IMA SDK Implementation error

[Aditya Prasad Kar]

Hi Team,

I need your help to up and running my video player which i have created newly to use.

I am getting these below error in the console while loading the player - 

player.js:107 IMA init error TypeError: Cannot read properties of undefined (reading 'merge')
    at o.ae (videojs-contrib-ads.min.js:2:31788)
    at o.n [as ads] (video.min.js:20:182795)
    at new e (videojs.ima.min.js:1:1509)
    at new r (videojs.ima.min.js:1:27954)
    at new a (videojs.ima.min.js:1:35087)
    at o.<anonymous> (videojs.ima.min.js:1:36448)
    at o.n [as ima] (video.min.js:20:182795)
    at initIma (player.js:100:14)
    at o.<anonymous> (player.js:149:5)
    at video.min.js:12:30474
initIma @ player.js:107

Understand this error
videojs.ima.min.js:1 

Uncaught TypeError: Cannot read properties of undefined (reading 'onPlayerVolumeChanged')

[IMA SDK]

Hi,

Thank you for contacting the IMA SDK support team.

Could you please update to the latest version (3.725.0) if you are using an older version, and check whether the issue occurs in our Google Sample Application?

To help us investigate further, share your sample project and issue screen recording via reply to author option? and confirm whether the issue is reproducible only in your production app or also in your debug build.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=IMA+SDK&entry.460850823=500Ht00001wms3fIAA&entry.80707362=00347566

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

Thanks,

 

IMA SDK Team

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[2025-12-12 20:35:17Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01wms3f:ref" (ADR-00347566)

[Aditya Prasad Kar]

Hi IMA Team,

Thanks for your reply.

I am adding my tech person who is taking care of the implementation to this thread for further assistance.

@Santanu Biswas - Please check this and let the IMA team know what issue we are facing with the test url where the player is located.

Thanks & Regards,

Aditya Prasad Kar 

| 

Manager - Ad Ops

adi...@datawrkz.com | www.datawrkz.com

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