IMA HTML SDK - Use Custom Ad Playback for iPad Firebox

[WJ]

Hi IMA team,

I read that by default the SDK determines whether to use custom Ad playback based on the browser useragent, as quote from this blog:

"The HTML5 SDK looks at the UserAgent string of each browser on which it’s loaded. When it sees a browser that it knows has trouble with multiple video elements, it uses custom ad playback."

May i know if it applies to ipad browsers, especially Firefox which lacks fullscreen api support at the moment. When testing on iPad Firefox (iPadOS 18.6.2, Firefox 142.1), it seems standard rendering is used and it breaks when going to native fullscreen (no ads shown, content is freezing / black-screened). setDisableCustomPlaybackForIOS10Plus is false.

Would it be possible for the SDK to use custom playback on iPad Firefox and other browsers which lack fullscreen api support? Thank you :)

Best Regards,

WJ

[IMA SDK]

Hi,

Thank you for contacting the IMA SDK support team.

I will check with our team regarding your query and one of my team members will reach out to you once we have an update. Meanwhile, your patience is highly appreciated.  

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IMA SDK Team

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[2025-09-09 14:59:20Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01u6AKh:ref" (ADR-00332248)