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Google Interactive Media Ads SDK Technical Forum
This is the technical discussion forum for the Google IMA SDK. It provides:
SDK announcements and updates
Technical SDK support across HTML5, Android, iOS, tvOS, and Roku.
A place to report SDK feature requests or bugs / crashes
Be sure to check out our
developer documentation
for more information.
IMPORTANT: Official posts/replies from the IMA SDK Technical Support Team come from
imasdk@forumsupport.google
.
Before you Post
To get your questions answered as quickly as possible, please answer the following in your initial post:
Which SDK are you using (Android, iOS, HTML5, Flash)?
What ad tag are you using in your request?
Are you able to reproduce this issue using your ad tag in the sample app (
Android
,
iOS
) or the Video Suite Inspector (
HTML5
)?
If not, please provide an app or website with which we can reproduce this issue.
What steps must we take to reproduce your issue?
If you're not comfortable sharing some of this info on the forum, make a note of it in your post and we can contact you directly.
Out of Scope Topics
For Ad Manager video ad serving questions, talk to your account manager or see the
Ad Manager product support options
.
Thanks for reading, and happy posting!
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Hugo Caires
8:40 PM
[Roku] Playback issues with sample videos
Hi! We're trying to integrate the Roku IMA DAI SDK into our custom Roku player but we're
unread,
[Roku] Playback issues with sample videos
Hi! We're trying to integrate the Roku IMA DAI SDK into our custom Roku player but we're
8:40 PM
Bret McGowen
, …
IMA SDK
488
10:23 AM
Release notes for the IMA HTML5 SDK
2024-10-22 - 3.674.1 Service Release. No new features. ref:!00D1U01174p.!5004Q02dHrhB:ref
unread,locked,
Release notes for the IMA HTML5 SDK
2024-10-22 - 3.674.1 Service Release. No new features. ref:!00D1U01174p.!5004Q02dHrhB:ref
10:23 AM
IMA SDK
, …
pineapplevine1
9
10:02 AM
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hello, I was able to confirm with the ExoPlayer team that this is expected behavior, where if a user
unread,
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hello, I was able to confirm with the ExoPlayer team that this is expected behavior, where if a user
10:02 AM
Hutendra Singh
,
IMA SDK
2
Oct 22
IMA SDK | Nullpointer exception | pauseAd()
Hi, I have tried running sample app by passing adMediaInfo null in onPaused() but unable to reproduce
unread,
IMA SDK | Nullpointer exception | pauseAd()
Hi, I have tried running sample app by passing adMediaInfo null in onPaused() but unable to reproduce
Oct 22
Jayson Rosales Andal
,
IMA SDK
3
Oct 22
[HTML5 IMA SDK] <video> tag not available after adDisplayContainer
Hi Jayson, Thanks for the confirming that the Advance Sample is functioning correctly with your VAST.
unread,
[HTML5 IMA SDK] <video> tag not available after adDisplayContainer
Hi Jayson, Thanks for the confirming that the Advance Sample is functioning correctly with your VAST.
Oct 22
Gaurav Purohit
, …
IMA SDK
39
Oct 22
IMA-SDK .m3u8 video play issue
Hi Guarav, Unfortunately our engineers are still working on this issue. I do not have an ETA on
unread,
IMA-SDK .m3u8 video play issue
Hi Guarav, Unfortunately our engineers are still working on this issue. I do not have an ETA on
Oct 22
Kartik Agarwal
,
IMA SDK
2
Oct 17
R8 null pointer exception while making release build
Hi Kartik, Thank you for contacting IMA SDK Support Team. I've checked Google Sample Code and
unread,
R8 null pointer exception while making release build
Hi Kartik, Thank you for contacting IMA SDK Support Team. I've checked Google Sample Code and
Oct 17
Tuấn Phạm Đình
,
IMA SDK
7
Oct 16
IMA SDK ANDROID GET ERROR INTERNAL_ERROR,
Hi, Upon reviewing your shared source code, I have been unable to reproduce the reported crash issue.
unread,
IMA SDK ANDROID GET ERROR INTERNAL_ERROR,
Hi, Upon reviewing your shared source code, I have been unable to reproduce the reported crash issue.
