IMA SDK - Amazon Fire TV - bundleid is not correct

[Nir Macadar]

We are integrating the IMA SDK into the Fire TV Android code. 

When we add the bundle id provided by amazon, which is not the one as the amazon app store has, the IMA SDK utilize that bundle but it's not the one that is register as the store bundle. 

For example: 

The app store link is: https://www.amazon.com/gp/product/B08Q7S7M9T

The app store bundle is: B08Q7S7M9T

The developer account bundle that should be added into the gradle: (android.defaultConfig.applicationId)

com.amazon.rialto.cordova.webapp.webapp18f09667fefe4a2080eb3c88ac134546

It's not possible to add B08Q7S7M9T into the gradle since amazon store is expecting the package id as they have in the eveloper account. 

Where shuould we pass the app bundle that GAM recognize as the official bundle for the app so the IMA SDK wil retrieve?

[IMA SDK]

Hi Nir,

Thank you for contacting IMA SDK Support Team.

Please share your account network code via reply to author option with us for further investigation and is there any age restriction in this app Ex. below 13+ or available for adult ? Also Share any logs, screenshot which you are getting when adding package ID.
 

Thanks,
 

IMA SDK Team

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[2025-04-14 15:33:41Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01pSlTg:ref" (ADR-00299711)

[IMA SDK]

Hi Nir,

Looking at the error it seems like the issue is not specific to IMA SDK technical implementation. I see that the entered applicationId "B09Q3FY4RS” is wrong and the log is also complaining the same. Try to simply change it from "B09Q3FY4RS" to "tv.mycast.mainApp" as it is in your AndroidManifest.xml and confirm the results.

Refer to the IMA AdvancedExample as a reference for your implementation. If this doesn’t work kindly share us with the sample project that reproduces the issue and previously used applicationId that worked before.

Thanks,
 

IMA SDK Team

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How was our support today?

               

[2025-04-21 06:15:17Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01pSlTg:ref" (ADR-00299711)