[Android IMA SDK] no callback or events from AdsManager with specific ad
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amer...@gmail.com
Mar 28, 2019, 2:46:24 PM3/28/19
to Interactive Media Ads SDK
Hi,
AdsManager seems to become stuck after being init(). This means no events are fired and no errors are thrown and thus the player is stuck unless I write my own timeout to kill the AdsManager. I tested using both Basic Example and Advanced Example from https://github.com/googleads/googleads-ima-ios/releases and used proxy to rewrite VAST response body to use the ad below.
AdsManager seems to become stuck after being init(). This means no events are fired and no errors are thrown and thus the player is stuck unless I write my own timeout to kill the AdsManager. I tested using both Basic Example and Advanced Example from https://github.com/googleads/googleads-ima-ios/releases and used proxy to rewrite VAST response body to use the ad below.
This bug occurs whenever I encounter this particular ad, pasted below.
Any suggestions would help, thanks!
<VAST xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="vast.xsd" version="4.0"> <Ad id="308463704070" sequence="1"> <InLine> <AdSystem>AdSense</AdSystem> <AdTitle>video</AdTitle> <Description> <![CDATA[ video ad]]> </Description> <Error> </Error> <Impression> </Impression> <Creatives> <Creative id="337521534633" sequence="1"> <UniversalAdId idRegistry="unknown" /> <Linear skipoffset="00:00:05"> <Duration>00:01:29</Duration> <TrackingEvents> <Tracking event="start"> </Tracking> <Tracking event="firstQuartile"> </Tracking> <Tracking event="midpoint"> </Tracking> <Tracking event="thirdQuartile"> </Tracking> <Tracking event="complete"> </Tracking> <Tracking event="complete"> </Tracking> <Tracking event="complete"> </Tracking> <Tracking event="mute"> </Tracking> <Tracking event="unmute"> </Tracking> <Tracking event="rewind"> </Tracking> <Tracking event="pause"> </Tracking> <Tracking event="resume"> </Tracking> <Tracking event="fullscreen"> </Tracking> <Tracking event="creativeView"> </Tracking> <Tracking event="exitFullscreen"> </Tracking> <Tracking event="acceptInvitationLinear"> </Tracking> <Tracking event="closeLinear"> </Tracking> <Tracking event="skip"> </Tracking> <Tracking event="skip"> </Tracking> <Tracking event="progress" offset="00:00:05"> </Tracking> <Tracking event="progress" offset="00:00:30"> </Tracking> </TrackingEvents> <VideoClicks> <ClickThrough> </ClickThrough> <CustomClick id="engagedView"> </CustomClick> </VideoClicks> <MediaFiles> <MediaFile delivery="progressive" width="859" height="360" type="video/mp4" bitrate="320" scalable="true" maintainAspectRatio="true"> </MediaFile> </MediaFiles> </Linear> </Creative> </Creatives> <Extensions> <Extension type="geo"> <Country>US</Country> <Bandwidth>0</Bandwidth> <BandwidthKbps>20000</BandwidthKbps> </Extension> <Extension type="pod" sequence="1" /> <Extension type="sodar"> <Siub> <![CDATA[ Oy6hyfNY]]> </Siub> <Bgub> <![CDATA[ NVc4dXluj9km1VU7RLxP8ZnrGlZEbkq3RZJcQC4LK0c]]> </Bgub> <Scs> <![CDATA[ B5aMKzhucXIPEGIKRgwaGr5TwBwAAAAA4AboFEwjo06a60KPhAhWHyMAKHe_9BK8]]> </Scs> <Bgp> <![CDATA[ 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]]> </Bgp> </Extension> <Extension type="activeview"> <CustomTracking> <Tracking event="viewable_impression"> </Tracking> <Tracking event="viewable_impression"> </Tracking> <Tracking event="measurable_impression"> </Tracking> <Tracking event="fully_viewable_audible_half_duration_impression"> </Tracking> <Tracking event="measurable_impression"> </Tracking> <Tracking event="fully_viewable_audible_half_duration_impression"> </Tracking> </CustomTracking> </Extension> <Extension type="AdSense"> <AttributionText>Ads by Google</AttributionText> <AttributionUrl> </AttributionUrl> <PreviousAdInformation>rxXIJnrk27wKEwiD46i60KPhAhWCyMAKHYYXBX4QARgCIICh5WNCAA</PreviousAdInformation> <VisibleUrl> <![CDATA[ blog.hubspot.com]]> </VisibleUrl> <CustomTracking> <Tracking event="feedbackLike"> </Tracking> <Tracking event="feedbackDislike"> </Tracking> <Tracking event="abandon"> </Tracking> <Tracking