Error IMA SDK is either not loaded from a google domain or is not supported version

[Артем Мызников]

Sometime we catch this error. We don't understand why it happened. We load library from google domain //imasdk.googleapis.com/js/sdkloader/ima3_debug.js

[ima-sdk-adv...@google.com]

Hi there,

Thanks for reaching out to us. For us to better investigate with your concern, could you answer the following questions:

1. Is this reproducible using our samples?
2. Is this reproducible using our sample Ad Tag in your app?

Also, could you provide to us the steps to reproduce this error?

Regards,

Steven Balan

IMA SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 09/06/18 16:27:54 amiz...@dultonmedia.com wrote:

Sometime we catch this error. We don't understand why it happened. We load library from google domain //imasdk.googleapis.com/js/sdkloader/ima3_debug.js

--
You received this message because you are subscribed to the Google Groups "Interactive Media Ads SDK" group.
To unsubscribe from this group and stop receiving emails from it, send an email to ima-sdk+unsubscribe@googlegroups.com.
To post to this group, send email to ima...@googlegroups.com.
Visit this group at https://groups.google.com/group/ima-sdk.
For more options, visit https://groups.google.com/d/optout.

[Артем Мызников]

hello, 1) no, this is not

2) yes

example https://tvrain.ru/teleshow/koroche/shtrafy_za_vpn-465230/?utm_term=465230&utm_source=facebook&utm_medium=social&utm_campaign=instant&utm_content=tvrain-main&egldbg

if you open this on chrome, android, in console you can see error

четверг, 6 сентября 2018 г., 16:46:04 UTC+3 пользователь ima-sdk-adv...@google.com написал:

[ima-sdk-adv...@google.com]

Hi there,

Thanks for getting back to us with additional helpful information. I was able to see the error in the console when I test your page in chrome in our Nexus 5X device. That said, for us to have a closer look into your implementation, could you provide to us privately (using the Reply privately to author option) your project or demo project where this behavior is reproducible?

Regards,

Steven Balan

IMA SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

[Артем Мызников]

sorry, i'm not sure i understand you exactly, but i gave you link, when we use ima library. Or do you need our code implementation?

пятница, 14 сентября 2018 г., 17:09:39 UTC+3 пользователь ima-sdk-adv...@google.com написал:

[ima-sdk-adv...@google.com]

Hi there,

Apologies for the confusion. Yes, we need to see your code implementation for us to further investigate your concern.

Regards,

Steven Balan

IMA SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~