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Hi Jaap,
Thank you for contacting IMA SDK support team.
I've checked your ad url and can replicate the issue. I've raised this concern to team and will update once got any update on this. Meanwhile, your patience is important.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJNlC:ref" (ADR-00242146)
Thanks,
IMA SDK Team
IMA SDK
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Jun 21, 2024, 4:23:43 PM6/21/24
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Hi Jaap,
We were checking your shared VAST and no ads are loading with that. Could you share any other VAST with us for further investigation ?
Thanks
IMA SDK
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Jun 24, 2024, 6:23:01 AM6/24/24
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Hi Jaap,
Thanks for providing updated VAST. I will check and contact you promptly upon receiving any updates.
IMA SDK
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Jul 8, 2024, 2:45:49 AM7/8/24
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Hi Jaap,
This is intended behavior of IMA SDK. VPAID will have different access depending on how this setting is configured.
Thanks
Jaap Marcus
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Jul 9, 2024, 2:11:50 AM7/9/24
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to Interactive Media Ads SDK
How can I make sure we can set it so the advertisers get access to the referrer?
- VpaidMode "Enabled" will return the sdk url
- VpaidMode "Insecure" doesn't provide the reference
and VpaidMode "Disabled" doesn't allow to run paid
Is it an setting in the VpaidJS player / tag it self?
Best regards,
Jaap Marcus
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Jul 9, 2024, 2:11:56 AM7/9/24
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to Interactive Media Ads SDK
Hello,
Any sugustion how er should load the VPAID tag as both "VpaidMode" Enabled / Secure doesn't provide the refererer?
Does it need to be update inside the Vpaid Player it self of somewhere else?
Best regards,
On Monday, July 8, 2024 at 8:45:49 AM UTC+2 IMA SDK wrote:
IMA SDK
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Jul 9, 2024, 7:29:21 PM7/9/24
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Hello Jaan,
Could you tell us the business need of refererer value? does it stop ads loading ?
IMA SDK
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Jul 15, 2024, 12:53:26 AM7/15/24
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Hi Jaap,
Thank you for getting back to us.
I will check with our team regarding your query and one of my team members will reach out to you once we have an update. Meanwhile, your patience is highly appreciated.
IMA SDK
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Jul 15, 2024, 5:20:01 PM7/15/24
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Hello Jaap,
This is Jackson from the IMA SDK team to help with your issue.
Can you clarifying a few details about your case?
Specifically, on Safari, what is the expected referer you are looking for?
Also, on Safari, when setting the VPAID mode to INSECURE, what referer do you get?
Once I have those details, I will be able to better help you with your issue.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJNlC:ref" (ADR-00242146)
Thanks,
Jackson Sui
IMA SDK Team
Jaap Marcus
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Jul 23, 2024, 3:21:22 PM7/23/24
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to Interactive Media Ads SDK
Sorry for the late response,
I would expect the referer to "mydomain.com" same as in Google Chrome currently does
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Hello Jaap,
Thank you for clarifying, I had originally been looking at the ads request network call, but I now see you are looking at the POST request to 'https://shb.richaudience.com/hb/', and the referer set on that request.
I am able to reproduce the issue, where in INSECURE mode, the referer is not set on Safari.
Let me check with the team what the expected behavior is. However, since this call is handled by the ads' VPAID js, changes from IMA may be unable to fix the issue.
IMA SDK
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Jul 30, 2024, 1:57:30 PM7/30/24
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Hello Jaap,
I was able to confirm with the team that it is the VPAID js code that needs to handle getting the referer. IMA is correctly allowing for an insecure iframe, as the VPAID works on non-Safari browsers. I would recommend reaching out to the ad provider to troubleshoot the issue.