event="abandon"> </Tracking> <Tracking event="watchTime"> </Tracking> <Tracking event="companionClick"> </Tracking> <Tracking event="companionImpression"> </Tracking> <Tracking event="annotation_start"> </Tracking> <Tracking event="annotation_click"> </Tracking> <Tracking event="annotation_close"> </Tracking> <Tracking event="endscreenClick"> </Tracking> </CustomTracking> <UI> <config> <context data="default" /> <params> <attribution_text data="Ads by Google" /> <enable_companion_banner bool="true" /> <attribution_url data="https://www.google.com/adsense/support/bin/request.py?contact_type=afv_violation&url=http://distroscale.com&client=ca-pub-4273056991174613&videoid=" /> </params> </config> </UI> <ConversionUrl> </ConversionUrl> <QueryId>CIPjqLrQo-ECFYLIwAodhhcFfg</QueryId> <WhyThisAd> <WtaClickThroughUrl> </WtaClickThroughUrl> </WhyThisAd> </Extension> <Extension type="InfoCards"> <card priority="5" type="TYPE_WEBSITE"> <version major_version="1" /> <placement hide_in_drawer="true" show_in_endcap="true" show_in_companion="true" show_in_cta="true" /> <website_card headline="Hiring in Sales" description="blog.hubspot.com" /> </card> </Extension> <Extension type="InfoCardsTracking"> <CustomTracking> <Tracking event="video_card_impression"> </Tracking> <Tracking event="video_card_expand"> </Tracking> <Tracking event="video_card_dismiss"> </Tracking> <Tracking event="video_card_headline_click"> </Tracking> <Tracking event="video_card_impression_gallery"> </Tracking> <Tracking event="video_card_action"> </Tracking> <Tracking event="video_card_endcap_action"> </Tracking> <Tracking event="video_card_endcap_impression"> </Tracking> </CustomTracking> </Extension> <Extension type="metrics"> <FeEventId>zhucXOi0FoeRgwbv-5P4Cg</FeEventId> <AdEventId>CIPjqLrQo-ECFYLIwAodhhcFfg</AdEventId> </Extension> <Extension type="ShowAdTracking"> <CustomTracking> <Tracking event="show_ad"> </Tracking> <Tracking event="show_ad"> </Tracking> </CustomTracking> </Extension> <Extension type="video_ad_loaded"> <CustomTracking> <Tracking event="loaded"> </Tracking> </CustomTracking> </Extension> </Extensions> </InLine> </Ad> </VAST>
ima-sdk-fo...@google.com
Mar 28, 2019, 4:58:13 PM3/28/19
to ima...@googlegroups.com
Hi,
Thank you for reaching out to us. I was able to reproduce the behavior you're seeing with AdsManager getting stuck after initialization. Our team is going to review the behavior and I will get back to you once I have more information.
Thank you for reaching out to us. I was able to reproduce the behavior you're seeing with AdsManager getting stuck after initialization. Our team is going to review the behavior and I will get back to you once I have more information.
Regards,
Arnaud Casame
IMA SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
http://googleadsdeveloper.blogspot.com
https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
http://googleadsdeveloper.blogspot.com
https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Adam Tentis
Apr 1, 2019, 12:49:48 PM4/1/19
to Interactive Media Ads SDK
I have been trying to get them to fix this exact issue for 6 weeks now. https://groups.google.com/forum/#!msg/ima-sdk/sR4K4UMWcCU/9Wc1H6j0AwAJ
How were you able to figure out what ad(s) were bad?
...
ima-sdk-fo...@google.com
Apr 1, 2019, 5:29:13 PM4/1/19
to ima...@googlegroups.com
Hi Adam,
This issue is specific to the VAST XML shared on this thread and is not the same as the issue you pointed us to. We would recommend you to follow up on your initial thread.
Regards,
Arnaud Casame
IMA SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
http://googleadsdeveloper.blogspot.com
https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Adam Tentis
Apr 1, 2019, 6:52:07 PM4/1/19
to Interactive Media Ads SDK
Hi Arnaud,
I apologize but I am not seeing how this is different because my issue the sdk gets stuck after init() with no events fired and no errors thrown which is exactly what the op reported. I also had to write a timeout as suggested by them. However, as suggested I will follow up in my thread.
Thanks,
Adam
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