IMA SDK issue on iphone safari ios 8.2

Shlomi Moshe

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Mar 19, 2015, 12:27:01 PM3/19/15

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Hey,

I have an issue with playing advertisments in my html5 player on IPhone safari IOS 8.2

Every time I load my page i can see just one/two frames of the Ad and then it gets stuck..

The video not playing after that, it gets stuck definitely.

Debugging this shows a console error:

Blocked a frame with origin http://imasdk.googleapis.com from accessing a frame with origin "My domain". Protocols, domains, and ports must match

I tried all browsers(safari on MAC too) and its working fine.

Its happens just on safari IPhone with IOS 8.2

I spent all the day t figure this issue but found nothing …

Can anyone help me resolve this issue?

Shawn Busolits (IMA SDK Team)

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Mar 19, 2015, 12:59:25 PM3/19/15

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Hi Shiomi,

A few questions:

1) Are you using custom ad playback? Custom ad playback is recommended for iPhone support.

2) Are you calling adDisplayContainer.initialize() as the result of a user action (tap or click)?

If you are doing both of the above, can you send us a link to your page so we can take a look?

Thanks,

Shawn Busolits

IMA SDK Team

Shlomi Moshe

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Mar 21, 2015, 5:52:05 AM3/21/15

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Hi Shawn,

Yes I use it.

This is a link to my page:

http://ch20player.live.net.il/player.aspx?clipID=ch20Live&type=live

Thank you for the quick reply,

Shlomi.

______________________________

Shlomi Moshe | Tel +972-52-6602363 | Email shlomi....@gmail.com

Linkdin http://www.linkedin.com/pub/shlomi-moshe/26/316/59

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Shawn Busolits (IMA SDK Team)

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Mar 23, 2015, 11:13:25 AM3/23/15

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Hi Shlomi,

I tried testing your page on my iPhone simulator but it loads halfway and never finishes. It seems to work fine on desktop, but not on the iPhone simulator or on an iPad device I have here. Can you verify that your page is still loading properly?

Thanks,

Shawn Busolits

IMA SDK Team

On Saturday, March 21, 2015 at 5:52:05 AM UTC-4, Shlomi Moshe wrote:

Hi Shawn,
Yes I use it.

This is a link to my page:
http://ch20player.live.net.il/player.aspx?clipID=ch20Live&type=live

Thank you for the quick reply,
Shlomi.

______________________________

Shlomi Moshe | Tel +972-52-6602363 | Email shlomi....@gmail.com
Linkdin http://www.linkedin.com/pub/shlomi-moshe/26/316/59

On Thu, Mar 19, 2015 at 6:59 PM, Shawn Busolits (IMA SDK Team) <ima-sdk-advisor+shawn@google.com> wrote:

Hi Shiomi,

A few questions:

1) Are you using custom ad playback? Custom ad playback is recommended for iPhone support.
2) Are you calling adDisplayContainer.initialize() as the result of a user action (tap or click)?

If you are doing both of the above, can you send us a link to your page so we can take a look?

Thanks,
Shawn Busolits
IMA SDK Team

On Thursday, March 19, 2015 at 12:27:01 PM UTC-4, Shlomi Moshe wrote:
Hey,

I have an issue with playing advertisments in my html5 player on IPhone safari IOS 8.2

Every time I load my page i can see just one/two frames of the Ad and then it gets stuck..

The video not playing after that, it gets stuck definitely.

Debugging this shows a console error:

Blocked a frame with origin http://imasdk.googleapis.com from accessing a frame with origin "My domain". Protocols, domains, and ports must match

I tried all browsers(safari on MAC too) and its working fine.

Its happens just on safari IPhone with IOS 8.2

I spent all the day t figure this issue but found nothing …

Can anyone help me resolve this issue?

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Shlomi Moshe

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Mar 24, 2015, 10:49:10 AM3/24/15

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Hi Shawn,

I checked again and this error causes the player to get stuck and loads halfway..

It happens just on Iphone (I dont have ipad to check this)

Any idea?

בתאריך יום שני, 23 במרץ 2015 בשעה 17:13:25 UTC+2, מאת Shawn Busolits (IMA SDK Team):

Hi Shlomi,

I tried testing your page on my iPhone simulator but it loads halfway and never finishes. It seems to work fine on desktop, but not on the iPhone simulator or on an iPad device I have here. Can you verify that your page is still loading properly?

Thanks,
Shawn Busolits

IMA SDK Team

On Saturday, March 21, 2015 at 5:52:05 AM UTC-4, Shlomi Moshe wrote:

Hi Shawn,
Yes I use it.

This is a link to my page:
http://ch20player.live.net.il/player.aspx?clipID=ch20Live&type=live

Thank you for the quick reply,
Shlomi.

