Ads load error:VAST wrapper redirect unwrapping timeout

[Daniel Tirdea]

In my current implementation i'm seeing quite a few error like this
one: "Ads load error:VAST wrapper redirect unwrapping timeout."
As far as i understand i can tweak this from ImaSdkSettings by
increasing the value of numRedirects property, but the doc recommends
that it should not be greater than 4, the default value.

Can you help me find the root of this issue? What is generating this?
What can i do to optimize requests in a way that this error will no
longer appear?

Thanks,
Dan

[Shawn Busolits (IMA SDK Team)]

Hi Dan,

Could you send me the ad tag you're testing with? That should give us a better idea of what exactly is causing the issue and how to best handle it.

Thanks,

Shawn Busolits

IMA SDK Team

[Daniel Tirdea]

Hi Shawn,

I would prefer to send it to you on a private email address, is that possible ?

Thanks,
Dan

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Kind regards,
Dan TIRDEA

[Shawn Busolits (IMA SDK Team)]

Hi Dan,

Sure thing - if you click the drop down arrow at the top right of this message on the forum, you can select "Reply to author", which will send an email directly to me and will not post it publicly.

Thanks,

Shawn Busolits

IMA SDK Team

> email to ima-sdk+unsubscribe@googlegroups.com.

[Dan Tirdea]

Hi Shawn,

Any nees om this one?

Thanks,
Dan

[Dan Tirdea]

Sorry for the typos, any news on this one?

[Bret McGowen]

Hi Dan,

I'm not seeing the redirect errors with the ad tag you supplied, neither on our VAST inspector page (https://developers.google.com/interactive-media-ads/docs/vastinspector_dual) nor our sample Flash app: http://googleads.github.io/googleads-ima-flash/view_example/

In fact I'm getting an InLine VAST response so I'm not sure what wrapper it's trying to unwrap. Do you have this hosted on a server somewhere so we can see the issue (you can private message me the URL)? Also, this is using the IMA Flash SDK correct?

Thanks,

Bret McGowen

IMA SDK Team