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IMA SDK Team |
[2025-07-10 22:08:50Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01svId0:ref" (ADR-00318270)
Hi,
Could you please provide the TV models and screen sizes where the issue occurs, particularly those that have overscan enabled by default, which results in the edges of the image being cropped? Also, if possible, please share a Charles log that captures the network traffic.
Kindly provide the requested details via Reply privately to author option
If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:
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IMA SDK Team |
[2025-08-11 06:51:18Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01svId0:ref" (ADR-00318270)
Could you please provide the TV models and screen sizes where the issue occurs, particularly those that have overscan enabled by default, which results in the edges of the image being cropped? Also, if possible, please share a Charles log that captures the network traffic.
If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:
1. Navigate to
https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=IMA+SDK&entry.460850823=500Ht00001svId0IAE&entry.80707362=003182702. Fill out all fields, and attach your file(s).
3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.
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IMA SDK Team |
[2025-08-13 11:25:40Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01svId0:ref" (ADR-00318270)
Hi Dan,
Thank you for sharing the details. If possible could you please capture Charles and share it with us.
If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:
2. Fill out all fields, and attach your file(s).
3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.
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IMA SDK Team |
[2025-08-18 05:46:23Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01svId0:ref" (ADR-00318270)
Hi,
The wider team is investigating the matter thoroughly, and we will keep you updated with any new information or findings,Thank you for your patience.
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IMA SDK Team |
[2025-08-22 11:02:09Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01svId0:ref" (ADR-00318270)
Can you try adding an overscan-safe margin to adDisplayContainer (clientside) or streamDisplayContainer (DAI)? The overscan behavior may vary among TVs generally.
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IMA SDK Team |
[2025-08-22 17:24:07Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01svId0:ref" (ADR-00318270)