RE: [ IMA HTML5 SDK ] There was a problem requesting ads from the server.

[IMA SDK]

Hi there,

For better privacy I am reposting your message without the ad tag:

Hi,
Wanted to test in local web server which is live server in vscode plugin before applying adsense.
They does not show up any ads.

However, when i hosted the real server in netlify.
it is good to show me the ad.

I use all the same url tag.

This is my tag url

Thanks.


When testing in a localhost made by VSCode goLive extension I replicated your issue. The error in the log showed "Ad error: AdError 1005: There was a problem requesting ads from the server. Caused by: Error: 6". The VAST response in Network tab of Devtools was just the VAST header. When attempting to load directly in a browser by right clicking on your tag and opening a new window I received "This page isn’t working If the problem continues, contact the site owner. HTTP ERROR 400". A private window didn't help in Safari. Our Visual Studio Inspector ran the ad fine and so did other hosted IMA SDK setups.

This all seems an issue with your ad tag setup. I can only suggest you contact the Adsense Forum to help with this. With that being said, there are pages there that seem related to your issue:

• localhost not showing Adsense ads
• how to fix Adsense ad serving issues
• localhost server not showing ads

Regards,

Aryeh Baker IMA SDK Team

ref:_00D1U1174p._5004Q2CSO9W:ref

[HYEONJEONG LEE]

IMA에게

Thanks.

I tested the IMA with an HTML5 game  on a real server.

Still, i got the same issue "VAST Document Empty"

This is not a localhost.

1. Tag is now working even on the real server.

2. However, the same tag that i used above is working on netlify host site.

This is the Server problem?

If it is, how can i solve this? The site owner also does not know the solution...

2021년 2월 18일 목요일 오후 11시 7분 41초 UTC+9에 imasdkforumadvisor님이 작성:

[IMA SDK]

Hi there,

Thank you for your message. This is most likely an ad serving issue rather than the SDK. I double check the ad tag that you shared earlier via browser and it returns HTTP ERROR 400 (attached screenshot). Having this invalid response, the SDK will not work accordingly.

To help you in resolving this issue, I would recommend reaching out to your ad provider or you can reach out to Adsense Help Center for further assistance.


Regards,

Sherwin Diesta IMA SDK Team

ref:_00D1U1174p._5004Q2CSO9W:ref