Can't scroll page when touching video element while playing vast

[Avi Engelshtein]

When debugging on chrome I get the following exceptions:

"Uncaught TypeError: document.createTouch is not a function"

"Uncaught TypeError: Cannot read property 'apply' of undefined"

see screen shot in github:

https://github.com/googleads/googleads-ima-html5/issues/12

Which probably prevents the touchmove event

In vPaid it does not happen (probably different code flow)

[Vu Chau (IMA SDK Team)]

Hi Avi,

Do you have a page where we can see the issue live? Also, are you seeing the issue on desktop or the mobile web?

Vu Chau

IMA SDK Team

[Avi Engelshtein]

I mean mobile web of course, no touch events on desktop

You can try these samples:
https://googleads.github.io/videojs-ima/examples/advanced/

https://googleads.github.io/videojs-ima/examples/iphone/

Try it on any mobile device and debug the device with USB you will see the error on the console once touching the screen , trying to slide down while the video is playing

[Vu Chau (IMA SDK Team)]

Hi Avi,

While the Advanced sample is holding off on ad playback, the "iPhone" sample works fine for me and didn't throw any touch event-related warnings.  I'm going to speak with the rest of the team about possibilities of updating the IMA plugin for VideoJS to handle the upcoming touch functionality.

Thanks,

Vu Chau

IMA SDK Team

[Avi Engelshtein]

Thank you

[Denis Vilar]

Hello,

I just ran into the same issue, both on the "advanced" and "iPhone" versions. It triggers "Uncaught TypeError: Cannot read property 'apply' of undefined". Reproduced both iphone and android.

Do you have any update on a fix?

the problem comes from inside the imasdk.googleapis.com iframe so there's not much we can do.

The only workaround I can think of is adding an overlay above the ad, which is messy ..

[Deepika Uragayala (IMA SDK Team)]

Hello Denis,

Thank you for writing this to us. We're already aware of, and working on, the "Uncaught TypeError" issue. You don't need to worry about this if it isn't effecting your ad playback

Let me know if have any other questions.

Regards,

Deepika Uragayala

IMA SDK Team

[Rahul Singh]

Any update on this..i have multiple players on same page.when ad runs no scrolling works.

[Deepika Uragayala (IMA SDK Team)]

Hi Rahul,

The team has determined that the issue is not caused by the SDK. Also, were you able to reproduce the issue with our SDK or was it a third party framework? We would not be able to provide support if it is not because of our SDK.

Regards,

Deepika Uragayala

IMA SDK Team

[rahul...@vuclip.com]

i am using google ima3 and videojs-ima.

On Monday, June 5, 2017 at 9:46:53 PM UTC+5:30, Deepika Uragayala (IMA SDK Team) wrote:

Hi Rahul,.

[Deepika Uragayala (IMA SDK Team)]

Hi Rahul,

The SDK absorbs scroll touch events when the ad is being played to keep the view in focus

Regards,
Deepika Uragayala
IMA SDK Team

[rahul...@vuclip.com]

ok...cant this be resolved?

[Deepika Uragayala (IMA SDK Team)]

Hi Rahul,

We currently don't have any plans to make any changes with respect to the SDK absorbing scroll touch events as it is working as intended.

Regards,

Deepika Uragayala

IMA SDK Team

[Vikash Kumar Sinha]

Hi all,

is scrolling issue resolved now. I am not able to scroll the adsView.

[IMA SDK]

Hi Vikash,
 

The behavior in which the page is not scrollable when pressing the video player while the ad is playing is an intended behavior, and this is something that would be fixed on your own implementation. One workaround is that by adding an event listener on the container element passed to the AdDisplayContainer for “touchmove” events to trigger the scroll on your page.

Let me know if this works for you.

Regards,

Aryeh Baker IMA SDK Team

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