______________________________

Shlomi Moshe | Tel +972-52-6602363 | Email shlomi....@gmail.com
Linkdin http://www.linkedin.com/pub/shlomi-moshe/26/316/59

On Thu, Mar 19, 2015 at 6:59 PM, Shawn Busolits (IMA SDK Team) <ima-sdk-ad...@google.com> wrote:

Hi Shiomi,

A few questions:

1) Are you using custom ad playback? Custom ad playback is recommended for iPhone support.
2) Are you calling adDisplayContainer.initialize() as the result of a user action (tap or click)?

If you are doing both of the above, can you send us a link to your page so we can take a look?

Thanks,
Shawn Busolits
IMA SDK Team

On Thursday, March 19, 2015 at 12:27:01 PM UTC-4, Shlomi Moshe wrote:
Hey,

I have an issue with playing advertisments in my html5 player on IPhone safari IOS 8.2

Every time I load my page i can see just one/two frames of the Ad and then it gets stuck..

The video not playing after that, it gets stuck definitely.

Debugging this shows a console error:

Blocked a frame with origin http://imasdk.googleapis.com from accessing a frame with origin "My domain". Protocols, domains, and ports must match

I tried all browsers(safari on MAC too) and its working fine.

Its happens just on safari IPhone with IOS 8.2

I spent all the day t figure this issue but found nothing …

Can anyone help me resolve this issue?

--
You received this message because you are subscribed to a topic in the Google Groups "Interactive Media Ads SDK" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/ima-sdk/IlAMsnWwlN4/unsubscribe.

To unsubscribe from this group and all its topics, send an email to ima-sdk+u...@googlegroups.com.

Shawn Busolits (IMA SDK Team)

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Mar 24, 2015, 4:18:12 PM3/24/15

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Hi Shiomi,

I'm not sure what the issue is here but it doesn't appear to be IMA related - I get a whole bunch of errors in the console before and IMA code is executed:

[Error] Failed to load resource: unsupported URL (ch20Live.stream_240p, line 0)

[Error] TypeError: null is not an object (evaluating 'mainController.adsActive')

clickPlayer (General.js, line 184)

onclick (player.aspx, line 71)

[Warning] Viewport argument value "100%;" for key "width" was truncated to its numeric prefix. Note that ';' is not a separator in viewport values. The list should be comma-separated. (player.aspx, line 8)

[Warning] Viewport argument value "1;" for key "initial-scale" was truncated to its numeric prefix. Note that ';' is not a separator in viewport values. The list should be comma-separated. (player.aspx, line 8)

[Warning] Viewport argument value "1;" for key "minimum-scale" was truncated to its numeric prefix. Note that ';' is not a separator in viewport values. The list should be comma-separated. (player.aspx, line 8)

[Warning] Viewport argument value "1;" for key "maximum-scale" was truncated to its numeric prefix. Note that ';' is not a separator in viewport values. The list should be comma-separated. (player.aspx, line 8)

[Log] mIMAlinearAdUrl = http://pubads.g.doubleclick.net/gampad/ads?ClipID=ch20Live&ad_rule=1&adk=920001626&ciu_szs&cmsid=1057&correlator=136440185899&description_url=http://ch20player.live.net.il/player.aspx?clipID=ch20Live&type=live&dt=1425983891426&env=vp&flash=11.1.115.8&frm=0&gdfp_req=1&ged=ta0_ve2_eb8_pt11.7.u_td11_tv1_is0_er0.0.380.640_sv2_sp1_vi20.0.400.640_vp95_ct0_vb1_vl1_vr1&impl=s&iu=%2F6870%2FyPartner%2Farutz20%2Fvideo%2FVATStag&osd=6&output=xml_vast2&scor=3900193596506112&sdkv=3.184.0&sz=640x480&u_ah=1280&u_asa=1&u_aw=720&u_cd=32&u_h=1280&u_his=1&u_java=false&u_nmime=2&u_nplug=1&u_tz=120&u_w=720&unviewed_position_start=1&url=http://ch20player.live.net.il/player.aspx?clipID=ch20Live&type=live&vid=3 (General.js, line 142)

[Error] Failed to load resource: unsupported URL (ch20Live.stream_240p, line 0)

[Error] TypeError: null is not an object (evaluating 'mainController.adsActive')

clickPlayer (General.js, line 184)

onclick (player.aspx, line 71)

[Error] TypeError: null is not an object (evaluating 'mainController.adsActive')

clickPlayer (General.js, line 184)

onclick (player.aspx, line 48)

[Error] TypeError: null is not an object (evaluating 'mainController.adsActive')

clickPlayer (General.js, line 184)

onclick (player.aspx, line 71)

[Error] Failed to load resource: The request timed out. (thumbnail.jpg, line 0)

Are you seeing the page behave normally if you remove all of the IMA references?

Thanks,

Shawn Busolits

IMA SDK Team

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