GET https://imasdk.googleapis.com/js/sdkloader/ima3.js net::ERR_TUNNEL_CONNECTION_FAILED

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Sailesh Davuluri

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Mar 30, 2021, 3:47:05 PM3/30/21
to Interactive Media Ads SDK
Lately I've been seeing the ima3.js failing to load in my chrome browser. It is not 100% reproducible but sporadic. If I refresh my page a few times, it works.

I'm not running behind any proxies.

Is this something that has been reported and being looked at?

Thanks,
Sailesh


Screen Shot 2021-03-30 at 12.46.37 PM.png

Sailesh Davuluri

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Mar 30, 2021, 4:18:47 PM3/30/21
to Interactive Media Ads SDK
I can see it on this page as well:

Screen Shot 2021-03-30 at 1.17.57 PM.png

IMA SDK

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Mar 30, 2021, 5:58:29 PM3/30/21
to sdav...@distroscale.com, ima...@googlegroups.com
Hi Sailesh,

Thank you for bringing your question ot our attention. I have not seen that, where the ima3 file has not been present. But if this has been happening. We would suggest 2 things for you.First, is try to test against one of our sample apps to see if the issue can be reproduced. And second would be to send us a sample of what you are doing.

Also, I know that you have stated that you have no steps to reproduce it. We would ask that you look to find some common steps or things that you do that seem to reproduce it. Quick and fast refreshing is in general a poor testing sample. As there are many things that can cause refreshes to be problematic.

Regards,
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William Pescherine
IMA SDK Team
 


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