playsinline iphone fullscreen issue

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David Tinnes

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Mar 2, 2017, 2:59:41 PM3/2/17
to Interactive Media Ads SDK
We moved to allowing our users to play the video inline on iphone IOS 10 and this works, however it looks like IMA is using custom playback in this case so that now when a user hits fullscreen and we fire webkitEnterFullscreen on the video element, its just showing black because the ad is not using the video element anymore.  How do we get around this?  We would like to keep the inline ability because we want users to be able to skip ads after 15 seconds.  Example below:
http://protoweb.marketwatch.com/api-video/player/v3/test.html

I also see this behavior other places like https://www.nytimes.com/video

Chris Feldman (IMA SDK Team)

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Mar 2, 2017, 3:43:44 PM3/2/17
to Interactive Media Ads SDK
Hi David,

We are aware of this issue and are investigating internally. Thank you for reaching out. I will follow up with you as soon as I have any updates.

Thank you,
Chris Feldman
IMA SDK Team

David

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Mar 7, 2017, 11:43:39 AM3/7/17
to Interactive Media Ads SDK
Any ETA on a solution for this issue?  It's kinda a big issue for some of the editors here.  

Thanks

Deepika Uragayala (IMA SDK Team)

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Mar 7, 2017, 2:01:16 PM3/7/17
to Interactive Media Ads SDK
Hello David,

While we understand the urgency of your request, we don't have a definitive ETA yet. This is something that our team is still working on. 

I will be sure to let you know if there are any changes.

Regards,
Deepika Uragayala
IMA SDK Team

Bilen Turkel

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Apr 4, 2017, 12:04:02 AM4/4/17
to Interactive Media Ads SDK
Hello IMA SDK Team, 

Any ETA on this?

Best Regards

Deepika Uragayala (IMA SDK Team)

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Apr 4, 2017, 10:37:22 AM4/4/17
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Hi Bilen,

Thanks for reaching out to support team. We don't have an ETA. I will update this thread if there is any new information on this. 

Regards,
Deepika Uragayala
IMA SDK Team


Bilen Turkel

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Apr 16, 2017, 10:54:18 PM4/16/17
to Interactive Media Ads SDK
Still no update on this? Have you ever made any progress?

Deepika Uragayala (IMA SDK Team)

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Apr 17, 2017, 1:30:09 PM4/17/17
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Hi Bilen,

Our team has released a fix for this issue and now the custom playback is the default on iOS 10 Safari. You can follow our release history page for any more updates with regards to this.

Let me know if you have further questions.


Regards,
Deepika Uragayala
Mobile Ads SDK Team
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