Getting VAST media file loading reached a timeout

[Akhilesh Chaudary]

 Hi,

 I am facing Time out error while playing Ad in my player app.

 SDK Used: Android  Ima SDK

ISSUE: I have hosted my vmap xml file on a server like: http://<server_Ip>/ads/vmap.xml

And passing this Url to the ImaAdplayer but I am getting below errors:

 D/ImaAdPlayer: onAdError :AdError [errorType: LOAD, errorCode: AdErrorCode [name: VAST_LOAD_TIMEOUT, number: 301], message: Ad request reached a timeout.]

Below is my VMAP xml:

<vmap:VMAP xmlns:vmap="http://www.iab.net/videosuite/vmap" version="1.0">

<vmap:AdBreak timeOffset="start" breakType="linear" breakId="preroll">

<vmap:AdSource id="preroll-ad-1" allowMultipleAds="false" followRedirects="true">

<vmap:AdTagURI templateType="vast3">

<![CDATA[

https://pubads.g.doubleclick.net/gampad/ads?slotname=/124319096/external/ad_rule_samples&sz=640x480&ciu_szs=300x250&unviewed_position_start=1&output=xml_vast3&impl=s&env=vp&gdfp_req=1&ad_rule=0&vad_type=linear&vpos=preroll&pod=1&ppos=1&lip=true&min_ad_duration=0&max_ad_duration=30000&vrid=6376&cust_params=deployment%3Ddevsite%26sample_ar%3Dpremidpostpod&url=&video_doc_id=short_onecue&cmsid=496&kfa=0&tfcd=0

]]>

</vmap:AdTagURI>

</vmap:AdSource>

</vmap:AdBreak>

<vmap:AdBreak timeOffset="00:00:55" breakType="linear" breakId="midroll-1" repeatAfter="00:02:00">

<vmap:AdSource id="midroll-1-ad-1" allowMultipleAds="false" followRedirects="true">

<vmap:AdTagURI templateType="vast3">

<![CDATA[

https://pubads.g.doubleclick.net/gampad/ads?slotname=/124319096/external/ad_rule_samples&sz=640x480&ciu_szs=300x250&unviewed_position_start=1&output=xml_vast3&impl=s&env=vp&gdfp_req=1&ad_rule=0&cue=15000&vad_type=linear&vpos=midroll&pod=2&mridx=1&ppos=1&min_ad_duration=0&max_ad_duration=30000&vrid=6376&cust_params=deployment%3Ddevsite%26sample_ar%3Dpremidpostpod&url=&video_doc_id=short_onecue&cmsid=496&kfa=0&tfcd=0

]]>

</vmap:AdTagURI>

</vmap:AdSource>

</vmap:AdBreak>

<vmap:AdBreak timeOffset="end" breakType="linear" breakId="postroll">

<vmap:AdSource id="postroll-ad-1" allowMultipleAds="false" followRedirects="true">

<vmap:AdTagURI templateType="vast3">

<![CDATA[

https://pubads.g.doubleclick.net/gampad/ads?slotname=/124319096/external/ad_rule_samples&sz=640x480&ciu_szs=300x250&unviewed_position_start=1&output=xml_vast3&impl=s&env=vp&gdfp_req=1&ad_rule=0&vad_type=linear&vpos=postroll&pod=3&ppos=1&lip=true&min_ad_duration=0&max_ad_duration=30000&vrid=6376&cust_params=deployment%3Ddevsite%26sample_ar%3Dpremidpostpod&url=&video_doc_id=short_onecue&cmsid=496&kfa=0&tfcd=0

]]>

</vmap:AdTagURI>

</vmap:AdSource>

</vmap:AdBreak>

</vmap:VMAP>

Same error I am getting on every run. Please help me on this issue. 

Also When I am passing below Sample VMAP url then it is not causing any issue:

https://pubads.g.doubleclick.net/gampad/ads?sz=640x480&iu=/124319096/external/ad_rule_samples&ciu_szs=300x250&ad_rule=1&impl=s&gdfp_req=1&env=vp&output=vmap&unviewed_position_start=1&cust_params=deployment%3Ddevsite%26sample_ar%3Dpremidpostpod&cmsid=496&vid=short_onecue&correlator=

Please give me pointers where I am missing the thing.

BR.

Akhilesh

[Joshua Lagonera (IMA SDK Team)]

Hi Akhilesh,

As the error describes, this might be due to the server you are hosting your VAST XML from since the SDK is having trouble pinging the server or URL that you are using and throwing a Request Timeout Error. I would recommend that you double check your server's settings, make sure that the URL you are hosting your VAST XML from is valid and reachable or contact your Ad Provider regarding your concern since there's not much the SDK can do on a network related issue.

Regards,

Joshua Lagonera

IMA SDK Team