Having issue on

[Gunjan Srivastava]

Hi ,
I am getting issue on Video player

What i am doing, If visiter 

if interacted we will make sound on
else
make sound off

And i am changing VAST parameter 
vpmute=0 after user interaction
else
vpmute=1 

please update me on this case.

Thanks

[IMA SDK]

Hi Gunjan,

Thank you for contacting the IMA SDK support team.

When ad_type is set to audio or audio_video, the vpmute parameter must be set to 0. Also, Kindly refer to the Video inventory restrictions for more information. If you are still looking for more support, kindly, provide us the below details privately to check on our end: 

• VAST tag URL
• Network code
• Platform being used 

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGcVY:ref" (ADR-00270782)

Thanks,
 

IMA SDK Team