The provided ad type: skippablevideo is not supported (LG webOS)

[stav mako]

Hello, 

I'm implementing the IMA SDK HTML5 (with videojs-ima) in LG webOS device.

Does the SDK doesnt support skipable ads for webOS devices?

Thanks

[IMA SDK]

Hello Stav,

 

Michael here from IMA SDK Team. Thank you for reaching out to us.

 

Yes, I believe skippable ads are supported for webOS devices. You may refer to the guides below for support and compatibility:

• support and compatibility
• mobile skippable ads

 

Regards,

Michael Angelo IMA SDK Team

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[Stefan Kuburovic]

Hello,

I have same problem when I try to play ad that is skippable on webOS 2022, same error, even with playsinline attribute, error persist. Is this fixable, or skippable ads are not supported on webOS?

[IMA SDK]

Hi Stefan,

Thank you for reporting this to us. In order for us to have a closer look with the reported behavior, could you please provide the following details?

• Ad tag
• Error log that you were getting
• Screen recording of the issue
• Sample app

You may provide the requested details via reply privately to author option, or you may send it to us using the following steps below.
 

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=IMA+SDK&entry.460850823=5004Q00002atUnMQAU&entry.80707362=00107992

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

Regards,

Teejay Wennie IMA SDK Team

 

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