Interactive Media Ads SDK

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Google Interactive Media Ads SDK Technical Forum

This is the technical discussion forum for the Google IMA SDK. It provides:

SDK announcements and updates
Technical SDK support across Android, iOS, HTML5, and Flash
A place to report SDK feature requests or bugs / crashes

Be sure to check out our developer documentation for more information.

IMPORTANT: Official posts/replies from the IMA SDK Technical Support Team come from imasdk@forumsupport.google or ima-sdk-support@google.com.

Before you Post

To get your questions answered as quickly as possible, please answer the following in your initial post:

Which SDK are you using (Android, iOS, HTML5, Flash)?
What ad tag are you using in your request?
Are you able to reproduce this issue using your ad tag in the sample app (Android, iOS) or the Video Suite Inspector (HTML5, Flash)?
1. If not, please provide an app or website with which we can reproduce this issue.
What steps must we take to reproduce your issue?

If you're not comfortable sharing some of this info on the forum, make a note of it in your post and we can contact you directly.

Out of Scope Topics

For DFP video ad serving questions, talk to your account manager or see the DFP product forums

Thanks for reading, and happy posting!

0 selected

Ray Blaak, IMA SDK5

1:10 AM

IMA SDK takes the keyboard focus on mouse clicks

Hi Ray, Thank you for that additional information. Let me raise this to the rest of our team to get

unread,

IMA SDK takes the keyboard focus on mouse clicks

Hi Ray, Thank you for that additional information. Let me raise this to the rest of our team to get

1:10 AM

Georgi Boyadzhiev, … IMA SDK17

Oct 25

Support for Apple Silicon for the Google IMA SDK for iOS

Hi Aaron, I do understand your situation here. But, I really do see some progress in our

unread,

Support for Apple Silicon for the Google IMA SDK for iOS

Hi Aaron, I do understand your situation here. But, I really do see some progress in our

Oct 25

Bret McGowen, … Jackson Sui (IMA SDK Team)332

Oct 25

Release notes for the IMA HTML5 SDK

10/25/2021 - 3.486.2 Service release; no new features. On Monday, October 11, 2021 at 3:40:38 PM UTC-

unread,locked,

Release notes for the IMA HTML5 SDK

10/25/2021 - 3.486.2 Service release; no new features. On Monday, October 11, 2021 at 3:40:38 PM UTC-

Oct 25

Andrew Marshall, IMA SDK4

Oct 22

IMA SDK in Google Cobalt Browser

Hello, I hope this message finds you well! I was just wondering if there are any updates on this

unread,

IMA SDK in Google Cobalt Browser

Hello, I hope this message finds you well! I was just wondering if there are any updates on this

Oct 22

Marco Cruz, IMA SDK2

Oct 21

Linear assets were found in the VAST ad response, using GoogleAds-IMA-tvOS-SDK

Hi Marco, Thank you for reaching out to us. I would ask if you have tested your adTag against our VSI

unread,

Linear assets were found in the VAST ad response, using GoogleAds-IMA-tvOS-SDK

Hi Marco, Thank you for reaching out to us. I would ask if you have tested your adTag against our VSI

Oct 21

Sergey Tychina, … Jarosław Kochaniec25

Oct 21

iOS Kids Application rejection

Hi All any update regarding removing ASIdentifierManager from Google IMA SDK? poniedziałek, 23

unread,

iOS Kids Application rejection

Hi All any update regarding removing ASIdentifierManager from Google IMA SDK? poniedziałek, 23

Oct 21

Karen, IMA SDK7

Oct 20

"Learn more" button, skip ad button, and ad timer cropped

Hi Michael, Yes only for landscape mode. Thanks, Karen On Thursday, October 21, 2021 at 10:07:46 AM

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"Learn more" button, skip ad button, and ad timer cropped

Hi Michael, Yes only for landscape mode. Thanks, Karen On Thursday, October 21, 2021 at 10:07:46 AM

Oct 20

Scott Bengtson, IMA SDK4

Oct 20

Pod Serving + VPAID Ads

Hi Scott, Thank you for the response. In looking over this s well as some of our documentation. I

unread,

Pod Serving + VPAID Ads

Hi Scott, Thank you for the response. In looking over this s well as some of our documentation. I

