HTML5 IMA SDK: Black screen with non linear VPAID and VpaidMode.INSECURE

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Arnaud Leyder

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Apr 12, 2018, 11:32:22 AM4/12/18
to Interactive Media Ads SDK
Hi, 

I am testing some non-linear VPAID JavaScript ads and I am seeing an issue when google.ima.settings.setVpaidMode(google.ima.ImaSdkSettings.VpaidMode.INSECURE) is set with a black screen being rendered on top of player. 
Black screen does not happen when google.ima.ImaSdkSettings.VpaidMode.ENABLED is set (VSI use this option by default so you will need to explicitly set VpaidMode.INSECURE to reproduce this issue).


Inspecting DOM reveals a video tag appended by IMA SDK is having a default black background which seems to be causing the issue: 
<video title="Advertisement" webkit-playsinline="true" playsinline="true" style="position: absolute;width: 640px;height: 360px;" width="640" height="360"></video>

Let me know if you need more information.
Thanks
Arnaud

ima-sdk-adv...@google.com

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Apr 12, 2018, 2:54:31 PM4/12/18
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Hi Arnaud,

Thank you for reaching out to support. This issue has been reported previously and our team is investigating. I will follow-up as soon as I have an update on our progress.

Regards,
Chris Feldman
IMA SDK Team

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AdwaysFRANCE

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May 4, 2018, 6:10:00 AM5/4/18
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Hi Chris,

Is there any update on this issue?

Regards,

David.

ima-sdk-adv...@google.com

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May 4, 2018, 1:05:15 PM5/4/18
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Hi David,

Thanks for following-up on the issue. This is still being investigated by our team and we will update this thread if we have any new information.

Regards,
Deepika Uragayala
IMA SDK Team
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Oli Cundale

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May 14, 2018, 6:41:37 AM5/14/18
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Would it be possible to give a time-scale on when this might be fixed? Would be very handy to know if it's of high priority to the team or not.
Thanks!

ima-sdk-adv...@google.com

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May 14, 2018, 3:11:46 PM5/14/18
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Hi Oli,

Currently we don't have any new updates from the team. I'll make sure to update this thread if I have any new information to share.


Regards,
Deepika Uragayala
IMA SDK Team
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Also find us on our blog and Google+ page:
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    https://plus.google.com/115658573333388777174/
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ima-sdk-adv...@google.com

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Jun 20, 2018, 3:37:03 PM6/20/18
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Hi there,

The issue has been fixed by the team and it is live. Let us know if you are still seeing any issues.

Regards,
Deepika Uragayala
Mobile Ads SDK Team
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Also find us on our blog and Google+ page:
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in...@ci-sounds.de

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Jul 8, 2018, 9:13:49 PM7/8/18
to Interactive Media Ads SDK
hey!

i am still having the same issue, but with a linear Vpaid.js , a black screen is on top of the video when vpaidMode is INSECURE.

I need to access the DOM, so it needs to be INSEcURe..

any news on this topic?

Thank you!
steve

ima-sdk-adv...@google.com

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Jul 9, 2018, 3:20:17 PM7/9/18
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Hi Steve,

Can you please provide us an Ad Tag that reproduces the issue? Also, can you please confirm whether you are able to reproduce the issue when you use the same tag in our Video Suite Inspector?

Regards,
Deepika Uragayala
IMA SDK Team
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Also find us on our blog and Google+ page:
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    https://plus.google.com/115658573333388777174/
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