[Android][Multiple AdsRequests] 402 error is thrown while the ad is playing

[Timothy Tang]

Hi, 

I have a setup similar to this thread:
https://groups.google.com/g/ima-sdk/c/05fOv0IZNnQ

In particular, 

I have multiple adsRequest (and thus 2 AdPod)

I want to play ads from both AdPod interchangeably.

After playing the 1st ads from sourceA, I want to play the 1st ads from sourceB.

The 1st ads from sourceB could be played, but after a few seconds, I received error 402 {errorMessage=VAST media file loading reached a timeout of 8 seconds., errorCode=402, type=adPlayError}

And same as https://groups.google.com/g/ima-sdk/c/05fOv0IZNnQ, in playing this ad I only got 

LOADED, CONTENT_RESUME_REQUESTED (after 402) and no STARTED. 

Also, another issue would be when we have multiple adsRequests firing simultaneously, how could we tell which VideoAdPlayerCallback added corresponds to which AdsManager ? I have tested, it seems not following the order of AdsManager being loaded. 

Thanks for your advice.

Thanks, 

Tim

[IMA SDK]

Hi Tim,

Thank you for contacting IMA SDK Support Team.

Could you tell me the issue in more detail? Are you trying to show same ad pod and changing the sources from A player to B player ?
Or using same player and request requesting A to request B?

If possible kindly provide the Sample project to us replicating issue. It will be good for us to understand the issue.

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This message is in relation to case "ref:!00D1U01174p.!5004Q02vEYP3:ref" (ADR-00260896)

Thanks,
 

IMA SDK Team

[123.r...@gmail.com]

Hi,

I was facing the same issue on upgrading to latest version.
After lot of searching online forum and checking release notes, found no clue. 
Then I checked the sample app which worked fine and the diff was this part : 

https://developers.google.com/interactive-media-ads/docs/sdks/android/client-side#8.-set-up-ad-tracking.

I feel it should have been mentioned explicitly somewhere in release notes or in a migration guide. After implementation is done, we usually do not go back to sample implementation docs.
Hope it helps.