Oct 16
Karen
, …
IMA SDK
21
Oct 16
"Learn more" button, skip ad button, and ad timer cropped
Hi Mauro, This issue appears to be caused by a combination of two factors. Apple's safe bounds
unread,
"Learn more" button, skip ad button, and ad timer cropped
Hi Mauro, This issue appears to be caused by a combination of two factors. Apple's safe bounds
Oct 16
Md Imran Choudhury
,
IMA SDK
2
Oct 10
[IMA SDK] Crash when no WebView is installed
Hi, Thank you for contacting IMA SDK Support Team. I am able to see the crash by disabling web view
unread,
[IMA SDK] Crash when no WebView is installed
Hi, Thank you for contacting IMA SDK Support Team. I am able to see the crash by disabling web view
Oct 10
Arslan Hassan
,
IMA SDK
2
Oct 9
Do we need to add PAL SDK if we are only using IMA SDK for displaying ads?
Hi Arslan, Thank you for contacting the IMA SDK Support team. The Programmatic Access Libraries (PAL)
unread,
Do we need to add PAL SDK if we are only using IMA SDK for displaying ads?
Hi Arslan, Thank you for contacting the IMA SDK Support team. The Programmatic Access Libraries (PAL)
Oct 9
Gurveer Singh
, …
IMA SDK
6
Oct 8
IMA SDK for Android : Hide/ remove 'Learn more' and Ads progress from UI
Hi Kalyan, Hiding/removing the “Learn more” button is currently not supported by the IMA SDK. Is
unread,
IMA SDK for Android : Hide/ remove 'Learn more' and Ads progress from UI
Hi Kalyan, Hiding/removing the “Learn more” button is currently not supported by the IMA SDK. Is
Oct 8
Abilash G
,
IMA SDK
2
Oct 7
AdsManager is undefined when trying to play ads
Hi Abilash, The undefined error in Ad Manager generally indicates an issue with the initialization of
unread,
AdsManager is undefined when trying to play ads
Hi Abilash, The undefined error in Ad Manager generally indicates an issue with the initialization of
Oct 7
Gunjan Srivastava
,
IMA SDK
2
Oct 7
Having issue on
Hi Gunjan, Thank you for contacting the IMA SDK support team. When ad_type is set to audio or
unread,
Having issue on
Hi Gunjan, Thank you for contacting the IMA SDK support team. When ad_type is set to audio or
Oct 7
pineapplevine1
,
IMA SDK
10
Oct 3
[IMA SDK for HTML5] About memory leaks
Hi, Unfortunately I still don't have a meaningful update on this issue. I've asked one of our
unread,
[IMA SDK for HTML5] About memory leaks
Hi, Unfortunately I still don't have a meaningful update on this issue. I've asked one of our
Oct 3
Alex Huang
, …
IMA SDK
15
Oct 3
[iOS] Video size is incorrect when the view is partially off-screen
Hi Tzu-Hsun, I've refiled this issue with our engineers as a regression, but it is still being
unread,
[iOS] Video size is incorrect when the view is partially off-screen
Hi Tzu-Hsun, I've refiled this issue with our engineers as a regression, but it is still being
Oct 3
ChangIL Yoon
,
IMA SDK
2
Sep 30
[Android] Sending Request to Tracking URL: STARTED, FIRST_QUARTILE, MIDPOINT, THIRD_QUARTILE and COMPLETED
Hi ChangIL, Thank you for contacting IMA SDK support team. The IMA SDK automatically sends requests
unread,
[Android] Sending Request to Tracking URL: STARTED, FIRST_QUARTILE, MIDPOINT, THIRD_QUARTILE and COMPLETED
Hi ChangIL, Thank you for contacting IMA SDK support team. The IMA SDK automatically sends requests
Sep 30
Francisco José Gilberte Martínez
,
IMA SDK
5
Sep 26
Companion Ad suddenly doesn't work
Hi, This issue is not occurring in latest SDK. Kindly check and verify. Thanks This message is in
unread,
Companion Ad suddenly doesn't work
Hi, This issue is not occurring in latest SDK. Kindly check and verify. Thanks This message is in
Sep 26
Andreas Kogler
,
IMA SDK
2
Sep 26
IMA DAI sample streams not working
Hi Andreas, Thank you for contacting IMA SDK support team. I am able to replicate this issue in DAI
unread,
IMA DAI sample streams not working
Hi Andreas, Thank you for contacting IMA SDK support team. I am able to replicate this issue in DAI
Sep 26
Uttam Gawas
,
IMA SDK
2
Sep 25
Audio ad to play in Apple CarPlay using IMA SDK
Hi Uttam Gawas, Thank you for contacting the IMA SDK support team. The IMA SDK does not support Apple
unread,
Audio ad to play in Apple CarPlay using IMA SDK
Hi Uttam Gawas, Thank you for contacting the IMA SDK support team. The IMA SDK does not support Apple
Sep 25
Bret McGowen
, …
Jackson Sui (IMA SDK Team)
63
Sep 25
Release notes for the IMA Android SDK
2024-09-24 - 3.35.1 Fixes an issue where Open Measurement fails when using the ImaSdkFactory.
