[Exo player - Android] Ad gets struck, while verifying pod with multiple ads with setEnablePreloading is true.

[rami]

Hi,

SDK : Android

Player: Exo demo player

Precondition : setEnablePreloading - true

While using tags listed part of https://developers.google.com/interactive-media-ads/docs/sdks/html5/tags, for following tags:

VMAP - Pre-roll Single Ad, Mid-roll Standard Pod with 3 ads, Post-roll Single Ad
VMAP - Pre-roll Single Ad, Mid-roll Optimized Pod with 3 Ads, Post-roll Single Ad
VMAP - Pre-roll Single Ad, Mid-roll Standard Pod with 3 Ads, Post-roll Single Ad (bumpers around all ad breaks)
VMAP - Pre-roll Single Ad, Mid-roll Optimized Pod with 3 Ads, Post-roll Single Ad (bumpers around all ad breaks)
VMAP - Pre-roll Single Ad, Mid-roll Standard Pods with 5 Ads Every 10 Seconds for 1:40, Post-roll Single Ad

Ad gets struck, during mid-roll i.e., pre roll - Single ad plays with no issue and while playing first mid-roll ad, screen gets struck, but could see 

FIRST_QUARTILE, MIDPOINT and THIRD_QUARTILE events for first ad and then no more events.

Screen remains in struck mode forever.

Observation: Could verify all IMA tags  with "setEnablePreloading" set to false or not mentioned. 

Even with "setEnablePreloading" set to true, tags with single ads are played as expected.

Could you please let me know, how to fix the issue.

--

Thanks

Rami

[ima-sdk-adv...@google.com]

Hi Rami,

Thank you for reaching out to support. I was able to reproduce the 'stuck' ad behavior. I've shared this with the rest of our team and we are investigating possible resolutions. I will let you know as soon as I have an update.

Regards,

Chris Feldman
IMA SDK Team

--
You received this message because you are subscribed to the Google Groups "Interactive Media Ads SDK" group.
To unsubscribe from this group and stop receiving emails from it, send an email to ima-sdk+unsubscribe@googlegroups.com.
To post to this group, send email to ima...@googlegroups.com.
Visit this group at https://groups.google.com/group/ima-sdk.
For more options, visit https://groups.google.com/d/optout.