ExoPlayer getting stuck when preroll ad is empty

[Tomohiro Matsuzawa]

Hello, we are experiencing a serious problem.

Our Android vod player suddenly stop working since yesterday.

However, it works fine when there is a preroll ad.

I can reproduce it with the ExoPlayer demo-ima app.

Here is the ad tag url to reproduce it.

https://pubads.g.doubleclick.net/gampad/ads?sz=640x480&iu=/95250053/VIDIO_ANDROID_INSTREAM&impl=s&gdfp_req=1&env=vp&output=vmap&ad_rule=1&cmsid=2511393&vid=1847420&unviewed_position_start=1&url=https%3A%2F%2Fwww.sample.com%2Fgolf.html&description_url=https%3A%2F%2Fwww.sample.com%2Fgolf.html&correlator=

It seems to be happening since the version of native_bridge_en.js upgraded to 3.182.0

It also doesn't happen when the ad tag url returns the empty VAST directly without VMAP.

I also posted this problem to the ExoPlayer issues.

https://github.com/google/ExoPlayer/issues/6728#issuecomment-562417241

If there is anything we can, please let me know.

Thank you,

Tomohiro Matsuzawa

Software Engineer, AbemaTV

[IMA SDK]

Hi Tomohiro,

 

Thank you for reaching out to us and for sharing this information.

 

Would you be able to reproduce this issue using our IMA SDK for Android advance sample app? If so, could please share with us the stack trace or error logs that you will encounter so we could investigate further?

 

Also, looking at the reported issues in the ExoPlayer github thread. It appears to be specific to the ExoPlayer demo app, which I'm afraid is beyond the scope of this forum. With this, I would suggest keeping an eye on the ExoPlayer github support thread for further assistance regarding this issue.

 

 

Regards,

Sherwin Diesta

IMA SDK Team

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[Tomohiro Matsuzawa]

Hi Sherwin,

I couldn't reproduce it using IMA SDK for Android advance sample app.

I will keep an eye on the ExoPlayer github support thread.

Thank you,

Tomo

[IMA SDK]

Hi Tomohiro,

 

Thank you for your response with your confirmation.

 

If in any case you will encounter any issues related to the IMA SDK implementation, feel free to let us know and we will be glad to assist you.