HTML5 IMA SDK - Suddenly started giving errors with ad request on 30th July 2024

[Ankita Mathur]

Hello All, 

We have been using the HTML5 IMA SDK for our CTV platforms JS based code, suddenly it started giving errors with ad requests starting on 30th July 2024. 

There was no change from our side, but changing the video element fixed the issue, looks like its no more taking up the custom element or something is going wrong. 

Here's the error screenshot for reference:

Did anyone else face this kind of issue recently? Please help. 

Thank you

Ankita

[IMA SDK]

Hi Ankita,

Thank you for bringing this issue to our attention.

We've identified this issue in our SDK. I raised this issue to the wider team and notified them. One of my team members will contact you once we have an update. Meanwhile, your patience is highly appreciated. 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vEOnZ:ref" (ADR-00260459)

Thanks,
 

IMA SDK Team

[IMA SDK]

Hi Ankita,

The issue you reported has been identified. We've rolled back to v3.653.0. Please don't hesitate to contact us if you have any further concerns.

Thanks