Video Ad takes so much time for loading the ad in iOS

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aneenaktm007

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Aug 20, 2019, 6:33:08 AM8/20/19
to Interactive Media Ads SDK
I have used GoogleAds-IMA-iOS-SDK for showing video ads from adbutler in iOS.But it takes too much time for loading and playing the video.Can anyone suggest the solution for this please? And am used the same code bases from the sample you guys provided in the sdk git hub.And the version I have used is 3.9.0 and use BMPlayer for playing video

Logan Wang

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Aug 20, 2019, 6:35:52 AM8/20/19
to Interactive Media Ads SDK
I have the same issue.

IMA SDK

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Aug 20, 2019, 2:44:45 PM8/20/19
to logan...@glowing.com, ima...@googlegroups.com
Hi,

Thank you for reaching out to us. Were you able to reproduce the behavior using one of our sample ad tags? Can you also share the ad tag you were using when the issue occurred?

Regards,
Arnaud Casame
IMA SDK Team 

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aneenaktm007

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Aug 21, 2019, 12:53:29 AM8/21/19
to Interactive Media Ads SDK
Are you asking this one "https://servedbyadbutler.com/vast.spark?setID=7586&ID=176283&pid=69728"
this is the url I have passed to adRequest


let adDisplayContainer = IMAAdDisplayContainer(adContainer: player, companionSlots: nil)

        // Create an ad request with our ad tag, display container, and optional user context.


        let request = IMAAdsRequest(

            adTagUrl: self.presenter.videoAdTagUrl,

            adDisplayContainer: adDisplayContainer,

            contentPlayhead: contentPlayhead,

            userContext: nil)

        adsLoader?.requestAds(with: request)

And it is preroll video ad

IMA SDK

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Aug 21, 2019, 3:31:00 PM8/21/19
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Hi,

I was able to reproduce the behavior you are seeing with your video ad taking too much time to load. However, it is not an IMA SDK issue, I ran a few of our sample ad tags against our iOS BasicExample sample and compared the video load times with your video ad load time. We noticed that your video ad took longer to load than our samples, we also noticed that your VAST XML only contains one MediaFile and its bitrate is high (984kbps) compared to ours (36-450kbps). In order to fix this issue, we would recommend you to load a MediaFile which bitrate is lower than the current one.

aneenaktm007

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Aug 22, 2019, 5:19:02 AM8/22/19
to Interactive Media Ads SDK
Thank you Arnaud,no other option right? :(

IMA SDK

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Aug 22, 2019, 3:09:37 PM8/22/19
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Hi,

You can take a look at our Single Linear VAST XML and compare your VAST XML against it. However, the IMA SDK Team can only handle issues related to the SDK itself, ad serving and optimization are beyond the scope of this forum hence we cannot give further support, we would recommend you to reach out to the Ad Butler Team for further assistance on your inquiry.
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