Support Telephone Number?

[Mike]

Does anyone know the support telephone number for ILO products? I
have an MP-556 mp3 player and a few questions about it (you will see
in another post). Thru research I found out that Lenoxx makes this
product (http://www.lenoxx.com/toc.htm) and they have support (http://
www.lenoxx.com/2005/contacts.htm), but when I call their number it
says it is disconnected. Any info would be great.

Thanks, Mike

[David Hart]

Mike,

My iLo no longer works (long story) but I'm also the list owner so since no one else is responding, I guess I'm it unless somebody more knowledgeable steps forward.

First, I highly doubt that Lenoxx manufactured the unit. iLo is basically a brand of Wal-Mart and Wal-Mart then finds someone else to supply them their MP3 player and rebrand it with the iLo nameplate. Govideo and then Siren have been two of the manufactures of iLo products in the past.

I downloaded the manual and looking at the manual versus some of the screen shots of the Siren web page versus the manual I would definitely say that they are entirely two different models. To be honest the Siren LCD screen looks superior to the the iLo model from the Lenoxx manual.

I have a sneaky suspicion that Lenoxx imported the model from China rather than making it themselves. However, I can't confirm that.

I did a reverse phone number directory for the address listed in the manual and found the following entry:

M Weising 
35 BRUNSWICK AVE
MONROE TOWNSHIP, NJ 08831
(732) 251-7167

Now before you bother that person did you notice that on the contact detail that Lenoxx is not listed but something called Evergo Corp. I did a search on that company and I found a listing here:

EVERGO CORP - CARTERET
Address:
2 GERMAK DR
CARTERET , NJ 07008

Contact: Not Reported
Phone: (732) 541-8300
Fax: (NA ) -

Did you also try the email address Eve...@att.net that was listed on the contacts page?

Another idea would be to go through dapreview.net, and looking manually through past web pages to see something from South Korea or China that physically resembles it.

However, I suspect that you will not find good support for it. I'll move onto your other email.

On Jan 8, 2008 7:23 AM, Mike <mike_...@hotmail.com> wrote:

Does anyone know the support telephone number for ILO products?  I
have an MP-556 mp3 player and a few questions about it (you will see
in another post).  Thru research I found out that Lenoxx makes this

product ( http://www.lenoxx.com/toc.htm) and they have support (http://
www.lenoxx.com/2005/contacts.htm ), but when I call their number it