[Android] Crash in the new version of the IMA SDK 3.37.0

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Eugene Huzyk

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Aug 18, 2025, 12:28:09 PMAug 18
to Interactive Media Ads SDK
Hello!

We started to see a new crash after we updated to the recent IMA SDK version 3.37.0.
It happens to some of our users in production while the video ad is tried to be shown on the screen.
We don't have any particular steps to reproduce it, but there is a clear stacktrace of the crash:

java.lang.NullPointerException: Attempt to read from field 'int com.google.ads.interactivemedia.v3.internal.zzez.zzb' on a null object reference in method 'com.google.ads.interactivemedia.v3.internal.zzpm com.google.ads.interactivemedia.v3.internal.zzfa.zzd(java.lang.String)'
        at com.google.ads.interactivemedia.v3.internal.zzfa.zzd(com.google.ads.interactivemedia.v3:interactivemedia@@3.37.0:5)
        at com.google.ads.interactivemedia.v3.internal.zzet.zze(com.google.ads.interactivemedia.v3:interactivemedia@@3.37.0:1)
        at com.google.ads.interactivemedia.v3.impl.zzs.run(com.google.ads.interactivemedia.v3:interactivemedia@@3.37.0:1)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1156)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:651)
        at java.lang.Thread.run(Thread.java:1119)

Can you please fix it?
Thank you!

IMA SDK

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Aug 18, 2025, 3:21:35 PMAug 18
to ima...@googlegroups.com

Hi,

Thank you for contacting the IMA SDK Support team.

Could you confirm whether the mentioned issue is reproducible in our Sample project? Kindly provide the below information via reply to the author option for further investigation:

  • Sample project reproducing the issue
  • The full stack trace
  • Affected devices

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[2025-08-18 19:21:24Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01szPYb:ref" (ADR-00330268)



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