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Google Interactive Media Ads SDK Technical Forum
This is the technical discussion forum for the Google IMA SDK. It provides:
SDK announcements and updates
Technical SDK support across HTML5, Android, iOS, tvOS, and Roku.
A place to report SDK feature requests or bugs / crashes
Be sure to check out our
developer documentation
for more information.
IMPORTANT: Official posts/replies from the IMA SDK Technical Support Team come from
imasdk@forumsupport.google
.
Before you Post
To get your questions answered as quickly as possible, please answer the following in your initial post:
Which SDK are you using (Android, iOS, HTML5, Flash)?
What ad tag are you using in your request?
Are you able to reproduce this issue using your ad tag in the sample app (
Android
,
iOS
) or the Video Suite Inspector (
HTML5
)?
If not, please provide an app or website with which we can reproduce this issue.
What steps must we take to reproduce your issue?
If you're not comfortable sharing some of this info on the forum, make a note of it in your post and we can contact you directly.
Out of Scope Topics
For Ad Manager video ad serving questions, talk to your account manager or see the
Ad Manager product support options
.
Thanks for reading, and happy posting!
Mark all as read
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Shawn Busolits (IMA SDK Team)
9/6/17
Announcement
Support for skippable ads in iPhone Mobile Safari
Hi all, With Apple's support for inline video playback on iPhone in iOS 10, the IMA SDK can now
unread,locked,
Announcement
Support for skippable ads in iPhone Mobile Safari
Hi all, With Apple's support for inline video playback on iPhone in iOS 10, the IMA SDK can now
9/6/17
Yury Pavlotsky (IMA SDK Team)
1/25/17
Deprecating Flash in the IMA SDKs
On June 1, 2017, Google will cease development of Flash in the IMA SDKs. This will end support for
unread,locked,
Deprecating Flash in the IMA SDKs
On June 1, 2017, Google will cease development of Flash in the IMA SDKs. This will end support for
1/25/17
Miftah Fathudin
,
IMA SDK
2
Feb 18
Inconsistent Behavior Between GAM and Other Ad Server Ad Tag URL
Hi, Thank you for contacting the IMA SDK support team. I see that you have already raised this
unread,
Inconsistent Behavior Between GAM and Other Ad Server Ad Tag URL
Hi, Thank you for contacting the IMA SDK support team. I see that you have already raised this
Feb 18
IMA SDK
, …
pineapplevine1
20
Feb 18
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hello, My understanding is, if you seek directly to the end of content, the ExoPlayer-IMA extension
unread,
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hello, My understanding is, if you seek directly to the end of content, the ExoPlayer-IMA extension
Feb 18
Hoa Cao
Feb 14
Re: [ima-sdk] Digest for ima-sdk@googlegroups.com - 4 updates in 4 topics
Vào 19:48 Th 6, 14 thg 2, 2025 <ima...@googlegroups.com> đã viết: ima...@googlegroups.com
unread,
Re: [ima-sdk] Digest for ima-sdk@googlegroups.com - 4 updates in 4 topics
Vào 19:48 Th 6, 14 thg 2, 2025 <ima...@googlegroups.com> đã viết: ima...@googlegroups.com
Feb 14
Geethu Rajasekharan
,
IMA SDK
5
Feb 14
IMA SDK picks lower resolution mp4 variants when several higher quality variants are available in the VAST response
Hi Geethu, Thank you for providing the VAST URL but an empty response is being returned. I have
unread,
IMA SDK picks lower resolution mp4 variants when several higher quality variants are available in the VAST response
Hi Geethu, Thank you for providing the VAST URL but an empty response is being returned. I have
Feb 14
Ad Px
, …
IMA SDK
3
Feb 14
IMA SDK HTML5 : gdpr and gdpr_consent TCF2 macros issue
Hi, The issue has been resolved. This message is in relation to case "ref:!00D1U01174p.!
unread,
IMA SDK HTML5 : gdpr and gdpr_consent TCF2 macros issue
Hi, The issue has been resolved. This message is in relation to case "ref:!00D1U01174p.!
Feb 14
marta....@italiaonline.it
, …
IMA SDK
13
Feb 14
IMA SDK & TCFV2: gdpr_consent=tcunavailable in the preroll adrequest
Hi, The issue has been resolved. This message is in relation to case "ref:!00D1U01174p.!
unread,
IMA SDK & TCFV2: gdpr_consent=tcunavailable in the preroll adrequest
Hi, The issue has been resolved. This message is in relation to case "ref:!00D1U01174p.!
