IMA SDK HTML5 - getAd() returning null

[rafa...@gmail.com]

Hi,

I was trying to implement the workflow indicated at https://developers.google.cn/interactive-media-ads/docs/sdks/html5/client-side/audio, but when I use 

const ad = event.getAd()

during the AD_PROGRESS event, ad is always null, so I don't have access to the getSkipTimeOffset() method.

This is a snippet of what I have implemented:

private _eventHandler(event: any): void {

const ad = event.getAd();

switch (event.type) {

// Other events code...

case google.ima.AdEvent.Type.AD_PROGRESS:

const progressData = event.getAdData();

const offset = ad ? ad.getSkipTimeOffset() : -1; // Here, it's always -1 because there's no ad data object

// Other code not relevant...

break;

default:

break;

}

}

Does anybody have a clue on what could be the issue here?

Thanks in advance,

[IMA SDK]

Hello,

 

I'm Michael from IMA SDK Team, thank you for bringing up your concern to us.

 

We do have some sample apps you can use as reference for your own integration to avoid implementation issues. However, should you still encounter the same issue, kindly provide to us the exact sample project implementation you use to test the issue, screenshot of the issue for better illustration, and we will test it on our end.

 

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

 

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Regards,

 

Michael Angelo IMA SDK Team

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