[Issue] No Active View Viewable Impressions - IMA SDK - VAST

[Alfonso Ceravolo]

Hi guys,

We are testing a VAST on Google Ads Manager but We don't know

why the metric "Active View Viewable Impression" is empty.

Here You can find a test tag:

•  Link Test Vast 

Attached You can find:

• Check Console>Network>Active View Request
• Screen Metrics on Ad Manager

Is anyone kind enough to help us?

Thank You in advance,

Best Regards

Alfonso

[IMA SDK]

Hey Alfonso,

Thanks For contacting us.

Active View is an optional feature that needs to be specifically activated for your ad units. If it's not turned on, it won't track viewable impressions.
Kindly check account and if issue persist then get back to us by providing your VAST and app id.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tP9fp:ref" (ADR-00231394)

Thanks,
 

IMA SDK Team

[Alfonso Ceravolo]

Hello IMA SDK Team,

Thanks for quick and kind reply.

We are checking account with Publisher Support and

if the problem still persists, we will contact You as suggested.

Have a great day,

Alfonso