Oct 20

Hutendra Singh, IMA SDK4

Oct 20

Show IMA independent of contents

Hi Hutendra, I'm Michael and I work along with William. Could you please elaborate more your use

unread,

Show IMA independent of contents

Hi Hutendra, I'm Michael and I work along with William. Could you please elaborate more your use

Oct 20

Oct 19

Hi BC, Thank you for reaching out to us with your question. In looking over the link that you gave us

unread,

Hi BC, Thank you for reaching out to us with your question. In looking over the link that you gave us

Oct 19

Anas Azeem, IMA SDK34

Oct 19

Ads don't play on a specific (actual production) package name on Android, Android TV & Fire TV with ExoPlayer.

Hello Anas, Thank you for your patience with this issue. Would it be possible to share the publisher

unread,

Ads don't play on a specific (actual production) package name on Android, Android TV & Fire TV with ExoPlayer.

Hello Anas, Thank you for your patience with this issue. Would it be possible to share the publisher

Oct 19

kevin....@stnvideo.com, IMA SDK4

Oct 14

ima sdk emitting hundreds of warnings

Hi Kevin, I'm Michael and I work along with William. Allow me to assist you here. I have tested

unread,

ima sdk emitting hundreds of warnings

Hi Kevin, I'm Michael and I work along with William. Allow me to assist you here. I have tested

Oct 14

SergeyM, IMA SDK4

Oct 13

tvOS IMA SDK + number of ads label

Hi Sergey, Thank you for responding back to us. Yes, I believe by following our implementation guide

unread,

tvOS IMA SDK + number of ads label

Hi Sergey, Thank you for responding back to us. Yes, I believe by following our implementation guide

Oct 13

Arun Kumar, IMA SDK7

Oct 12

How can I send vpa as click with every ad request?

Hi Arun, Sorry for the delay in response. This function exists to meet Media Ratings Council

unread,

How can I send vpa as click with every ad request?

Hi Arun, Sorry for the delay in response. This function exists to meet Media Ratings Council

Oct 12

Paul Ivanov, IMA SDK8

Oct 12

IMA SDK Ad-related events are fired with a delay or aren't fired at all

Hi Paul, Thank you for sharing all the requested information. I have raised this now to the rest of

unread,

IMA SDK Ad-related events are fired with a delay or aren't fired at all

Hi Paul, Thank you for sharing all the requested information. I have raised this now to the rest of

Oct 12

duc nguyen, IMA SDK6

Oct 11

crash: Called loadAd on an ad from a different ad break

Hi Duc, Thank you for confirmation. I see that you are using an older version of the SDK, and there

unread,

crash: Called loadAd on an ad from a different ad break

Hi Duc, Thank you for confirmation. I see that you are using an older version of the SDK, and there

Oct 11

Igor, IMA SDK15

Oct 7

[Android] Invalid internal message

Hello Igor, Sorry for the delay in response. The message error you are receiving can be ignored:

unread,

[Android] Invalid internal message

Hello Igor, Sorry for the delay in response. The message error you are receiving can be ignored:

Oct 7

Amit Singh, … Amit Singh7

Oct 7

Fatal Exception: UIViewControllerHierarchyInconsistency

Ok. I will review and let you know about it On Thursday, October 7, 2021 at 3:14:42 PM UTC+5:30

unread,

Fatal Exception: UIViewControllerHierarchyInconsistency

Ok. I will review and let you know about it On Thursday, October 7, 2021 at 3:14:42 PM UTC+5:30

Oct 7

IMA SDK, BC Si2

Oct 6

RE: Undeliverable: RE: [ima-sdk] Re: iOS 14 + iPhone 7/8 fullscreen video incorrectly positioned

Hi Jackson, Fair enough! Thank you for looking into it! Given that these are pretty old devices and

unread,

RE: Undeliverable: RE: [ima-sdk] Re: iOS 14 + iPhone 7/8 fullscreen video incorrectly positioned

Hi Jackson, Fair enough! Thank you for looking into it! Given that these are pretty old devices and

Oct 6

Lucia Ellan, … IMA SDK6

Oct 6

Getting AdError 1009, but only on Chrome

Hello Lucia, This has been marked as 'Intended Behavior' from the IMA side of things, and we

unread,

Getting AdError 1009, but only on Chrome

Hello Lucia, This has been marked as 'Intended Behavior' from the IMA side of things, and we

