VMAP Pre-, Mid-, and Post-rolls, Single Ads don't work in iOS browsers

183 views
Skip to first unread message

useeee...@gmail.com

unread,
Mar 7, 2018, 4:36:45 AM3/7/18
to Interactive Media Ads SDK
Hi,

I tested IMA Ads with Google Ads IMA SDK HTML5 Samples v2.11 [1] (link below)  using the IMA Sample Tag VMAP Pre-, Mid-, and Post-rolls, Single Ads [2] in iPhone (iOS device version 11.2.5 (15D60)) with Safari and Chrome browsers and it doesn't work fine, I only could play de Pre roll, despite the mid and post rolls don't work.

All roll ads (pre, mid, post rolls) work fine in MacBook, Windows and Android browsers but they all don't work at iOS device browsers.

Is this an issue or maybe I'm missing something??

Than you in advance.





ima-sdk-adv...@google.com

unread,
Mar 7, 2018, 10:36:32 AM3/7/18
to ima...@googlegroups.com
Hi,

Can you please expand a bit on the issue that you're having? I'm not having any trouble loading that tag in our Advanced Demo on iOS. Are you having trouble loading the page, or playing the ad? Please share any errors that you might be getting.

Regards,
Chris Feldman
IMA SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

--
You received this message because you are subscribed to the Google Groups "Interactive Media Ads SDK" group.
To unsubscribe from this group and stop receiving emails from it, send an email to ima-sdk+unsubscribe@googlegroups.com.
To post to this group, send email to ima...@googlegroups.com.
Visit this group at https://groups.google.com/group/ima-sdk.
For more options, visit https://groups.google.com/d/optout.

useeee...@gmail.com

unread,
Mar 8, 2018, 2:47:15 AM3/8/18
to Interactive Media Ads SDK
Hi,

As you said "Advanced Demo" link provided by you works fine in iOS. But I tested with your googleads-ima-html5  attemp-to-play sample and it doesn't work at iOS device. I edited this sample code and set the adsRequest.adTagUrl with the desired URL IMA (linked in the previos post) but it doesn't work, i didn't see any error log but the corresponding roll at 15 sec video time didn't appear. 

Do you have any idea about this behaviour? I supposed that "Advanced demo" and "attemp-to-play" samples work at the same way... 

Thanks!

ima-sdk-adv...@google.com

unread,
Mar 8, 2018, 11:54:12 AM3/8/18
to ima...@googlegroups.com
Hi,

Thank you for clarifying the behavior. I was able to reproduce the issue and will bring this to the rest of our team for further investigation. I will let you know as soon as I have more information.

Regards,
Chris Feldman
IMA SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

ima-sdk-adv...@google.com

unread,
Apr 16, 2018, 3:39:43 PM4/16/18
to ima...@googlegroups.com
Hi,

The issue that you were seeing has now been resolved. Please let me know if there's anything else you need.

Regards,
Chris Feldman
IMA SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Reply all
Reply to author
Forward
0 new messages