Hi Dejan,
Thank you for reporting this to us.
Have you replicated this behavior on one of our sample apps? Could you please state what is the exact sample app and the SDK version you used? If not, kindly share with us your own implementation sample project that replicates the issue.
You may send the information privately using the "reply to author" button or sending it directly to our testing alias imate...@gmail.com. Please let us know here once you have shared the requested information.
Regards,
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Hi Dejan,
Thank you for providing additional information.
However, I do not see any error on the console as to what you have mentioned. I also can see the same banner after you click the play button on the sample test page, the pre-roll also did play and then continued to video content. Everything seems to be working as intended. Is there anything I am missing here? Could you please elaborate the issue and/or share with us the steps to reproduce the behavior? It would be best if you can give to us the screen recording of the behavior, it will greatly help on our investigation.
Regards,
Hi Dejan and Igor,
Thank you for providing additional information. I have raised this now to the rest of the team to further investigate. We will provide more information once we have the result of the investigation.
Regards,
Hi Dejan and Igor,
Our team circled back with us and confirmed that there was a recent change to GPT working with IMA to resolve an outage. It is recommended to match your implementation base on this document guide to try to resolve the issue:
If in any case you would still encounter the same error when following the shared guide, we would require a sample implementation project that can reproduce the issue. You may send it to us privately via "reply to author" button or send it directly to our testing alias imate...@gmail.com.
Regards,