unread,locked,
Release notes for the IMA Android SDK
2024-09-24 - 3.35.1 Fixes an issue where Open Measurement fails when using the ImaSdkFactory.
Sep 25
Sarah Rimron-Soutter
,
IMA SDK
6
Sep 24
HTML5 SDK and "Distraction Free" Video in Safari 18 / MacOS Sequoia
Hi Sarah, This issue has been raised, and it's currently being investigated. I cannot provide a
unread,
HTML5 SDK and "Distraction Free" Video in Safari 18 / MacOS Sequoia
Hi Sarah, This issue has been raised, and it's currently being investigated. I cannot provide a
Sep 24
Dio
,
IMA SDK
2
Sep 23
Impactify.io VPAID preroll slow to switch to VOD
Hi Dio, Thank you for contacting the Mobile Ads SDK support team. I ran the provided VAST tag URL in
unread,
Impactify.io VPAID preroll slow to switch to VOD
Hi Dio, Thank you for contacting the Mobile Ads SDK support team. I ran the provided VAST tag URL in
Sep 23
Ashish Diwedi
,
IMA SDK
2
Sep 23
How can I play content with DAI and preroll Content in Video JS/React JS in google IMA
Hi Ashish, Thank you for contacting the IMA SDK Support team. Could you provide more information on
unread,
How can I play content with DAI and preroll Content in Video JS/React JS in google IMA
Hi Ashish, Thank you for contacting the IMA SDK Support team. Could you provide more information on
Sep 23
Dio
,
IMA SDK
4
Sep 20
iPhone VOD paused after autoplay preroll
Hi, Yes, It looks like VAST issue. I've already raised this concern to the wider team and we will
unread,
iPhone VOD paused after autoplay preroll
Hi, Yes, It looks like VAST issue. I've already raised this concern to the wider team and we will
Sep 20
Hadaya Qaiser
,
IMA SDK
2
Sep 18
AMP IMA Videp Player
Hi, Thank you for contacting the IMA SDK Support team. We don't support this plugin as per the
unread,
AMP IMA Videp Player
Hi, Thank you for contacting the IMA SDK Support team. We don't support this plugin as per the
Sep 18
rmodi
,
IMA SDK
2
Sep 18
[ios] Are ads played in the same player as content
Hi, Thank you for contacting the IMA SDK Support team. AdView contains 2 things, one is the Video
unread,
[ios] Are ads played in the same player as content
Hi, Thank you for contacting the IMA SDK Support team. AdView contains 2 things, one is the Video
Sep 18
Ivan Tsanev
,
IMA SDK
2
Sep 16
iOS App crash reports
Hi Ivan Tsanev, Thank you for contacting the IMA SDK Support team. I've checked in Google Sample
unread,
iOS App crash reports
Hi Ivan Tsanev, Thank you for contacting the IMA SDK Support team. I've checked in Google Sample
Sep 16
jz z
,
IMA SDK
9
Sep 13
[Android TV]IMA SDK report errorMessage=The response does not contain any valid ads., errorCode=1009, type=adLoadError
Hi, The adsManager.destroy() function is adequate for loading a new ad request, but as I recommended
unread,
[Android TV]IMA SDK report errorMessage=The response does not contain any valid ads., errorCode=1009, type=adLoadError
Hi, The adsManager.destroy() function is adequate for loading a new ad request, but as I recommended
Sep 13
Paul Ivanov
, …
IMA SDK
27
Sep 12
IMA SDK Ad-related events are fired with a delay or aren't fired at all
Hi Lucky, At the moment this is still a known limitation of the IMA on iOS devices. Our engineering
unread,
IMA SDK Ad-related events are fired with a delay or aren't fired at all
Hi Lucky, At the moment this is still a known limitation of the IMA on iOS devices. Our engineering
Sep 12