Oct 6

Tobias Klipstein, … IMA SDK5

Oct 6

Events VOLUME_CHANGED and VOLUME_MUTED not emitted since latest version

Hello Tobias, This issue has been resolved, please let me know if you have any questions. Thank you,

unread,

Events VOLUME_CHANGED and VOLUME_MUTED not emitted since latest version

Hello Tobias, This issue has been resolved, please let me know if you have any questions. Thank you,

Oct 6

Nilit Danan, … IMA SDK8

Oct 6

[iOS] IMA DAI - Seeking over a mid-roll and seeking back to the start of that mid-roll, events are not triggered.

Hello Nilit, It was reported by our team that issue is no longer reproducible on version 3.14.4 of

unread,

[iOS] IMA DAI - Seeking over a mid-roll and seeking back to the start of that mid-roll, events are not triggered.

Hello Nilit, It was reported by our team that issue is no longer reproducible on version 3.14.4 of

Oct 6

Jeroen Veltmans, IMA SDK5

Oct 4

IMA ads can be skipped by going fullscreen on chrome

Hi Michael, In the attachment I have added the behavior on my end. I'm using an iPad Air 2 iPadOS

unread,

IMA ads can be skipped by going fullscreen on chrome

Hi Michael, In the attachment I have added the behavior on my end. I'm using an iPad Air 2 iPadOS

Oct 4

Clauber Stipkovic, IMA SDK2

Oct 1

IMA sometimes not finding adContainer html element

Hi Clauber, Thank you for reaching out to us. Seems like the error you have been receiving is caused

unread,

IMA sometimes not finding adContainer html element

Hi Clauber, Thank you for reaching out to us. Seems like the error you have been receiving is caused

Oct 1

IMA SDK, Tomas Bucher9

Sep 30

RE: [ima-sdk] [ima-sdk-html5] NonLinear ad blocks clickthrough of the subsequent midroll linear adBreak

Hi Tomas, Thank you for the response. Based on your comment I am guessing you were not able to or did

unread,

RE: [ima-sdk] [ima-sdk-html5] NonLinear ad blocks clickthrough of the subsequent midroll linear adBreak

Hi Tomas, Thank you for the response. Based on your comment I am guessing you were not able to or did

Sep 30

Dejan Grbavcic, … IMA SDK8

Sep 30

Google IMA can clash with GPT Passback tags

Hi Dejan and Igor, Our team circled back with us and confirmed that there was a recent change to GPT

unread,

Google IMA can clash with GPT Passback tags

Hi Dejan and Igor, Our team circled back with us and confirmed that there was a recent change to GPT

Sep 30

Francesco Maggi, IMA SDK6

Sep 28

Handle pre-rool, mid-roll, post-rool Audio Player Background

Hi Francesco, Thank you for the response. I was able to look at the link that you gave and to my

unread,

Handle pre-rool, mid-roll, post-rool Audio Player Background

Hi Francesco, Thank you for the response. I was able to look at the link that you gave and to my

Sep 28

Sivan Agranov, IMA SDK3

Sep 27

IMA HTML5 SDK - Return value of getContentType

Hello Sivan, This is Jackson from the IMA SDK team. IMA will play ads if the ad is of a supported

unread,

IMA HTML5 SDK - Return value of getContentType

Hello Sivan, This is Jackson from the IMA SDK team. IMA will play ads if the ad is of a supported

Sep 27

jinyu wang, IMA SDK9

Sep 24

IMA HTML5 ClientSide SDK Event Listener when blank screen

Hi Tammy, Thank you for providing additional information. I have tested the latest ad tag you shared

unread,

IMA HTML5 ClientSide SDK Event Listener when blank screen

Hi Tammy, Thank you for providing additional information. I have tested the latest ad tag you shared

Sep 24

James McGill, … IMA SDK24

Sep 23

iOS video restarts from beginning after mid-roll

Hi all, Thank you for reaching out to us. I'm afraid the team haven't given any feedbacks yet

unread,

iOS video restarts from beginning after mid-roll

Hi all, Thank you for reaching out to us. I'm afraid the team haven't given any feedbacks yet

Sep 23

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