Feb 14
Bret McGowen
, …
IMA SDK
498
Feb 13
Release notes for the IMA HTML5 SDK
2025-02-13 - 3.686.0 Service Release. No new features. 2025-02-10 - 3.685.0 Service Release. No new
unread,locked,
Release notes for the IMA HTML5 SDK
2025-02-13 - 3.686.0 Service Release. No new features. 2025-02-10 - 3.685.0 Service Release. No new
Feb 13
Jonathan Pannetier
, …
IMA SDK
8
Feb 12
[Android] Crash when clicking "Learn More" or the ad
Hi, This issue has been fixed now. Kindly verify the same. Thanks This message is in relation to case
unread,
[Android] Crash when clicking "Learn More" or the ad
Hi, This issue has been fixed now. Kindly verify the same. Thanks This message is in relation to case
Feb 12
Epix Recon
,
IMA SDK
4
Feb 11
setting XML directly is not recommended for production
Hi Yunuz, Parsing XML is not feasible for now in iOS, Android, HTML. Would you be able to share the
unread,
setting XML directly is not recommended for production
Hi Yunuz, Parsing XML is not feasible for now in iOS, Android, HTML. Would you be able to share the
Feb 11
Federico Liccione
,
IMA SDK
10
Feb 10
IMA SDK HTML5: Video not displaying inside nested iframe on WKWebView
Hi Federico, Unfortunately, while the IMA SDK supports iOS Safari and Chrome , it does not offer
unread,
IMA SDK HTML5: Video not displaying inside nested iframe on WKWebView
Hi Federico, Unfortunately, while the IMA SDK supports iOS Safari and Chrome , it does not offer
Feb 10
Hoa Cao
5
Feb 7
Re: [ima-sdk] Digest for ima-sdk@googlegroups.com - 4 updates in 3 topics
Vào 7:48 Th 6, 7 thg 2, 2025 Hoa Cao <hcao...@gmail.com> đã viết: Vào 7:48 Th 6, 7 thg 2,
unread,
Re: [ima-sdk] Digest for ima-sdk@googlegroups.com - 4 updates in 3 topics
Vào 7:48 Th 6, 7 thg 2, 2025 Hoa Cao <hcao...@gmail.com> đã viết: Vào 7:48 Th 6, 7 thg 2,
Feb 7
Hoa Cao
2
Feb 7
Re: [ima-sdk] Digest for ima-sdk@googlegroups.com - 3 updates in 2 topics
Vào 7:47 Th 6, 7 thg 2, 2025 Hoa Cao <hcao...@gmail.com> đã viết: Vào 19:48 Th 5, 6 thg 2,
unread,
Re: [ima-sdk] Digest for ima-sdk@googlegroups.com - 3 updates in 2 topics
Vào 7:47 Th 6, 7 thg 2, 2025 Hoa Cao <hcao...@gmail.com> đã viết: Vào 19:48 Th 5, 6 thg 2,
Feb 7
Jan Hofman
,
IMA SDK
9
Feb 6
Android ExoPlayer IMA - Advertisement countdown being skipped
Hi Jan, Thank you for providing the video that shows the issue in our samples. I will check with our
unread,
Android ExoPlayer IMA - Advertisement countdown being skipped
Hi Jan, Thank you for providing the video that shows the issue in our samples. I will check with our
Feb 6
Pratik Kale
,
IMA SDK
2
Feb 4
[IMA DAI SDK HTML5] : behaviour of the sdk if adUiElement is not provided
Hi Pratik, Thank you for contacting the IMA SDK support team. 1. If we don't provide the
unread,
[IMA DAI SDK HTML5] : behaviour of the sdk if adUiElement is not provided
Hi Pratik, Thank you for contacting the IMA SDK support team. 1. If we don't provide the
Feb 4
Jason Dhindsa
, …
Geethu Rajasekharan
3
Feb 3
Low quality video ads
Hi, I had figured out that the bitrate field is a maximum bitrate setting. However the core problem
unread,
Low quality video ads
Hi, I had figured out that the bitrate field is a maximum bitrate setting. However the core problem
Feb 3
Marcin
,
Nils Thingvall
2
Jan 31
[IMA SDF HTML5: Video] Ads start event
The STARTED event indicates the ad start. Other events there will fire off near the beginning, but
unread,
[IMA SDF HTML5: Video] Ads start event
The STARTED event indicates the ad start. Other events there will fire off near the beginning, but
Jan 31
Marcin
,
IMA SDK
2
Jan 31
Google IMA SDK: Ads start event for video ad
Hi Marcin, Thank you for contacting the IMA SDK support team. AdEvent.Type.STARTED : This event is
unread,
Google IMA SDK: Ads start event for video ad
Hi Marcin, Thank you for contacting the IMA SDK support team. AdEvent.Type.STARTED : This event is
Jan 31
Ceyhun Özgöç
, …
IMA SDK
16
Jan 30
[IMA SDK for Android] Some ads in VMAPs are skipped/not loaded
Hello, The recommendation to improve load times for the IMA Android SDK is to use preloading.
unread,
[IMA SDK for Android] Some ads in VMAPs are skipped/not loaded
Hello, The recommendation to improve load times for the IMA Android SDK is to use preloading.
