We are reaching out regarding an issue encountered with the IMA SDK's handling of skippable ads promises.
Issue: It seems that the IMA SDK did not handle the promise on skippable ads. The following error thrown non stop until the browser runs out of memory. Please check out the link for the Demo Video.
```
Uncaught (in promise) tN {
message: '',
stack: 'Error\n at new tN (http://imasdk.googleapis.com/…leapis.com/js/core/bridge3.642.0_en.html:295:430)',
type: 'adPlayError',
errorMessage: 'The provided ad type: skippablevideo is not supported.',
errorCode: 200,
…
}
```
Link to the Issue: We initially raised this issue on GitHub (https://github.com/googleads/googleads-ima-html5/issues/83), but were redirected to the IMA SDK Technical Forum.
Steps to Reproduce:
Request:
Could you kindly investigate this issue further and provide any insights or resolutions? We greatly appreciate your assistance in resolving this matter.
Thank you so much.
Best regards,
Wai Wah
IMA SDK Team |
Hi,
Yes, we are experiencing this issue on a physical Smart TV (LG and Samsung).
We are using the 'Smart TV Emulator Chrome Extension' to simulate the smart TV environment.
I have uploaded the video to the link you sent us.
Thank you.Hi WaiWah,
Your inquiry is currently undergoing investigation, and we'll keep you posted as soon as we have something to share. However, please be assured that our team is actively working on the matter. We appreciate your understanding and patience.