Hi Ashish,
Thank you for reaching out to us. Were you able to reproduce this issue with one of our sample applications? If yes, kindly share with us the sample project file that demonstrates the error, and the steps to replicate the issue so that we can investigate further. You can send the sample project file to our testing alias for our reference: imate...@gmail.co
Regards,
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Hi Ashish,
Sorry for the typo, here’s the correct testing alias you can use: imate...@gmail.com
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Hi Ashish,
Thank you for your message. Looking forward to the result of your testing using our sample applications. Let me know if you can reproduce the issue using this with the latest version of the SDK (3.13.0). Please note that this version includes the below fix:
@Gourav,
Thank you for jumping in. Looking at the thread you shared (which is currently being handled by the team), I really can't tell if this related to this issue since this is a different platform. However, in case you were able to reproduce this issue with our sample applications for iOS, kindly share with us the sample project file for our test reference.
You can send the sample project file to our testing alias: imate...@gmail.com
Regards,
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Terminating app due to uncaught exception 'UIViewControllerHierarchyInconsistency', reason: 'child view controller:<IMAWebUIViewController: 0x7fb4b6d920c0> should have parent view controller:(null) but actual parent is:<IMAAdViewController: 0x7fb4b6d924c0>'
Please can you check this once.
Thanks & regards,
Manasa
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Hi Jason,
Thank you for the response back with the additional information. First we would ask if you have been able to get this same error when using one of our sample apps, also is it possible to get a sample app. I also see that with 3.13 there should have been a fix for erroneous "Ads cannot be requested because the ad container is not attached to the view hierarchy" errors. Which you can see on our release notes here .
Also if you saw any steps in particular that might be causing this?
Regards,
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