Jan 30
samson....@gmail.com
, …
Arthur Simon
4
Jan 30
VAST TAG - MULTIPPLE MIDROLLS SKIPPABLE
Hi, I tried both urls in the mid skip xml file. The second one did not work for me. The first one
unread,
VAST TAG - MULTIPPLE MIDROLLS SKIPPABLE
Hi, I tried both urls in the mid skip xml file. The second one did not work for me. The first one
Jan 30
Ricardo Pessoa
,
IMA SDK
3
Jan 27
Handling multiple ad requests with UserContext
Hi Ricardo, Kindly ignore our previous response, this is incorrect implementation, you can simply set
unread,
Handling multiple ad requests with UserContext
Hi Ricardo, Kindly ignore our previous response, this is incorrect implementation, you can simply set
Jan 27
Cole C
,
IMA SDK
10
Jan 23
Ad plays properly on HTML but improperly on Mobile
Hey, I unfortunately did not find a workaround. The client was not able to adjust their response
unread,
Ad plays properly on HTML but improperly on Mobile
Hey, I unfortunately did not find a workaround. The client was not able to adjust their response
Jan 23
Arthur Simon
Jan 21
Google IMA event for when ad breaks are completed
In the current list of events, I see events for when an ad is completed, `complete` and when all ads
unread,
Google IMA event for when ad breaks are completed
In the current list of events, I see events for when an ad is completed, `complete` and when all ads
Jan 21
Jerick Gonito
,
IMA SDK
2
Jan 10
Issue with IMA SDK for HTML5 "Learn More" Button in Touch Event Simulation
Hi Jerick, Thank you for contacting IMA SDK Support Team. I've checked IMA VSI with single
unread,
Issue with IMA SDK for HTML5 "Learn More" Button in Touch Event Simulation
Hi Jerick, Thank you for contacting IMA SDK Support Team. I've checked IMA VSI with single
Jan 10
Muhammad Waqar Akram
,
IMA SDK
2
Jan 10
Native Video App Install Ad
Hi, Thank you for contacting the IMA SDK Support Team. When you create a native video ad, you can
unread,
Native Video App Install Ad
Hi, Thank you for contacting the IMA SDK Support Team. When you create a native video ad, you can
Jan 10
Carlos Estrella
,
IMA SDK
2
Jan 9
Error at generating nonce with PAL SDK
Hi, As you mentioned that it works if my url is localhost:8080 but not with 192.168.0.18:8080, this
unread,
Error at generating nonce with PAL SDK
Hi, As you mentioned that it works if my url is localhost:8080 but not with 192.168.0.18:8080, this
Jan 9
Matthew Murray
, …
IMA SDK
21
Jan 9
stopAd incorrectly set as @NonNull (Causing crash)
Thanks for the reply. I'll add that information to the investigation. If something changes, and
unread,
stopAd incorrectly set as @NonNull (Causing crash)
Thanks for the reply. I'll add that information to the investigation. If something changes, and
Jan 9
Yichen Duan
,
IMA SDK
3
Jan 8
[External] [iOS IMA SDK] iOS 18 NULL cString crash
Hi, Thank you for contacting the IMA SDK support team. I have tested the Google sample application
unread,
[External] [iOS IMA SDK] iOS 18 NULL cString crash
Hi, Thank you for contacting the IMA SDK support team. I have tested the Google sample application
Jan 8
Shriprasad Marathe
,
IMA SDK
6
Jan 8
How can I send inner error in case of UNKNOWN_ERROR (900) to my analytics via error tracker
Hi Shriprasad Marathe, I've raised this concern with the wider team and will let you know when I
unread,
How can I send inner error in case of UNKNOWN_ERROR (900) to my analytics via error tracker
Hi Shriprasad Marathe, I've raised this concern with the wider team and will let you know when I
Jan 8
Shriprasad Marathe
Jan 7
How to pass IMA inner error code information in error tracker?
Hello Team, When Video player fails to play an ad and Unknown Error (IAB 900) occurs, do we have any
unread,
How to pass IMA inner error code information in error tracker?
Hello Team, When Video player fails to play an ad and Unknown Error (IAB 900) occurs, do we have any
Jan 7
David Huang
,
IMA SDK
2
12/31/24
Click on a small area instead of everywhere on the video ad which will cause too high CTR
Hi David, Thank you for contacting the IMA SDK support team. On the basis of the data provided, it
unread,
Click on a small area instead of everywhere on the video ad which will cause too high CTR
Hi David, Thank you for contacting the IMA SDK support team. On the basis of the data provided, it
12/31/24