[tvOS] video ads stay paused when app is resumed

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Tim Schmidt

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Jul 25, 2023, 3:13:48 PM7/25/23
to Interactive Media Ads SDK
Running IMA SDK v4.8.2 in a tvOS app with SwiftUI. When an ad starts playing, hitting the home button to put the app in the background, the ad stays paused when the app is resumed.
Tim

IMA SDK

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Jul 26, 2023, 3:16:20 AM7/26/23
to tim.s...@dowjones.com, ima...@googlegroups.com

Hi Tim,

Thank you for raising your concern to our team. For further investigation allow me to communicate this with the rest of the team. One of us will update you on this thread for any information.
 

This message is in relation to case "ref:_00D1U1174p._5004Q2nSXmv:ref"

Thanks,
 
Google Logo IMA SDK Team


IMA SDK

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Jul 27, 2023, 3:01:48 PM7/27/23
to ima...@googlegroups.com, tim.s...@dowjones.com
Hi Tim,

I wanted to update you and let you know that your issue has been escalated to our Engineering team. I'm in the process of reproducing your issue now, and verifying that the behavior is unintended. I'll reach out soon with a more definitive update.

Thanks for your patience,

Greg Schoppe
IMA SDK Team

ref:_00D1U1174p._5004Q2nSXmv:ref

IMA SDK

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Jul 31, 2023, 6:07:39 AM7/31/23
to ima...@googlegroups.com, tim.s...@dowjones.com
Hi Tim,

I need you to confirm a detail of the reported behavior for me. When you resume the app from a background state, do you receive the RESUME ad event?

Thanks,
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