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Multiple ad video requests with same correlator value

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Raphaël Herblot

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Nov 27, 2024, 8:07:23 PM11/27/24
to Interactive Media Ads SDK
Hello !

I have a little issue.

I have multiple ads that needs to be played during a video (PREROLL, MIDROLL, POSTROLL) and my issue is that only the PREFOLL ad is working.

You can find my VMAP response that I call right here : VMAP link

I can see every call with the url "pubads.g.doubleclick.net/gampad/ads?..." on my network and I noticed that each call have the same correlator value.

I tried to see if it's supposed to be the same value for those three kinds of ad video (PREROLL, MIDROLL, POSTROLL) but i'm not sure. Could you tell me if it's supposed to block my other calls after PREROLL is done ?

Thank you in advance for your help !




IMA SDK

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Nov 28, 2024, 12:23:26 AM11/28/24
to raphael...@animedigitalnetwork.fr, ima...@googlegroups.com

Hi Raphaël Herblot,

Thank you for contacting the IMA SDK Support team.

I've reviewed the VMAP and noticed all ads have the same correlator value. Could you please verify that each ad break (pre-roll, mid-roll, and post-roll) has a unique correlator? If the issue persists after ensuring unique correlator values, please share the Charles session with us to investigate. Additionally kindly check with sample vast tags and confirm if you are facing the same issue.

Share the requested details privately via reply to author option.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02vGmTN:ref" (ADR-00277063)

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Raphaël Herblot

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Nov 28, 2024, 3:29:35 AM11/28/24
to Interactive Media Ads SDK
Hi !

Thank you for your answer.

Indeed after checking, each ad break (pre-roll, mid-roll, and post-roll) has the same correlator when each is called on my Network, but the IMA SDK is not supposed to handle this part ? Giving a new correlator randomly and automatically after each ad break ?
I'm using videojs-ima to handle my VMAP response. Would it be more likely an issue on their side ?

Have a good day !

IMA SDK

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Nov 28, 2024, 4:18:39 PM11/28/24
to raphael...@animedigitalnetwork.fr, ima...@googlegroups.com

Hey Raphaël,

Kindly share your sample project with us for further investigation.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=IMA+SDK&entry.460850823=5004Q00002vGmTNQA0&entry.80707362=00277063

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

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