Hi Joris,
Thank you for reaching out to the IMA SDK forum.
For us to provide accurate guidance as well as to replicate the behavior you mentioned for when there is a 10 second offset for your ad, kindly provide the following information privately:
Make sure to send these information privately via the "Reply to Author" option. If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:
1. Navigate to
https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=IMA+SDK&entry.460850823=5004Q00002kFWXfQAO&entry.80707362=00173616
2. Fill out all fields, and attach your file(s).
3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.
Looking forward to your response.
Regards,
![]() |
IMA SDK Team |