Postroll stop working | HTML5

[Łukasz Kowalewski]

Hi,

I have a problem with postroll ad.

Ad is downloaded after midroll ends, setted in cue (I checked cue before  contentComplete() ).

When I trigger adsLoader.contentComplete() nothing happens. Postroll ad don't start. Events like STARTED or CONTENT_PAUSE_REQUEST are not triggered.

It works fine 8 months ago.

Have any of you similar problem? 

Best regards

Łukasz K.

[IMA SDK]

Hi Łukasz,

Thank you for contacting the IMA SDK support team.

Could you please verify using this VMAP whether the post roll advertisements are being displayed or not?

Kindly confirm the platform you are using and provide the VAST details with us via reply privately to the author option so that we can conduct an investigation and offer a solution.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJFFa:ref" (ADR-00238901)

Thanks,
 

IMA SDK Team

[IMA SDK]

Hey ŁK,

Thanks for sharing screenshots.

Could you share your sample application with us in below link? as i am unable to replicate this scenario in Google Sample Code with this VAST.
For us All ads are loading perfectly.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

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