message: ima://{"name":"activityMonitor","type":"reportVastEvent","data":{"queryId":"387248387","vastEvent":"show_ad","osdId":"652053737","isFullscreen":false,"isOverlay":false},"sid":"*","channel":"goog_1630008618"}

Here are the events for the failed ad:

onAdStart
applixir.sdk3.0imb.js:8:58755
iframe.js message: ima://{"name":"mouse","type":"mouseover","data":{"detail":null,"screenX":849,"screenY":367,"clientX":482,"clientY":101,"ctrlKey":false,"altKey":false,"shiftKey":false,"metaKey":false,"button":0},"sid":"*","channel":"goog_1193472257"}
applixir.sdk3.0imb.js:8:55829
iframe.js message: ima://{"name":"adsManager","type":"loaded","data":{"adData":{"adId":"218949855964","adPodInfo":{"podIndex":0,"timeOffset":0,"totalAds":1,"adPosition":1,"isBumper":false,"maxDuration":31},"adQueryId":"385169915","adSystem":"AdSense","adWrapperCreativeIds":[""],"adWrapperIds":["pre-roll"],"adWrapperSystems":["GDFP"],"advertiserName":"","apiFramework":null,"bumper":false,"clickThroughUrl":"https://www.googleadservices.com/pagead/aclk?sa=L&ai=CD5h_uawIW5ajKcaQgwb1mKrQAf6hmvNO3NW2068GwI23ARABILK-liFgyfbHjfSk0BmgAe3N_ZkDyAEFqQLQ8HlUKouzPqgDAZgEAKoEmQFP0LRawZme17rPQSDGGTlW94jQACQq85nOz0WE5_k5zxRI6FQ3RvS99mVPQOfEjHcYe26-omdyqdpHBEbRckbtf0mhF_Kyx8B6Io1WPdkoLoFQGrFk-B48owFwq9-XX9u32ZYubMaujCJyfPa-4JRFy-B59MTuwWb-5ky8I8S1e_4oS2QRg0XT4rvgmheTycwfubGQQGYh3O2gBhyAB-21gmaoB47OG6gHjc0bqAfVyRuoB6a-G6gHmM4b2AcB0ggHCIBhEAEYAbEJQq7yfN4paeeACgO4EzHYEww&num=1&cid=CAASEuRo7_bmrjnzZZjnM4oz6MOIZA&sig=AOD64_2OLLOHpA82-kQM5PheTuz6UgmnJA&client=ca-video-pub-8637246282765423&adurl=http://crossout.net/registration%3Fr%3DSEM_AW1351662925_ADV231485859986","contentType":"video/webm","creativeAdId":"","creativeId":"231485859986","dealId":"","description":"video ad","disableUi":false,"duration":31,"height":0,"linear":true,"surveyUrl":null,"vastMediaHeight":0,"vastMediaWidth":0,"minSuggestedDuration":31,"skippable":false,"skipTimeOffset":-1,"title":"video","trustedFirstPartyAd":true,"traffickingParameters":"","universalAdIdRegistry":"unknown","universalAdIdValue":"unknown","uiElements":[],"verifications":[],"vpaid":false,"width":0,"mediaUrl":"https://www.youtube.com/get_video?video_id=Z72f61J4BCA&ts=1527295161&t=jrYRwQ7YVLtufRdO6RjRD_DlriU&gad=1"}},"sid":"goog_1193472258","channel":"goog_1193472257"}
applixir.sdk3.0imb.js:8:55829
parent message: videoStarted
applixir.sdk3.0mb.js:1:1959
Ad Status: ad-started
index.html:118:13
 [  1.682s] [ima.vast.VastAdServerReporter] Reporting urls for event : show_ad
bridge3.211.3_debug_en.html:746:153
bridge3.211.3_debug_en.html:746:153
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