[IMA SDK] Crash when no WebView is installed

[Md Imran Choudhury]

Hello, 

This crash is reported by Firebase Crashlytics for my app on production, I don't have the associated media but I guess on ads click will make the app crash on devices having no WebView installed.

Version:
ExoPlayer 2.10.6

Devices that reproduce the issue:
Sony TV [Bravia 4K GB ATV3]
Sumitomo Electric TV [XA401]

Android version: 

Android 9 & Android 11

Devices that do not reproduce the issue:
AndroidTV devices having WebView installed.

Reproducible in the demo app?
Not tested

Reproduction steps
Click on ads

Expected result
The media plays successfully

Actual result
The app crashes with the following stacktrace:

Caused by android.webkit.WebViewFactory$MissingWebViewPackageException: Failed to load WebView provider: android.content.pm.PackageManager$NameNotFoundException: Application package com.google.android.webview not found
       at android.webkit.WebViewFactory.getWebViewContextAndSetProvider(WebViewFactory.java:389)
       at android.webkit.WebViewFactory.getProviderClass(WebViewFactory.java:402)
       at android.webkit.WebViewFactory.getProvider(WebViewFactory.java:252)
       at android.webkit.WebView.getFactory(WebView.java:2576)
       at android.webkit.WebView.ensureProviderCreated(WebView.java:2570)
       at android.webkit.WebView.setOverScrollMode(WebView.java:2638)
       at android.view.View.<init>(View.java:5321)
       at android.view.View.<init>(View.java:5467)
       at android.view.ViewGroup.<init>(ViewGroup.java:697)
       at android.widget.AbsoluteLayout.<init>(AbsoluteLayout.java:56)
       at android.webkit.WebView.<init>(WebView.java:413)
       at android.webkit.WebView.<init>(WebView.java:355)
       at android.webkit.WebView.<init>(WebView.java:337)
       at android.webkit.WebView.<init>(WebView.java:324)
       at android.webkit.WebView.<init>(WebView.java:314)
       at com.google.ads.interactivemedia.v3.internal.adz.<init>(IMASDK:1)
       at com.google.ads.interactivemedia.v3.internal.aeb.<init>(IMASDK:53)
       at com.google.ads.interactivemedia.v3.internal.ach.<init>(IMASDK:14)
       at com.google.ads.interactivemedia.v3.internal.ach.<init>(IMASDK:4)
       at com.google.ads.interactivemedia.v3.api.ImaSdkFactory.createAdsLoader(IMASDK:12)
       at com.xyz.video.xyztvapp.ssai.RTVDaiAdsLoader.<init>(RTVDaiAdsLoader.kt:57)
       at com.xyz.video.xyztvapp.ssai.RTVDaiAdsLoader$Builder.build(RTVDaiAdsLoader.kt:169)
       at com.xyz.video.xyztvapp.presentation.ui.playback.ExoPlayerAdapter.onCreateMediaSource(ExoPlayerAdapter.kt:449)
       at com.xyz.video.xyztvapp.presentation.ui.playback.ExoPlayerAdapter.prepareMediaForPlaying(ExoPlayerAdapter.kt:566)
       at com.xyz.video.xyztvapp.presentation.ui.playback.VideoMediaPlayerGlue.prepare(VideoMediaPlayerGlue.kt:751)
       at com.xyz.video.xyztvapp.presentation.ui.fragment.PlaybackFragment.play(PlaybackFragment.kt:270)
       at com.xyz.video.xyztvapp.presentation.ui.fragment.PlaybackFragment.startPlayback(PlaybackFragment.kt:484)
       at com.xyz.video.xyztvapp.presentation.presenter.PlaybackPresenter$PlGameInfoUseCaseSingleObserver.onSuccess(PlaybackPresenter.kt:803)
       at com.xyz.video.xyztvapp.presentation.presenter.PlaybackPresenter$PlGameInfoUseCaseSingleObserver.onSuccess(PlaybackPresenter.kt:795)
       at io.reactivex.internal.operators.single.SingleObserveOn$ObserveOnSingleObserver.run(SingleObserveOn.java:81)
       at io.reactivex.android.schedulers.HandlerScheduler$ScheduledRunnable.run(HandlerScheduler.java:124)
       at android.os.Handler.handleCallback(Handler.java:938)
       at android.os.Handler.dispatchMessage(Handler.java:99)
       at android.os.Looper.loop(Looper.java:223)
       at android.app.ActivityThread.main(ActivityThread.java:7656)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:592)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:947)

[IMA SDK]

Hi,

Thank you for contacting IMA SDK Support Team.

I am able to see the crash by disabling web view app from android tv settings. I’ve raise this concern to the wider team and will get back to you once I received any update on this. Meanwhile, your patience is important.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGdCN:ref" (ADR-00271264)

Thanks,
 

IMA SDK Team

[Md Imran Choudhury]

Dear IMA SDK Support Team,

I hope you’re doing well. I wanted to follow up on the issue regarding the crash caused by disabling the web view app on Android TV. Are there any updates from the wider team on this?

Thank you for your support, and I look forward to your response.